Lou Fusz Toyota
St Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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This was the best and easiest car buying experience I have ever had. Thanks Joshua McEwan for making it an easy and enjoyable buying adventure! have ever had. Thanks Joshua McEwan for making it an easy and enjoyable buying adventure! More
I will start by saying I knew nothing about this dealership, no relation to anyone there. Just a walk in needing a Toyota. I am happy with my NEW RAV4 purchase. Worth pointing out>>>>> The dealer ex dealership, no relation to anyone there. Just a walk in needing a Toyota. I am happy with my NEW RAV4 purchase. Worth pointing out>>>>> The dealer extended warranty (comes standard on new vehicle purchase, 200,000 mile power train for original owner, it's on the website) is something you should check into separating this dealership from the competition. Read that again, it's a big deal!!! As for the long lead times that all dealerships (across all brands of vehicles nationwide) are having to work through these days due to supply & demand, parts shortages of commodities, Lou Fusz have made the best of that unfortunate situation the world is facing by using good old fashioned "frequent customer communication", imagine that. They didn't hide from problems. They acknowledged the challenges and we worked through them together. Although I had to wait for my car, I felt like I was actually part of the entire creation of the car from choosing my options, to then finding out about my VIN # creation/born on date as the car is starting the manufacturing process on the line and even knowing the plant it's being built in, shipping projections, my sales rep Josh and I were talking all the time. The proactive communication really helped my satisfaction in the buying process. I recommend this dealership and my sales rep Josh McEwan who had to reassure me at times this will all work out. Most important and why I am writing this review is they were also very honest....the deal I signed for while structuring my deal in the beginning and placing my deposit turned out to be the exact deal I received in the end leaving with the keys. There is a lot of bait and switch out there these days with the car industry in general. We all hear the stories... I can tell you first hand I did not have to deal with any of those shenanigans at Lou Fusz. This is most important for me writing this review and giving references/referring friends and family to this dealership. You need a Toyota ? Give Josh a call 636-634-5660. It was a square deal. More
Jeremy Danzinger was amazing to work with! He made the whole car buying process from deciding on a vehicle to taking delivery really smooth! I will definitely work with him on my future Toyota He made the whole car buying process from deciding on a vehicle to taking delivery really smooth! I will definitely work with him on my future Toyota purchases! More
I'd like to thank the dynamic duo of Tyler Hillyer and Tony Castiglioni for their help in making an important car buying decision easier and professional. Thanks guys ! Tony Castiglioni for their help in making an important car buying decision easier and professional. Thanks guys ! More
Small issues with a tire pressure light. They sent me to another one of their dealerships and took care of it right away. They sent me to another one of their dealerships and took care of it right away. More
Josh McEwan did an excellent job finding the Camry that I would be most interested in based on the options I presented to him. I couldn’t thank him enough for answering all my questions in a timely manner. would be most interested in based on the options I presented to him. I couldn’t thank him enough for answering all my questions in a timely manner. More
JD is the best. Was responsive throhothe process while we waited for the car to arrive. Walked me through the process from the very beginning. Very personable and Was responsive throhothe process while we waited for the car to arrive. Walked me through the process from the very beginning. Very personable and professional. Would highly recommend to anyone looking to purchase a new or pre car. More
Josh and Lou Fusz Toyota was great to work with. They were prompt, professional, friendly and kept me updated on status of my Tundra and when it would arrive from production. I would definitely go b They were prompt, professional, friendly and kept me updated on status of my Tundra and when it would arrive from production. I would definitely go back for me next vehicle. Excellent customer service! More
Most professional dealership I’ve bought a vehicle from, highly recommend! Ask for Tyler and he’ll take care of you. No gimmicks or tactics just an honest/transparent sales process’s. highly recommend! Ask for Tyler and he’ll take care of you. No gimmicks or tactics just an honest/transparent sales process’s. More