Lou Fusz Toyota
St Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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I first researched on my computer what was available and general information on Toyoto cars.. From that information I made my contact by e mail and included my phone number as I live 70 miles from this dea general information on Toyoto cars.. From that information I made my contact by e mail and included my phone number as I live 70 miles from this dealer. Steve Bachesta contacted us by e mail and also by telephone. Upon further discussion with him about my choices, I found Lou Fusz was the dealer I wanted to continue with my search. Steve was very helpful with the information I needed to make my car choice. He was not pushy or persistant. I picked my car, did a test drive, and signed the papers. It was a pleasant experience. I would again go the internet route to purchase a car and return to this dealer. More
I noted a radio ad and reviewed the offer on the dealer web page and then called a manager. I was assinged a sales person Jim Donohue. An offer was made then a counter and a deal happened all within a ve web page and then called a manager. I was assinged a sales person Jim Donohue. An offer was made then a counter and a deal happened all within a very short period of time. A few hours later my wife and I picked up our beatiful new Avalon. The process was simple and painless. You may want to give them a try. It took two phones calls and a short visit. Thank you Lou Fusz Toyota and Jim Donohue. More
Warren and Jim were great to work with during my lease experience. They were friendly, fair, honest, and thorough. I never thought leasing a car could be this simple and cost effective. Warren & Jim di experience. They were friendly, fair, honest, and thorough. I never thought leasing a car could be this simple and cost effective. Warren & Jim did a wonderful job explaining my options and working through the details with me. I highly recommend visiting with one of them! More
I have been servicing my car at this dealership for the past 12 years. My experience with the service department has been exemplary. I have interacted with every consultant over the years and I have not me past 12 years. My experience with the service department has been exemplary. I have interacted with every consultant over the years and I have not met one that was not knowledgeable and courteous. Their recommendations have been uniformly conservative regarding needed repairs. Without fail, my car was always ready within the estimated time frame. This review pertains to the car I purchased yesterday. It is the second Toyota I have purchased from Lou Fusz. My wife has purchased two Subarus from Lou Fusz and is equally content with their Subaru dealership. Nancy Schubert was the salesperson who stepped me through the most recent transaction. She is a very congenial and knowledgeable individual. The transaction was completed without any hint of pressure. All my questions were answered completely and without bias. She made the entire process pleasurable. I would not hesitate to recommend Nancy to any acquaintance looking to buy a Toyota. More
We drove 89 miles to do busines with Lou Fusz because of a fellow employee recommendation. I had originally spoke with Mark Kleve, and he was very helpfull. However he was unable to be there when we origina a fellow employee recommendation. I had originally spoke with Mark Kleve, and he was very helpfull. However he was unable to be there when we originally went to look. He did however put us in contact with Terry Oliver. Terry is first class all the way. He truly made the experience enjoyable. Terry located the vehicle we wanted, and never once tried to talk me into things we didn't want. It took only three days for the truck to arrive, and we went and got it today. I can't say enough good about the job Terry did, and was thrilled to be able to meet Mark in Person. I would buy from either again, and will tell my friends. First call operation all the way. More
Jim Donohue showed us several cars, we selected what we wanted and after looking at our trad-in we arrived at a figure for the new car. No stress or hassles, what a difference from some of the dealers we h wanted and after looking at our trad-in we arrived at a figure for the new car. No stress or hassles, what a difference from some of the dealers we have visited! I would refer anyone to this dealership and Jim based on our experience!! One area that needs additional attention is the staffing of the finacial office. Steve knows his business and was quick but apparently he was the only individual taking care of all of the financing and it sure held the line up. Maybe we came in at the wrong time but the heat out front and the wait sure detracts from the experience. Great job Jim and Steve!!! More
Everyone that we came in contact with was great and took care of us. They did great to accommodate us with our 2 children. We will definitely keep using this dealership. They also did a great job of get care of us. They did great to accommodate us with our 2 children. We will definitely keep using this dealership. They also did a great job of getting us out as quickly and efficiently as they could. More
The whole experience was entirely pleasant, with very well-trained staff; everyone, even those not directly involved in our purchase, smiled and said hello. Mr. Gardner was personable, knowledgeable and well-trained staff; everyone, even those not directly involved in our purchase, smiled and said hello. Mr. Gardner was personable, knowledgeable and a pleasure to work with! Louie (and I apologize for not knowing his last name)the sales manager I believe, was very friendly, thanked us for doing business with Lou Fusz Toyota, and added to the "you've come to the right place, whatever we can do for you" atmosphere. Mr. Steel, the paperwork man, explained everything, answered questions, and made sure we had everything we needed. I would, without hestitation, recommend anyone to Lou Fusz Toyota and specifically to Mr. Gardner. More
I really had a great experience at Lou Fusz, and especially Mike Kleve who was my salesperson. He was super nice, knowledgeable, helpful and not at all pushy. He was very patient and attentive and especially Mike Kleve who was my salesperson. He was super nice, knowledgeable, helpful and not at all pushy. He was very patient and attentive and throughout the whole experience it seemed as if his objective was to help you as much as possible. Never did it seem like he was just there to make a deal with you. I couldn't have been happier. In fact, my parents had went car shopping with me because they were looking at cars as well and ended up buying from Mark too. I know they were as happy with him as I was. I would encourage anyone who visits Lou Fusz Toyota to ask for Mark. Also, I was looking and both new and used cars and he was able to help me with both. More
If you are looking to possibly purchase a new Toyota, be sure and ask for Terry. I have not bought a new car in 15 years and Terry helped me through the entire sales process (which by the way was hassle-fr sure and ask for Terry. I have not bought a new car in 15 years and Terry helped me through the entire sales process (which by the way was hassle-free) with my new Corolla. Terry was professional yet friendly, extremely knowledgeable, and most importantly, not at all pushy. Even though I wasn't sure whether I would buy a car, he gave me his complete attention the entire time and was not in a hurry. He answered all my questions and then some. He ran the cost numbers in several different scenarios for me because I am a "numbers" person and like to know what my options are before making a decision. Shopping for cars is not my favorite thing to do, but because of his honest interest in me as a PERSON (not necessarily a SALE), it was a pleasant and easy-going experience. Terry asked what I was looking for in a car and did not try to sell me a lot of unnecessary add-ons (how amazing is that??). Before I left in my new car, he gave me a full and detailed description of how everything worked which I really appreciated. I would recommend Lou Fusz to anyone looking for a new car. More