
Lou Fusz Toyota
St Louis, MO
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Nathan sales manager So I am re writing my review due to the sales manager Nathan calling me and explaining my purchase and financing with me. My sales person Brian was ni So I am re writing my review due to the sales manager Nathan calling me and explaining my purchase and financing with me. My sales person Brian was nice and showed me several cars that day and I chose one and bought it. I am happy with my purchase but still encourage buyers to be aware of their Financial status and what they can and can't do and to stand up for what they want to do as far as financing your car goes. In the end I did get a good rate from the finance department but I was also pre qualified and knew where I stood. Nathan also helped alleviate my purchase anxiety with this as well. Good luck to all the other first time new car buyers out there! More
Great Auto Body Work I bought my 2015 Camry from Lou Fusz less than a year ago and already it's been hit THREE times and required extensive body work. (None of these acci I bought my 2015 Camry from Lou Fusz less than a year ago and already it's been hit THREE times and required extensive body work. (None of these accidents were my fault!) I have dealt with all four of the Collision Center staff and have found each of them to be courteous, efficient, and very helpful. The work done at their auto body repair facility has been excellent and it was done in a timely manner. I could not be happier with the folks at the Collision Center but would prefer to not see them again, unless it's at lunch!!! More
Ask for Eric Gustafson The first place we went to look for a new SUV was Toyota. We (my wife and I) met Eric when we walked in. Eric was very informative and helpful. We The first place we went to look for a new SUV was Toyota. We (my wife and I) met Eric when we walked in. Eric was very informative and helpful. We were still considering buying a Jeep so we had a couple other places to look before making a decision. Eric was very low pressure and stayed in touch. The next day Eric had sent a personal video to my wife showing her a new 4runner that just came in. Eric addressed my wife by name and remembered the details she was looking for. We were impressed by the video and ended up going back to the dealer for a second time and ended up purchasing a Toyota 4runner with Eric. We were very pleased with the whole process! Thank you Eric. More
Great Customer Service Excellent Customer Service, great inventory and super prices. Will definitely be back for my next car! Hats off to Mark Kleve and the team for their h Excellent Customer Service, great inventory and super prices. Will definitely be back for my next car! Hats off to Mark Kleve and the team for their help on our purchase. More
Good friendly service The salesman (Jeff Lenz) was a great salesman, very helpfull, low pressure & was very knowledgable. The whole Lou Fusz family did a great job making t The salesman (Jeff Lenz) was a great salesman, very helpfull, low pressure & was very knowledgable. The whole Lou Fusz family did a great job making the car buying experience easy. More
UPDATE - LOU FUSZ DID THE RIGHT THING TO RESOLVE OUR ISSUES ** UPDATE - LOU FUSZ DID THE RIGHT THING & RESOLVE THIS ISSUE - THANK YOU! ** I received a call from the dealership management to inform me that th ** UPDATE - LOU FUSZ DID THE RIGHT THING & RESOLVE THIS ISSUE - THANK YOU! ** I received a call from the dealership management to inform me that they have decided to REFUND a portion of what my parents felt were over-charged to them. After having a lengthy discussion with the dealer, they now have accepted to make my elderly parents satisfied about the costs that they were initially charged by providing them with a concessionary refund. We appreciate the fact that they have now understood our position; by promptly reacting to my folks with an offer to provide a satisfactory refund amicable to both parties. ** THANK YOU LOU FUSZ TOYOTA FOR MAKING THIS RIGHT ** More
Great Expirence Jim did a great job of working with me to find the right vehicle for my needs. I look forward to working with the Lou Fusz team again in the future. Jim did a great job of working with me to find the right vehicle for my needs. I look forward to working with the Lou Fusz team again in the future. More
Worked with me to get me in the car I wanted This is the third time I have worked with Jim Donohue. He has always been courteous and tried to take care with my purchase. I have gone back to him b This is the third time I have worked with Jim Donohue. He has always been courteous and tried to take care with my purchase. I have gone back to him because he has been so helpful. More
Delightfully straightforward! Everyone involved was prompt, professional, and direct. We did not feel like this experience was a "shell game", but very clear about all our choices Everyone involved was prompt, professional, and direct. We did not feel like this experience was a "shell game", but very clear about all our choices. Brandon was very helpful with making our leasing experience a pleasure. More
A good experience Jim Donohue got the car that I wanted much quicker than expected and worked with me so I could afford the car. Jim delivered on what he promised and Jim Donohue got the car that I wanted much quicker than expected and worked with me so I could afford the car. Jim delivered on what he promised and was great to deal with. More