
Lou Fusz Toyota
St Louis, MO
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Pleasant car buying experience. Very nice/knowledgable/helpful salesman. No high pressure, no funny "games" in the pricing of the car. Had the exact car (color and features) in stock tha nice/knowledgable/helpful salesman. No high pressure, no funny "games" in the pricing of the car. Had the exact car (color and features) in stock that we were looking for. I respect these folks and would recommend them. More
I bought a Highlander and a Tacoma from Lou Fusz, and have had excellent experience both times. The sales staff is friendly and responsive. If you tell them you just want to look, you can look. If you have had excellent experience both times. The sales staff is friendly and responsive. If you tell them you just want to look, you can look. If you are ready to talk dollars, they'll show you the invoice to get you started. When I asked about dealer installed options, they added what I wanted for a fair price. My trade allowance was much greater than I expected this time. After the sale when you need maintenance, make an appointment or just drive in. The only pressure is what you put on yourself, but they go out of their way to make the purchasing experience pleasant. More
I noted a radio ad and reviewed the offer on the dealer web page and then called a manager. I was assinged a sales person Jim Donohue. An offer was made then a counter and a deal happened all within a ve web page and then called a manager. I was assinged a sales person Jim Donohue. An offer was made then a counter and a deal happened all within a very short period of time. A few hours later my wife and I picked up our beatiful new Avalon. The process was simple and painless. You may want to give them a try. It took two phones calls and a short visit. Thank you Lou Fusz Toyota and Jim Donohue. More
Warren and Jim were great to work with during my lease experience. They were friendly, fair, honest, and thorough. I never thought leasing a car could be this simple and cost effective. Warren & Jim di experience. They were friendly, fair, honest, and thorough. I never thought leasing a car could be this simple and cost effective. Warren & Jim did a wonderful job explaining my options and working through the details with me. I highly recommend visiting with one of them! More
We drove 89 miles to do busines with Lou Fusz because of a fellow employee recommendation. I had originally spoke with Mark Kleve, and he was very helpfull. However he was unable to be there when we origina a fellow employee recommendation. I had originally spoke with Mark Kleve, and he was very helpfull. However he was unable to be there when we originally went to look. He did however put us in contact with Terry Oliver. Terry is first class all the way. He truly made the experience enjoyable. Terry located the vehicle we wanted, and never once tried to talk me into things we didn't want. It took only three days for the truck to arrive, and we went and got it today. I can't say enough good about the job Terry did, and was thrilled to be able to meet Mark in Person. I would buy from either again, and will tell my friends. First call operation all the way. More
I have been servicing my car at this dealership for the past 12 years. My experience with the service department has been exemplary. I have interacted with every consultant over the years and I have not me past 12 years. My experience with the service department has been exemplary. I have interacted with every consultant over the years and I have not met one that was not knowledgeable and courteous. Their recommendations have been uniformly conservative regarding needed repairs. Without fail, my car was always ready within the estimated time frame. This review pertains to the car I purchased yesterday. It is the second Toyota I have purchased from Lou Fusz. My wife has purchased two Subarus from Lou Fusz and is equally content with their Subaru dealership. Nancy Schubert was the salesperson who stepped me through the most recent transaction. She is a very congenial and knowledgeable individual. The transaction was completed without any hint of pressure. All my questions were answered completely and without bias. She made the entire process pleasurable. I would not hesitate to recommend Nancy to any acquaintance looking to buy a Toyota. More
Jim Donohue showed us several cars, we selected what we wanted and after looking at our trad-in we arrived at a figure for the new car. No stress or hassles, what a difference from some of the dealers we h wanted and after looking at our trad-in we arrived at a figure for the new car. No stress or hassles, what a difference from some of the dealers we have visited! I would refer anyone to this dealership and Jim based on our experience!! One area that needs additional attention is the staffing of the finacial office. Steve knows his business and was quick but apparently he was the only individual taking care of all of the financing and it sure held the line up. Maybe we came in at the wrong time but the heat out front and the wait sure detracts from the experience. Great job Jim and Steve!!! More
Everyone that we came in contact with was great and took care of us. They did great to accommodate us with our 2 children. We will definitely keep using this dealership. They also did a great job of get care of us. They did great to accommodate us with our 2 children. We will definitely keep using this dealership. They also did a great job of getting us out as quickly and efficiently as they could. More
The whole experience was entirely pleasant, with very well-trained staff; everyone, even those not directly involved in our purchase, smiled and said hello. Mr. Gardner was personable, knowledgeable and well-trained staff; everyone, even those not directly involved in our purchase, smiled and said hello. Mr. Gardner was personable, knowledgeable and a pleasure to work with! Louie (and I apologize for not knowing his last name)the sales manager I believe, was very friendly, thanked us for doing business with Lou Fusz Toyota, and added to the "you've come to the right place, whatever we can do for you" atmosphere. Mr. Steel, the paperwork man, explained everything, answered questions, and made sure we had everything we needed. I would, without hestitation, recommend anyone to Lou Fusz Toyota and specifically to Mr. Gardner. More
I really had a great experience at Lou Fusz, and especially Mike Kleve who was my salesperson. He was super nice, knowledgeable, helpful and not at all pushy. He was very patient and attentive and especially Mike Kleve who was my salesperson. He was super nice, knowledgeable, helpful and not at all pushy. He was very patient and attentive and throughout the whole experience it seemed as if his objective was to help you as much as possible. Never did it seem like he was just there to make a deal with you. I couldn't have been happier. In fact, my parents had went car shopping with me because they were looking at cars as well and ended up buying from Mark too. I know they were as happy with him as I was. I would encourage anyone who visits Lou Fusz Toyota to ask for Mark. Also, I was looking and both new and used cars and he was able to help me with both. More