Lou Fusz Toyota

We started our experience on line. Jim "Bones" was the first dealer to contact us and the first to have solid numbers to work with. He continued by giving us web sights that might be helpful. Wh was the first dealer to contact us and the first to have solid numbers to work with. He continued by giving us web sights that might be helpful. When we finally met with him in person he was very pleasant without being overbearing. We thought we were going to buy a RAV4 and had all the information on that car. After driving the car we decided maybe that wasn't the one we wanted. We currently drive a Hylander Hybrid and love it. Jim was very patient with us and we did our research while in his office. There was a Hylander SE in the color we liked with the equipment we wanted so the negotiating began. Again I must emphasize how patient and kind Jim was during the process. We ended up buying another Hylander and the dealership made it easy for us to take our new car home the same day even though there was a delay in our cash payment. Buying a new car is a big decision and our experience made it worth it to deal at LouFusz Toyota. Larry and Diane Hays More

Found jim to be extremely professional and knowledgeable. Did a great job initially on the internet. He then followed up via phone calls and I went up there in person as we wanted to buy a new car. We found Did a great job initially on the internet. He then followed up via phone calls and I went up there in person as we wanted to buy a new car. We found him to represent Lou Fusz dealership extremely well. It was the easiest time we have ever experienced in buying a car. Thank you, Gene & Katy Rudloff More

Both Jeff and Linda were very helpful and informative about the car I was interested in purchasing. They were very patient and worked together as a team. Even though Jeff was not available the day I ha about the car I was interested in purchasing. They were very patient and worked together as a team. Even though Jeff was not available the day I had off from work, he introduced me to Linda, so someone could help me. I thought that was an example of excellant custmer service. He was not about the sale but meeting the customer's needs. Very good! I love my car. I feel I got a good deal. The only thing I am not fond of it getting the license plates and having to deal with MO DMV. I always thought the car dealer took care of the plates for you. ? that has been my past experience. Anyway, overall it was a good experience. thanks. More

Mark Kleve was a courteours, easy to work with salesperson. We were able to reach a mutual agreement on the value of our trade-in with no repeat negotiations. This dealership wants to make thing salesperson. We were able to reach a mutual agreement on the value of our trade-in with no repeat negotiations. This dealership wants to make things right. This was a late evening transaction that extended after dark; they were not trying to rush us to finalize the sale. More

they had me sign up all paper work then after delivery they told me the car had a damaged spot. and they pointed me to a wrong spot. the next day i found the repaired spot.after a few days car quit workin they told me the car had a damaged spot. and they pointed me to a wrong spot. the next day i found the repaired spot.after a few days car quit working. i had to call them at least 26 times to get to an answer. do NOT go there More

I have been purchasing cars for about 40 years and this, by far, was the best "no hassle" deal I have ever completed. There was no pressure to surcome to some of the tactics other dealers use to force you t by far, was the best "no hassle" deal I have ever completed. There was no pressure to surcome to some of the tactics other dealers use to force you to purchase a car. Jim was very professional in his approach, very personable and above all, knowledgeable. There was a "one on one" conversation with no interference from other personnel at the dealership. I would recommned this dealership and in particular, Jim Donoahue, to purchase your next Toyota from. The dealings with the finance personell was equally as pleasant. Thanks to all at Lou Fusz Toyota for the great experience. More

I had the most delightful experience purchasing my new car. Jim was an outstanding salesperson with great product information. Everyone at this dealership were true professionals. I would without a dou car. Jim was an outstanding salesperson with great product information. Everyone at this dealership were true professionals. I would without a doubt refer Lou Fusz Toyota to all my friends and family. Thank you Lou Fusz for making this a fun buy. More

I was looking for a small SUV and went to multiple Ford, Toyota, and Honda dealerships. I had done lots of research and even began negotiations with a few dealerships. During my search, I also emailed mul Toyota, and Honda dealerships. I had done lots of research and even began negotiations with a few dealerships. During my search, I also emailed multiple other locations with what I wanted and what I was willing to pay. Louie contacted me and I liked what he had to say so I soon went into the dealership to discuss numbers and get my trade-in evaluated. Everyone I met there was fantastic. They were REAL people and all negotiations were without fluff. After months of research and negotiations, I purchased my new vehicle from Louie within a week. I got the best price, best trade-in value, and the best customer service of about 10 dealerships in the St. Louis area. After this experience, I know I will be a customer for a long time. I HIGHLY recommend going to Lou Fusz Toyota...you won't be disappointed. More

My husband hate negotiating so after my initial chat with Ms. Tara via phone call, I was convince this would be the perfect place to make our purchase. We receive great service with non of the "pushy salesma Ms. Tara via phone call, I was convince this would be the perfect place to make our purchase. We receive great service with non of the "pushy salesman" pitch. It was one of the most pleasant experience for us. All the staff was very professional and helpful, they even watch over our two and eight year old while we finalize our purchase. Finally as we were about to leave the car lot, most of the staff approach us to congratulate us. What an awesome team--great customer service-- we will definetly be back!! More

The salesman showed us the car we wanted in the color we wanted and was ready to deal. We had been to another dealer previously but they didn't have the car or the deal to get us to sign on the dotted line wanted and was ready to deal. We had been to another dealer previously but they didn't have the car or the deal to get us to sign on the dotted line. Our salesman, Jim, was knowledgeable and courteous. It was a pleasure doing business with him and Fusz. More