
Lou Fusz Toyota
St Louis, MO
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I previously used Wolfe Toyota of Manchester and had several issues that were not taken care of satisfactorly. Lou Fuse the employees are attentive and treat the customers as they want to see them ag several issues that were not taken care of satisfactorly. Lou Fuse the employees are attentive and treat the customers as they want to see them again. Since moving to Lou Fuse couple of years ago the change is remarkably superior. Fred More
Purchasing my Corolla from Nancy at Lou Fusz was a very enjoyable experience. She was friendly, knowledgeable and relaxed. She created a very personalized experience. Even presetting the vehicles I test enjoyable experience. She was friendly, knowledgeable and relaxed. She created a very personalized experience. Even presetting the vehicles I test drove with my favorite radio station. Thanks to Nancy and the folks at Lou Fusz. More
Mark was very helpful and knowledgable. Mark really made my purchase go smoothly. Mark was not your typical salesman. Mark really made me feel very welcome. I was at another dealer who seemed that they did my purchase go smoothly. Mark was not your typical salesman. Mark really made me feel very welcome. I was at another dealer who seemed that they did not want to make a deal with me unless I gave them a time table of when I would purchase. I will go back to Lou Fusz to deal with him again! More
This is the 2nd new car I purchased from Lou Fusz Toyota This is the 2nd new car I purchased from Lou Fusz Toyota after giving other dealers a chance. Lou Fusz both times had the car I wanted and beat the p This is the 2nd new car I purchased from Lou Fusz Toyota after giving other dealers a chance. Lou Fusz both times had the car I wanted and beat the price of other dealers on their initial quote without me saying anything about previous dealers offers or internet pricing.There was no games asking what I wanted my monthly payment to be, multiple trip to the manager,etc. The salesman even set-up our cell phone blue-tooth and reviewed all the features in the car again before we drove off. Also, we received several calls after the purchase to make sure we were happy and didn't have any questions. I used to dread going car shopping and dealing with the sales games, but both sales at Lou Fusz were very pleasant. Recommend Highly! More
Linda Taylor our Salesperson was awesome. She was competent, helpful and followed up on everything. Pricing for the internet used car sales was very competitive with other dealerships, but it was the competent, helpful and followed up on everything. Pricing for the internet used car sales was very competitive with other dealerships, but it was the overall buying experience that set this dealership apart. It was a pleasure doing business with the Lou Fusz Toyota group and I would recommend this dealership to everyone. More
Fusz group leads the way in customer service & satisfaction. Nancy Schubert was exceptionally helpful, friendly, courtious, prompt,and totally professional. My family will always return to Nancy S satisfaction. Nancy Schubert was exceptionally helpful, friendly, courtious, prompt,and totally professional. My family will always return to Nancy Schubert for any new or used auto needs!!!Thank you again to Nancy!!This recent purchase requried some additional understanding with an elder involved and, Nancy made the transaction smooth and effortless and understandable, like a true professional would, knowing her customers and their needs to a wonderfull personal level. When refferrals and repeat customers are the staple in successful salespeople's livelyhood, it is very clear why Nancy is as successful, and has been in the business as many years as she has. I would highly recommend this dealership and Nancy Schubert for any of your automotive needs!!!!! More
I recently purchased a new 2010 Toyota Corolla from Nancy Schubert. Nancy was patient and listened to what I was looking for in a car. She made several suggestions but did not try to sell me something I di Schubert. Nancy was patient and listened to what I was looking for in a car. She made several suggestions but did not try to sell me something I didn't want. She was very attentive and helped during every phase of the process. I feel that I got the car I wanted at the price I had in mind. She made the process painless. I am happy with my experience and would highly recommend Nancy Schubert as a dealer. More
Jim was great to work with. He found what we were looking for and brought the vehicles to us. My husband is handicapped and he was helpful and made the whole process simple. Very straight forward i looking for and brought the vehicles to us. My husband is handicapped and he was helpful and made the whole process simple. Very straight forward in making the deal, but not pushy. I would highly recommend this dealership. The whole staff was great to work with from the start to the finish. Maria Hearn More
I got a great car at a great price. My only complaint is that because they have such a large selection, it takes them a little longer to get a car off the back lot to show you so I ended up waiting a bit mo that because they have such a large selection, it takes them a little longer to get a car off the back lot to show you so I ended up waiting a bit more than I would have liked. They made up for it in quality and price though. More
My husband and I came to the Lou Fusz dealership disappointed, because a car we wanted to purchase in IL was promised to another customer. Nancy Schubert assured us that her dealership would find t disappointed, because a car we wanted to purchase in IL was promised to another customer. Nancy Schubert assured us that her dealership would find the car we wanted and connected us with their buyer. Ms. Schubert chose to stay at the dealership after hours to wait until we made it to their dealership to test drive cars. She gave me her cell phone number so we could communicate regularly in reference to the kind of car we desired. When we did not find a car that met our needs, Nancy connected us with the buyer/manager of the dealership. The car "buyer" assured us that he would find (via auction) the car we wanted. Two weeks after that promise, we purchased a beautiful 2008 Avalon limited with minimal mileage that drove like new! We can't thank Nancy and the team at Lou Fusz Toyota enough for their patience, expertise, and customer attention. We have never experienced this kind of customer service in our 27 years of car purchases! More