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Lou Fusz Toyota

St Louis, MO

4.9
3,584 Reviews

10725 Manchester Rd

St Louis, MO

63122

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Showing 3,584 reviews

December 11, 2022

Our salesman Josh was amazing, very helpful and kind. Made sure all questioned were answered and we got what we want. More

by Zac_mcwilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea Ciuffa, Donny Nolting, Joshua McEwan
Dec 13, 2022 -

Lou Fusz Toyota responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

December 10, 2022

Tony Castiglioni gave us a great, no-hassle buying experience! We are caring for a newborn and the whole process took less than 1.5 hours! They didn’t press me on stuff I didn’t want, the sold the car More

by Andydayccm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill McKeown, Tony Castiglioni
Dec 13, 2022 -

Lou Fusz Toyota responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

December 10, 2022

Although lobby was under construction, staff was very friendly, especially to our puppy. Josh McEwan was helpful via text before we met. More

by g Leabman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill McKeown, Joshua McEwan
Dec 13, 2022 -

Lou Fusz Toyota responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

December 09, 2022

Outstanding sales managers! Tony Castigliani was a great help to me and really knew his product! The entire experience in buying a car here was a pleasure! More

by Bingo234234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill McKeown, Tony Castiglioni, Buddy Griesedieck
Dec 13, 2022 -

Lou Fusz Toyota responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

December 09, 2022

I had not purchased a new vehicle in 20-years, so I admit my defenses were down, and perhaps deceptive, high-pressure sales are the norm these days...or perhaps simply the desire to satisfy the stereotype of More

by Grant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Donohue
Dec 13, 2022 -

Lou Fusz Toyota responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

Jan 12, 2023 -

Grant responded

The team at Lou Fusz Toyota has resolved this issue in the most professional and efficient manner imaginable! They located the exact vehicle I was looking for (Highlander Hybrid) and provided an-as-close-to-perfect dealership experience as can be expected. There was some initial miscommunications; but the Fusz team took it upon themselves to straighten everything out - and make sure I was satisfied. Jim (Bones) Donohue and Jimmy Conaway have gone-the-extra-mile to make a loyal customer of me - thank you all for everything!!

December 03, 2022

I had been frustrated trying to do business with CarMax for almost 4 weeks. I talked to Nancy Friday afternoon and by 7:00 Friday night I was driving my Corolla off the lot. More

by stevencook1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Schubert, Bill McKeown
Dec 04, 2022 -

Lou Fusz Toyota responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

Dec 05, 2022 -

stevencook1956 responded

Thank you

December 02, 2022

Jeremy did a great job of following with me over quite a period of time and luck be told popped up a vehicle that turns out is spectacular and tag that with a smooth and flawless process. Thanks again More

by The Duke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea Ciuffa, Jeremy Danziger, Donny Nolting
Dec 04, 2022 -

Lou Fusz Toyota responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

December 02, 2022

I Want to tanks to Mr Jim. he is very nice person who love to help his customers Thank you very much Jim! And I will be back on December 2025! Keep up the great work. Th More

by Abdi Ahmed Guled
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
Dec 04, 2022 -

Lou Fusz Toyota responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

December 01, 2022

I had a great experience at Lou Fusz Toyota. Even with the industry delays, Nancy kept me updated along the way and made it a great experience. More

by mhan
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Schubert, Bill McKeown
Dec 04, 2022 -

Lou Fusz Toyota responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

November 30, 2022

Best car buying experience ever. This is the second vehicle I have purchased from Lou Fusz Toyota and both experiences were outstanding. Sales manager, Chuck Church, was amazing; he More

by PT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Schubert, Chuck Church
Dec 04, 2022 -

Lou Fusz Toyota responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

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