Lou Fusz Toyota

I purchased my second vehicle within 4 months from Lou Fusz. I returned for the second one because Jim Donohue was so good to work with. He does not play games and worked with me. Additionally, I have Fusz. I returned for the second one because Jim Donohue was so good to work with. He does not play games and worked with me. Additionally, I have prior experience with the Service Department. I totally trust them to give me an honest evaluation of my vehicle. Even though this dealership is not convenient for me, I will return for all maintenance. Thank you for making is a pleasant experience. More

MY EXPERIENCE AT LOU FUSZ TOYOTA WAS GREAT TO SAY THE LEAST!! MIKE KEISER EXPLAINED EVERYTHING FROM PRICING TO VEHICLE FEATURES. I WAS VERY HAPPY WITH THE ENTIRE DEAL-FEEL THAT I WAS TREATED FAIRLY ON MY LEAST!! MIKE KEISER EXPLAINED EVERYTHING FROM PRICING TO VEHICLE FEATURES. I WAS VERY HAPPY WITH THE ENTIRE DEAL-FEEL THAT I WAS TREATED FAIRLY ON MY TRADE IN PRICE AND THE PRICE WE NEGOTIATED ON THE NEW TUNDRA! WOULD DEF RECOMEND FUSZ TOYOTA! LOVE THE TUNDRA! More

The experience as a whole was phenomenal. We had dealt with Terry at Newbold, and after a series of miss-dealings with their maintenance and management staff; we vowed never to take our business there. Te with Terry at Newbold, and after a series of miss-dealings with their maintenance and management staff; we vowed never to take our business there. Terry was able to lure us over to Lou Fusz and we were impressed to say the least of the quality and professionalism of service. We love our new car and look forward to dealing with Lou Fusz for years to come. More

We live in Illinois and my husband knew exactly what Tacoma he wanted. After exhausting himself trying to deal with our local dealerships we stopped at Lou Fusz on our way home from vacation. We left Tacoma he wanted. After exhausting himself trying to deal with our local dealerships we stopped at Lou Fusz on our way home from vacation. We left with the truck he wanted and for the price he wanted. We have always had Camry's and dealt with our local dealership, when it's time to trade my Camry we will be back to see Dave at Lou Fusz. Thanks Lou Fusz for a great experience. More

I drove to this dealership from Columbia on a Monday night to look at a car I found online. I had sold my current vehicle outright and just needed to find my perfect car. I called ahead and talked to night to look at a car I found online. I had sold my current vehicle outright and just needed to find my perfect car. I called ahead and talked to Jim and told him what time I would be arriving. Within minutes of arriving, I was in the car driving it. No sit downs to talk about what kind of payment I wanted, what my trade was, how much I could afford, etc. This was so refreshing. The 3 other dealerships I had been dealing with wanted to sit around and talk "payments" instead of getting me in the car. I even had one salesman in Columbia texting and phoning me on Saturday night and Sunday morning - not ok. Being a single female, I usually feel intimidated going into a car dealership. Not here. They were absolutely great. I was supposed to go look at another car at a competing dealership afterwards, and they made it clear that they wanted my business and would do whatever it took to make the deal with me, which actually worked out great because I was wanting to get it over with so I could drive back home. We didn't even discuss financing until the deal was made, which was not the case at the other dealers - they wanted me to get locked in with their financing first before I even found a car that I liked. I will defiitely recommend this dealership to anyone looking for a vehicle. More

Very pleased with overall experience...used internet with Jim to ID the Toyota Tacoma I wanted and resolved price B-4 visit to dealership. He was very good to work with and I was pleased with his efforts to Jim to ID the Toyota Tacoma I wanted and resolved price B-4 visit to dealership. He was very good to work with and I was pleased with his efforts to help me thru the process and would recommend him to all internet folks More

Our experience was wonderful at Lou Fusz. Nancy was very helpful and was able to sell us a car that was right for us and in our price range. She went out of her way to make us feel comfortable, at home and helpful and was able to sell us a car that was right for us and in our price range. She went out of her way to make us feel comfortable, at home and part of the family. She was very knowledgeable of the cars she was selling as well. We later returned for our floor and trunk mats that we ordered, as well as blue tooth installation. There was a little confusion about the blue tooth, but it was handled promptly and to my satisfaction. Also, for some reason the trunk mat did not get ordered with the floor mats, so we have to make a return trip. For these reasons, I have rated customer service at a good versus great rating. Finally, we did not get key fob entry for our car and were not of the prior understanding that this was not an automatic option in today's car market. This was a bit disappointing to us as we will now have to pay to add them. This has not lowered our rating, but is certainly a consideration for future. More

I submitted a request for an online quote and received quotes from 5 area dealerships. After going back and forth with each dealership on price, nobody was able to beat Lou Fusz Toyota's price. I have b quotes from 5 area dealerships. After going back and forth with each dealership on price, nobody was able to beat Lou Fusz Toyota's price. I have bought 5 other cars from Lou Fusz in the past, so i knew it was a great dealership. I was very happy to do most of the talking and paperwork online, so we only spent about 1 hour at the dealership finalizing the deal and driving away. Very much a hassle-free experience. No other dealership was as friendly or committed to getting the car I wanted. I highly recommend Rob and this dealership. More

Chip and Trevor were very helpful through the entire process. They worked quickly to find the exact truck we wanted and got it to the dealership quickly. We felt they were up front and easy to work w process. They worked quickly to find the exact truck we wanted and got it to the dealership quickly. We felt they were up front and easy to work with. Mike Kaiser in the finance department was able to get us a better rate than our credit union was offering and save us money. This is the third new car purchase we have made at a Lou Fusz dealersip and really like the way they do business. More

Chip Braden is very professional and very helpful. He is also very knowledgeable about the cars, answered all my questions, and went above and beyond my expectations to earn my business. I had an excellent also very knowledgeable about the cars, answered all my questions, and went above and beyond my expectations to earn my business. I had an excellent purchase experience! My husband was also likeways impressed! I most definately speak very highly of him and plan to refer others who are looking for a car to him. We love our new car and we love the great treatment we have received from Lou Fusz and Chip Braden. More