
Lou Fusz Toyota
St Louis, MO
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Nancy was a pleasure to work with in my recent endeavor to purchase a car. Her friendly and knowledgeable personality really made purchasing my new car just that much better! I would without reservation, to purchase a car. Her friendly and knowledgeable personality really made purchasing my new car just that much better! I would without reservation, recommend anyone entertaining the idea of purchasing a car, to seek Nancy Schubert. Sincerely, Kathy D. More
My Lou Fusz shopping experience was a real pleasure. The entire staff, especially Chip Braden, who was the sales consultant I worked with, was very helpful, knowledgable, and patient. I emphasize patient be entire staff, especially Chip Braden, who was the sales consultant I worked with, was very helpful, knowledgable, and patient. I emphasize patient because it took me 3 trips to the dealership and 7 test drives to decide on which car was right for me. Chip helped me identify the pros and cons of each model and feature package I was considering and then presented numerous quotes. He waited patiently while I decided whether the Camry, Prius, or Corolla was the best car for me. And, in the end, the Lou Fusz staff presented me with a great deal that enabled me to get a new Camry SE at an incredible price. Mike Keiser, the Finance Manager, helped me obtain an incredible financing deal. In short, the entire Lou Fusz staff was a pleasure to work with. I'll also note that my family has now purchased 5 Toyotas from Lou Fusz over the past 19 years, and we have had a very positive experience every time. Thanks, Lou Fusz Toyota for being so wonderful! More
This was our first experience at this dealership. We dealt with Chip Braden, David Bailey and Trevor Bourne over a two day period who helped us with a situation involving a SUV that we purchased. They dealt with Chip Braden, David Bailey and Trevor Bourne over a two day period who helped us with a situation involving a SUV that we purchased. They all went out of there way to make sure we got what we needed and that we were completely satisfied. We had visited several other Toyota dealerships prior to our stop at Lou Fusz and none of them gave us the full customer experience that we had with Chip, David and Trevor. I would highly recommend Lou Fusz Toyota. More
Jeff was fantastic working with me, especially since I have a budget with paying back my student loans. I am a first-time car buyer through a dealership (so first time for a new car for me!) and I found have a budget with paying back my student loans. I am a first-time car buyer through a dealership (so first time for a new car for me!) and I found Jeff to be very friendly, laid back and not pushy at all like salesmen tend to be. Thanks Jeff! More
Spoke with the salesman on the phone and made an appointment. He had the truck pulled up and ready when we arrived. Things took a little longer than we expected due to finance options, however the appointment. He had the truck pulled up and ready when we arrived. Things took a little longer than we expected due to finance options, however the dealership worked with us and we drove away in our new tacoma. The warranty alone makes the price tag reasonable. Overall we give this salesman, David, and this dealership a five star rating. We have recommended David to several of our friends and plan on seeing him again when we purchase our next vehicle. More
I looked at several Toyota dealers (and other non-Toyota dealers) in the St.Louis area and felt most comfortable with Fusz Toyota by far. They were very straight forward and easy to deal with. I was able dealers) in the St.Louis area and felt most comfortable with Fusz Toyota by far. They were very straight forward and easy to deal with. I was able to negotiate a good deal and Fusz went out of their way to get me exactly what I wanted. They had a very good selection of new cars and were very reasonable in negotiating my trade in. I usually do not look forward to buying cars, but they made it an extremely positive experience. Go to Fusz and ask for Jim. He's a very good guy to work with. More
Jim has been extremely helpful in working with us over the course of our buying experience. However, I think the dealership and or Toyota needs to make materials, such as the brochures available before, the course of our buying experience. However, I think the dealership and or Toyota needs to make materials, such as the brochures available before, or at least when the cars are available and on the lots. I have been to multiple dealers and none of them could get the brochures for the new vehicles. I found this very frustrating. Jim was very helpful in keeping us updated and informed of stock and happenings at the dealership. His concern and dedication (and friendliness) to helping us find our vehicle is what brought us back from IL to buy from him. More
I first researched on my computer what was available and general information on Toyoto cars.. From that information I made my contact by e mail and included my phone number as I live 70 miles from this dea general information on Toyoto cars.. From that information I made my contact by e mail and included my phone number as I live 70 miles from this dealer. Steve Bachesta contacted us by e mail and also by telephone. Upon further discussion with him about my choices, I found Lou Fusz was the dealer I wanted to continue with my search. Steve was very helpful with the information I needed to make my car choice. He was not pushy or persistant. I picked my car, did a test drive, and signed the papers. It was a pleasant experience. I would again go the internet route to purchase a car and return to this dealer. More
Pleasant car buying experience. Very nice/knowledgable/helpful salesman. No high pressure, no funny "games" in the pricing of the car. Had the exact car (color and features) in stock tha nice/knowledgable/helpful salesman. No high pressure, no funny "games" in the pricing of the car. Had the exact car (color and features) in stock that we were looking for. I respect these folks and would recommend them. More
Friendly, professional staff, that makes you feel like family. Sales staff very knowledgeable ( Jim Donahue). Everything was straight forward. Nothing was hidden, and no pressure to add on anything you family. Sales staff very knowledgeable ( Jim Donahue). Everything was straight forward. Nothing was hidden, and no pressure to add on anything you did not want. The dealership was very reasonable and fair with trade-ins. Service department is outstanding. Overall a really great experience. More