Lou Fusz Toyota

Will definately buy our next car from David or Steve. Only complaint is the length of time to complete paperwork. Otherwise, best car buying experience in my 20 years of owning a vehicle. The sales app Only complaint is the length of time to complete paperwork. Otherwise, best car buying experience in my 20 years of owning a vehicle. The sales approach is non-agressive. Each employee was clearly instructed to make the customer experience the best it could be. More

Steve was very easy to work with. He was a good listener and I was very specific about what I wanted in a new car. He didn't try to sell me one he already had, or try to get me to compromise. Instead he ord and I was very specific about what I wanted in a new car. He didn't try to sell me one he already had, or try to get me to compromise. Instead he ordered exactly what I wanted and kept in touch with us to let us know what was going on. I picked up my new car (RAV4) last night and it was exactly what I wanted. I think I went to every dealership in St. Louis to find the right car. That part is easy - getting someone who you like to work with and truly wants you to be satisfied is something else altogether. I loved the whole experience at Lou Fusz Toyota. Every single person there is friendly, professional and knowledgeable. We'll buy our next car from there. More

My experience at Lou Fusz Toyota was wonderful. Every single person I dealt with was friendly and knowledgeable and willing to give of their time in order to give me the attention and information I neede single person I dealt with was friendly and knowledgeable and willing to give of their time in order to give me the attention and information I needed as I made my decision about what car to buy. I highly recommend that if you're looking for a Toyota, either new or used, you use this dealer! More

I have taken my 2008 FJ Cruiser to Fusz every 5000 miles or so and currently have 68,000 miles on it. I have had several different service people work with me in the last two years. All have been friendly a or so and currently have 68,000 miles on it. I have had several different service people work with me in the last two years. All have been friendly and make me feel welcome. I never make an appointment, but they take me right in, find out what I need, let me know what I should do at various milestones and have offered me coupons for my oil changes. The work gets done quickly, the checkout is efficient and everyone I've been in contact with is very personable. The last time I was in, while I was doing the writeup, one of the other service guys offered to rub out some of the black marks on my paint as I was looking on. It was a simple thing, but made the car look better and didn't cost anymore. Also I had forgot to bring in my coupon for a tuneup. The next day I came back with the coupon and ask if they would credit me for the savings and they did without a problem. I don't feel like they are trying to do unnecessary work. I have a high level of trust for the service writers. I believe I get a good value from Fusz Toyota. More

I began looking for a car a few weeks ago. I went to Lou Fusz on the Staurday before the first storm was to hit the area. I arrived about 15 minutes before closing time. This is when I met David Timmerman. Fusz on the Staurday before the first storm was to hit the area. I arrived about 15 minutes before closing time. This is when I met David Timmerman. David went out in the freezing cold and showed me the vehicle and where I asked about 100 questions (which I received 100 excellent answers!). David never seemed to be impatient, but rather helpful and courteous Monday, I noticed another car of interest which I had interest in. I contacted David to ask about the car. He told me it just came in and he would have to check the condition and history and give me a call back. David called me back within an hour and told me about the car. I told him I would come by but I had a meeting that evening. David made sure that I was able to test drive the car, ask some more questions, check my car for trade-in and still have time to make my meeting commitment. I indicated I would like to pick the car up at 12:00 the next day, but I had a meeting at 2:00 I had to tend to. David once again made sure everything was ready with the car from making sure it was detailed, making sure all inspections were completed, changed the plates to the new car, hooked me up with the finance team and helped me move stuff fro mthe old car to the new car. While all this made me appreciate David, it was the fact I never felt any pressure to purchase. In fact the whole experience felt like buying a car from a freind or neighbor. Then the nice and wonderful surprise was the rewards program exclusive to Lou Fusz where they ay for the life of your vehicle state emmisions and safety inspections, 2 free oil changes, etc I already know where my wife wil be buying her next car!!!! More

Julie was terrific to work with! She was very friendly. When I was told that I had a nail in my tire, she offered me different choices for tires. She was not pushy. IT has been the same on my past visits. When I was told that I had a nail in my tire, she offered me different choices for tires. She was not pushy. IT has been the same on my past visits. I stopped going to the Kingshighway dealership because I was always told that my car needed more. People at this dealership have NEVER pushed me to buy anythig that I do not need. Thanks so much forthe terrific visits! More

I had been in contact for a couple of days with Nancy over the phone and she was always quick to get back to me and very helpfull with the information I needed. The only day that my wife and I could both over the phone and she was always quick to get back to me and very helpfull with the information I needed. The only day that my wife and I could both come in to pick out a car was Nancy's anniversary. She stayed late to help us out. There were some other guys at the office that pitched in to finish us up so it was a team effort. Everyone we worked with at Lou Fusz were friendly and helpfull. More

We were really well taken care of especially considering our 2 year old was running around like a wild thing. Our representative was very thorough and even double checked that we understood all of separate our 2 year old was running around like a wild thing. Our representative was very thorough and even double checked that we understood all of separate documents and offers. Negotiation was pleasant and beneficial to both parties. Thanks guys, we love our car. More

Over the years I have purchased over 40+ cars and trucks (including 10 Toyotas). I am so busy these days that I now use the internet to search for the vehicles I want. I have visited the websites of many (including 10 Toyotas). I am so busy these days that I now use the internet to search for the vehicles I want. I have visited the websites of many dealerships and Lou Fusz has one of the best I've seen. It was very easy to use and provided detailed information about the 2009 Tacoma I was interested in. I made a request for more pictures and was pleased when Steve Duvaleus, a sales consultant, answered my email and directed me to several pictures of the truck. I was surprised when he followed up with a personal call to see if I need any additional assistance. After all, I live out of state in Arkansas - 170 miles away. Not exactly an easy prospect! I believe that a dealership the size of Lou Fusz Toyota has numerous email inquiries and yet I was contacted personally. That speaks much to me of the quality their dealership, the professionalism of their staff, and their concern for customer service. If asked "why" I gave such a high rating to Lou Fusz Toyota: I was impressed with their website, their inventory, and especially their sales consultant, Steve Duvaleus. More

Chip was a very friendly and honest man. He was able to negotiate with me and always said he had to check first (he never made any promises he wasn't sure he could keep. He never made any promises he could negotiate with me and always said he had to check first (he never made any promises he wasn't sure he could keep. He never made any promises he couldn't deliver. Lou Fusz Toyota and Chip gave be a great deal on a vehicle and a great buying experience. I plan on purchasing future vehicles from here and from Chip. More