
Lou Fusz Toyota
St Louis, MO
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Easy and perfect. Scott Christensen was great. Extremely knowledgeable and helpful. Loved that he created such an easy atmosphere and set up my Bluetooth too. Overal Scott Christensen was great. Extremely knowledgeable and helpful. Loved that he created such an easy atmosphere and set up my Bluetooth too. Overall very pleased. More
Made me feel like one of the family!! Today I took delivery of my 5th Toyota in 2 years thanks to my ace salesman, Scott Christensen. I feel privileged to work with Scott on all of my new Today I took delivery of my 5th Toyota in 2 years thanks to my ace salesman, Scott Christensen. I feel privileged to work with Scott on all of my new Toyota purchases because of his extremely high service level and focus on customer service. I consider Scott an integral part of my Mobility for U team and I look forward to working with him in the future. He is AWESOME!!! More
Lease return Fusz Toyota made leasing a Prius easy and painless. I'd highly recommend them for your next Prius, as I have purchased and leased two from this dealer Fusz Toyota made leasing a Prius easy and painless. I'd highly recommend them for your next Prius, as I have purchased and leased two from this dealership, and recently purchased a new car from another one of their dealerships. I didn't understand something as part of the lease return process and I received a call from one of the owners to explain the situation. I was very impressed that he called me himself and went out of his way to make sure I was happy. More
Wish Jeff was more informative to the buyer I came to Lou Fusz to look at a 2014 4Runner. I was introduced to Jeff Lenz, he seems like a nice guy. My disappointment in him and dealer is they w I came to Lou Fusz to look at a 2014 4Runner. I was introduced to Jeff Lenz, he seems like a nice guy. My disappointment in him and dealer is they were not informative to my wife and I coming from out of state, about how the pricing works. I asked for an out the door price, which at every dealership I have been too, means total price, tax, title and plate fees. So I made the deal on what I thought was the total price. It wasnt till after I purchased the vehicle that I took notice that I had to pay almost $2300 in taxes out of pocket. It would have been nice for Jeff or any of the management I dealt with to inform me that being out of state, I had to pay those taxes out of pocket and they were not included in the final price. They did offer to take the vehcile back, though by the time they told me this, I was finished with the dealer and their staff and chose to just eat the extra taxes. Nice guy, but needs to inform out of state customers how their system works before they sign and drive away. I love Toyotas and I am happy with my vehicle. I think they need to take in consideration when an out of state buyer comes, they need to explain pricing in more detail. More
We bought the car ! After visiting a couple dealerships, we ended up returning to Lou Fusz on Manchester to find the car we were looking for...we had previously bought a After visiting a couple dealerships, we ended up returning to Lou Fusz on Manchester to find the car we were looking for...we had previously bought a car here in 2008...our Sales Rep. Gene Gardner was very helpful, not pushy, and made the whole experience very easy...he found us the car we were looking for within the budget we had, and we are very happy with our new/used SUV !!! Thanks Gene ! More
Professionalism Dealing with a sick mom I had very little time to complete my transaction. Shane, Nathan & Bill was very quick & knowledgeable & made my transaction e Dealing with a sick mom I had very little time to complete my transaction. Shane, Nathan & Bill was very quick & knowledgeable & made my transaction easy & smooth I will definitely recommend your dealership to every one I know and in my random conversation I want to thank you all for an awesome experience More
Excellent, delivered everything as promised I dealt with Mark Kleve. Mark did everything he said he would. He worked hard to fulfill all obligations and promises. I definitely recommend Mark Kle I dealt with Mark Kleve. Mark did everything he said he would. He worked hard to fulfill all obligations and promises. I definitely recommend Mark Kleve of Lou Fusz. I could not have asked for a more honest and hard working salesman. More
Out of towners To sum this up fairly quick, my daughter and I visited two car dealers in the area. My daughter recently took a position with a company in St. Louis a To sum this up fairly quick, my daughter and I visited two car dealers in the area. My daughter recently took a position with a company in St. Louis and I came in from Pittsburgh to give her a hand in purchasing a new vehicle. We did check out the reviews of two dealers ( competitors ) and as a result, we choose a new Toyota 4 runner limited that is absolutely gorgeous. Nancy Schubert our sales rep understood completely as to what we needed to accomplish and made the sale flow so easily. Of course, there we're several other people involved at the dealership as well that made us feel quite well. I can honestly say for me, this was a pleasurable expierence in purchasing a vehilcle and I would highly recommend to anyone in the kirkwood / St. Louis area to give them an opurtunity as well. By the way, the other car we we're considering was just as nice, however, we did not appreciate the way they handled themselves as to the constant phone calls we received over a two day period. We we're offered a fantastic deal, but in the end, it was the way we we're treated by Lou fuss team that won our confidence in who we we're dealing with. I have all the confidence in the world that my daughter will be taken care of as well with future services on her new 4 runner. Give them a try and see for your self. they are top shelf in my book. More
Best experience buying a used car. Thank you Mark Kleve for being so patient with me for about 2 months showing me different cars and helping me with my final decision. Mark is a very Thank you Mark Kleve for being so patient with me for about 2 months showing me different cars and helping me with my final decision. Mark is a very knowledgeable, detailed oriented and friendly salesperson. More
Excellent and efficient customer service I worked exclusively with Mark Kleve, Bill Miller and Tracy Cox on the purchase of my 2012 Chevrolet Impala LTZ. The customer service was phenomenal! I worked exclusively with Mark Kleve, Bill Miller and Tracy Cox on the purchase of my 2012 Chevrolet Impala LTZ. The customer service was phenomenal! I got to test drive the vehicle within minutes of arriving at the dealership. Mark and Tracy were very knowledgeable of the vehicle, helping me understand the new buttons and gadgets I was not used to. When I decided I liked the vehicle, Mark and Tracy helped me get a very good deal on this vehicle. Also, I received the value of my trade-in that I was hoping for. Everything went according to plan. Within two hours of arriving at the dealership, I was signing the papers to purchase my new vehicle! Everything was smooth and all information was provided to me in a very understandable manner. I would definitely recommend using this dealership to a friend and intend to use Lou Fusz for any future purchases. Thanks! More