Lou Fusz Toyota

Josh in sales was great. Bought my first car, as a newly single mother and felt at ease. Josh made buying a car simple and stress free. Also was great communicating with m Bought my first car, as a newly single mother and felt at ease. Josh made buying a car simple and stress free. Also was great communicating with me thru the whole process. No pressure and no gimmicks. So happy I chose lou fusz toyota. Will be happy to recommend my friends and family to Josh. The finance department was also great and found me the best deal for financing. More

Amazing service! Mundo Alanis from start to finish! Incredible! So genuine! Your dealership cares about the moment we walk in to the moment we receive our keys. Super Mundo Alanis from start to finish! Incredible! So genuine! Your dealership cares about the moment we walk in to the moment we receive our keys. Superior care and attention! I was in awe that everyone cared and showed it! I adored your dealership! Mundo was so kind and patient with me. Richard was also there with my 20 plus questions. I think your dealership is amazing, and I thought Mundo went the extra mile. I'm just an old retired teacher….and he took excellent care of me. He gave me every minute I needed. Thank you from the bottom of my heart!!! My car is my family! It sounds funny, but it's true. You all took very good care of me! You all did…every department! Grateful in more ways than you will ever know. I would only recommend you to my friends and family!!! More

Just leased my fourth car from Lou Fusz Toyota in St. Louis. Everything is always smooth, easy and pleasant. It's a positive experience every time. Louis. Everything is always smooth, easy and pleasant. It's a positive experience every time. More

I just leased my fourth vehicle from Lou Fusz Toyota, through sales associate James Donohue. Fast, easy, pleasant. Why change?! through sales associate James Donohue. Fast, easy, pleasant. Why change?! More

I just baught my very first vehicle from Lou Fusz Toyota. Had a nice and friendly experience. They helped me a lot in financing and insuring. Special thanks to Joshua who helped me a lot to buy an excellant Had a nice and friendly experience. They helped me a lot in financing and insuring. Special thanks to Joshua who helped me a lot to buy an excellant vehicle. Looking forward to do the business with Lou Fusz Toyota. More

Everyone was very kind and knowledgeable with no pressure. Nancy Schubert is the best sales person I have ever dealt with! She worked tirelessly to find me the car I wanted and came in with a great pressure. Nancy Schubert is the best sales person I have ever dealt with! She worked tirelessly to find me the car I wanted and came in with a great price. I will always go to Lou Fusz for my future cars!! More

Josh was super helpful in making our purchase as smooth as possible and went out of his way to make it an easy process! as possible and went out of his way to make it an easy process! More

Tony Castiglioni and Bill McKeown were courteous, respectful, knowledgeable and transparent! I highly recommend them! respectful, knowledgeable and transparent! I highly recommend them! More

This week was the second time in a row that I have bought a car from Lou Fusz Toyota in Kirkwood. The service was again excellent and accomodated my schedule and needs. No hidden costs, and everything bought a car from Lou Fusz Toyota in Kirkwood. The service was again excellent and accomodated my schedule and needs. No hidden costs, and everything about financing, warranties, etc. was explained fully. I would definitely recommend Lou Fusz Toyota in Kirkwood! More

I would strongly urge people to shop around before using this dealership. They have the most aggressive pricing and billing practices I have ever seen.($180/Hr) I took my car here for a simple brake job and this dealership. They have the most aggressive pricing and billing practices I have ever seen.($180/Hr) I took my car here for a simple brake job and oil change. $580 later I am leaving. While waiting I made some phone calls and found that they are 40% higher on pricing than other repair shops in the area and they marked up the price of a part 100%.at the least. I priced my exact services at another toyota dealership and it came out to $335. This dealership called me about my reviews and then lied to me again about the price of a part they had to buy. They want me to think they pay the same amount as the public. LOL. At least they offered to refund me some of my crazy bill but my position stays the same. Don't make the same mistake I made, shop around and don't even waste your time going here. It is not the fault of the consumer that dealerships are not gettting the inventory they need to supplement their income with sales. This is gouging and taking advantage of the uneducated consumer at its best. If I didnt bring in my own parts for the repair, my bill would be over $1000 for a brake job and oil change. I called several repair facilities and they were WAY cheaper. Learn from my mistake. ALSO, I was billed for 3.8 hours and I was only at the dealership for 2.5 hours, 30 minutes of which was waiting for a part with no work being done, so they did pretty well in the hourly mark up department as well. Finally there is the alignment checking trick that they did to me. Told me my alignment was off. I went to a tire store and they checked it for free. It was perfect, in fact the store said I should expect to get over 85K miles out of my tires!!! Be careful, this is one of thousands of dealerships that are struggling due to a lack of sales. More