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Lou Fusz Toyota

St Louis, MO

4.9
3,584 Reviews

10725 Manchester Rd

St Louis, MO

63122

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Showing 3,584 reviews

February 29, 2016

Nathan sales manager So I am re writing my review due to the sales manager Nathan calling me and explaining my purchase and financing with me. My sales person Brian was ni More

by Red73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Williams, Nathan Pitchford
February 27, 2016

Great Auto Body Work I bought my 2015 Camry from Lou Fusz less than a year ago and already it's been hit THREE times and required extensive body work. (None of these acci More

by MaryBee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Venetis, Steve Sage, Sandy Dodson, Evie Halfacre
February 25, 2016

Ask for Eric Gustafson The first place we went to look for a new SUV was Toyota. We (my wife and I) met Eric when we walked in. Eric was very informative and helpful. We More

by Mark and Brittney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gustafson
Feb 26, 2016 -

Lou Fusz Toyota responded

Mark and Brittney, thank you for taking the time to leave a great review and recommendation! We are very pleased to hear Eric went above and beyond to provide you with an excellent car buying experience. He will be very happy to hear your kind words. We appreciate your business and enjoy your new 4runner out on the open roads!

February 24, 2016

Great Customer Service Excellent Customer Service, great inventory and super prices. Will definitely be back for my next car! Hats off to Mark Kleve and the team for their h More

by ToyotaTime!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kleve
Feb 24, 2016 -

Lou Fusz Toyota responded

Hello, Congratulations on your new car! We try to have a large inventory to make sure we can set our customers up with the exact car that they need. We are so glad that you got to work with Mark and we will be sure to pass your compliments on to him. Thank you again for your 5-star review, and we look forward to seeing you next time you need a car.

February 24, 2016

Good friendly service The salesman (Jeff Lenz) was a great salesman, very helpfull, low pressure & was very knowledgable. The whole Lou Fusz family did a great job making t More

by onestop 314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kleve, Jeff Lenz
Feb 24, 2016 -

Lou Fusz Toyota responded

Hello, Congratulations on a new vehicle! We also love working with Jeff every day and we are glad you had a chance to work with such an excellent salesman. We work hard to make sure every customer has an easy and comfortable car buying experience and we are so glad you felt that was accomplished. Please let us know if there is anything that we can do for you.

February 23, 2016

UPDATE - LOU FUSZ DID THE RIGHT THING TO RESOLVE OUR ISSUES ** UPDATE - LOU FUSZ DID THE RIGHT THING & RESOLVE THIS ISSUE - THANK YOU! ** I received a call from the dealership management to inform me that th More

by WARNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Fusz, Jim Donohue, Nathan Pitchford
Mar 02, 2016 -

Lou Fusz Toyota responded

It was our absolute pleasure to have assisted you through this situation. Please feel free to let us know if there is anything else we can do for you. Customer satisfaction is our number one priority and we are pleased it was achieved with you. We appreciate your business and hope to see you again in the future. Best, The Lou Fusz Toyota Team

February 23, 2016

Great Expirence Jim did a great job of working with me to find the right vehicle for my needs. I look forward to working with the Lou Fusz team again in the future. More

by 4runner23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue, Travis Burch, James Hutsler
Feb 24, 2016 -

Lou Fusz Toyota responded

Hi, Congratulations on your new vehicle! We try really hard to make sure everyone gets the vehicle that they need and will be happy with. We are so glad you got a chance to work with Jim and we'll be sure to pass the compliments on to him. We are looking forward to doing business with you again as well.

February 22, 2016

Worked with me to get me in the car I wanted This is the third time I have worked with Jim Donohue. He has always been courteous and tried to take care with my purchase. I have gone back to him b More

by Preusguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
Feb 24, 2016 -

Lou Fusz Toyota responded

Hello, Thank you so much for your excellent review! We love working with Jim as well, and we will be sure to pass your compliments on to him. We appreciate your continued business and we'll continue to strive to ensure you have a great experience every time.

February 21, 2016

Delightfully straightforward! Everyone involved was prompt, professional, and direct. We did not feel like this experience was a "shell game", but very clear about all our choices More

by marybhall
Recommend Dealer
Yes
Employees Worked With
Brandon Whitehead
Feb 22, 2016 -

Lou Fusz Toyota responded

Thank you for leaving a great review! It is a pleasure to hear Brandon gave you a pleasant and helpful experience. We appreciate your business and we look forward to seeing you again at your first complimentary ToyotaCare Service. Best, The Lou Fusz Toyota Team

February 20, 2016

A good experience Jim Donohue got the car that I wanted much quicker than expected and worked with me so I could afford the car. Jim delivered on what he promised and More

by Mark
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
Feb 22, 2016 -

Lou Fusz Toyota responded

Mark, we are very happy to hear Jim provided you with an excellent experience. He will be very happy to hear your kind words. We appreciate your business and we look forward to seeing you again at your first complimentary ToyotaCare Service. Best, The Lou Fusz Toyota Team

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