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Lou Fusz Toyota

St Louis, MO

4.9
3,583 Reviews
Lou Fusz Toyota is a family owned and operated St. Louis Toyota Dealer near Kirkwood. We have been selling and servicing Toyota vehicles for over 30 years. Our dedicated, long time staff takes pride in helping our loyal St. Louis community find Toyota vehicles on a daily basis. We carry a large inventory of new Toyota cars and trucks, including the legendary Toyota Camry and reliable Toyota Corolla. You can view all our Toyota vehicles near St. Louis at www.fusztoyota.com. Our award winning Toyota service department can perform routine maintenance and repairs on your Toyota, or any other make or model. Our waiting room offers complimentary WiFi, snacks and beverages, so you're comfortable while you're waiting for your vehicle to be finished. Come by and see for yourself why so many people in St. Louis choose Lou Fusz Toyota.
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10725 Manchester Rd

St Louis, MO

63122

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Showing 3,583 reviews

December 26, 2017

Amazing Service Everybody was very nice and extremely helpful. Jim was an awesome sales person, he made me feel at easy about the whole experience and answered all of More

by olga123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2017

Wonderful experience! From the time I connected with Scott Christensen and Chuck Church until the moment I left, I dealt with gentlemen who were extremely competent, kind a More

by 1mickeyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gryzmala, Scott Christensen
December 21, 2017

Installation of new battery. I arrived for my appointment and was greeted cordially by Lau RA McClure. The service advisor, Warren Hamilton, took my data and gave me a time estim More

by Dale2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lau RA McClure and Josh Bone., Warren Hamilton
December 20, 2017

Rude Salesman Emmanuel was one of the worst sales people I have ever come in contact with. Very rude and pushy. Made me feel like he couldn't have cared less if h More

by STLCARDSGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emmanuel Alcasabas
Dec 26, 2017 -

Lou Fusz Toyota responded

STLCARDSGAL, We are very concerned to here of your experience here. This seems so out of character for Emmanuel who is a highly rated employee of the Fusz team. No customer should be treated in the manner you describe in your review. To help us get a better understanding for what happened, may I ask you for further details of the situation you encountered? These details will help us use this as a teaching opportunity with our team. I look forward to, and greatly appreciates your reply on this matter. Regards Bob Euper 314-966-5404 fusztoyota@me.com

Dec 28, 2017 -

Lou Fusz Toyota responded

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December 19, 2017

Trust As someone who knows virtually nothing about cars, it's so comforting to know I can trust everyone at Lou Fusz. Dave Werkmann was especially helpful! More

by Cathy Hartke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Werkmann
December 19, 2017

Awesome experience! I was impressed with the seamless car vetting process and accommodations at Lou Fusz Toyota! Cody brought the Highlander directly to our home for a te More

by Cassidyvb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Cox
December 18, 2017

service department this service dept continues to provide excellent service. after all these years Mike Wolz still provides excellent customer care. i usually drop off o More

by s1024663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wolz
December 18, 2017

Service Department Terrific customer service from start to finish on my one year, 10,000 mile check up. The young man who checked me in greeted me with a smile and was More

by xxx
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I do not recall the names of the other two individuals., Mike Wolz
Dec 19, 2017 -

Lou Fusz Toyota responded

Thank you for the kind words, we sincerely appreciate it! It sounds like our team went the extra mile to provide excellent service! We're glad you enjoyed working with us and we hope to see you again!

December 17, 2017

Quick, efficient, friendly This was my second visit for scheduled maintenance for my truck. Both visits had me in and out in under an hour. The staff is friendly, and the waiti More

by Runicfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2017

Great service experience I brought my car in for an oil change and to have brakes and battery checked. I was taken in promptly and I had my car back by the time I requested it More

by Rav4gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wolz
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