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Lou Fusz Toyota

St Louis, MO

4.9
3,583 Reviews
Lou Fusz Toyota is a family owned and operated St. Louis Toyota Dealer near Kirkwood. We have been selling and servicing Toyota vehicles for over 30 years. Our dedicated, long time staff takes pride in helping our loyal St. Louis community find Toyota vehicles on a daily basis. We carry a large inventory of new Toyota cars and trucks, including the legendary Toyota Camry and reliable Toyota Corolla. You can view all our Toyota vehicles near St. Louis at www.fusztoyota.com. Our award winning Toyota service department can perform routine maintenance and repairs on your Toyota, or any other make or model. Our waiting room offers complimentary WiFi, snacks and beverages, so you're comfortable while you're waiting for your vehicle to be finished. Come by and see for yourself why so many people in St. Louis choose Lou Fusz Toyota.
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10725 Manchester Rd

St Louis, MO

63122

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Showing 3,583 reviews

January 14, 2018

Vehicle service My service representative, Scott, was outstanding. He provided excellent customer service from the time I made my appointment to the completion of ser More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gryzmala
Jan 14, 2018 -

Lou Fusz Toyota responded

Hi Bill, Thank you for your five-star review. We are thrilled to hear Scott was there to assist you in the process. We appreciate your loyalty and business!

January 14, 2018

Great Customer Service! I couldn’t of asked for a better experience! Mark K. stayed after hours to answer questions and to finish the deal! I will be recommending him to all More

by Makindle14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kleve
Jan 14, 2018 -

Lou Fusz Toyota responded

Thank you so much for your five-star review. We greatly appreciate your feedback!

January 14, 2018

Five Star Experience This is the second car we’ve bought from Shane Roemer. Shane makes car buying easy and he’s always respectful. Five star experience Yay! More

by Gernice
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shane Roemer
Jan 14, 2018 -

Lou Fusz Toyota responded

Hello Gernince, Thank you for your five-star review. We are thrilled to hear you left with a high level of customer service from Shane. We appreciate your loyalty and business!

January 13, 2018

Easiest Car Purchase in 32 years! We were looking for a specific exterior and interior combination on a new Sienna Limited Premium and Lou Fusz had two. We sent a message and received More

by Siennax4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Bank, Patrick McLafferty, Mark Whited
Jan 14, 2018 -

Lou Fusz Toyota responded

Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you so much for taking the time to write a review. We are thrilled to hear you left with a high level of customer service from Patrick, Mark, and Chelsea. We are fortunate to have all of them a part of our team. We appreciate your feedback. Come see us anytime!

January 12, 2018

17 years and never disappointed I have been doing business at Lou Fusz Toyota for 17 years and have never been disappointed. Jim Donohue was top notch from beginning to end. Jim mad More

by TWPSTL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McKeown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2018 -

Lou Fusz Toyota responded

Thank you for the five-star review! Congratulations on your 2018 Toyota Tundra! We appreciate your 17 years of doing business with us, and will make sure to pass on the great feedback to Jim. Please do not hesitate to contact us for any further needs or questions!

January 11, 2018

Quick Purchase of Used Car We had a need for a car and had limited time to shop. We shopped online and found several options at this dealer. We started at this dealer and More

by Mark S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kleve
Jan 12, 2018 -

Lou Fusz Toyota responded

Hey Mark, Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you for taking the time to write a review. We are thrilled to learn Mark was there to assist you in finding you the right car. We are fortunate to have him a part of our team. Congratulations on your brand new ride! We appreciate your loyalty and business!

January 11, 2018

Great Service!! I have had my 2016 Toyota Highlander serviced at this dealership since also purchasing it here. From day one I have nothing but great things to say ab More

by Happybuyer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Wolz, Shane Roemer
Jan 12, 2018 -

Lou Fusz Toyota responded

Hey happy buyer, Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you so much for taking the time to write a review. We are thrilled to hear Mike and Shane were both there to assist you through the process of having your Highlander serviced. We are fortunate to have both of them a part of our team. We look forward to seeing you again in the near future. Have an amazing day!

January 11, 2018

Will not go back. I leased a car from them in July then went back after I had an accident and the car was totaled. My insurance and gap coverage paid the car off and I More

by Amanda Jo83
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tom Koch
Jan 17, 2018 -

Lou Fusz Toyota responded

Hello - First, I want to apologize for your recent experience at our dealership. We strive to make sure every customer receives the attention and care necessary to make a new car purchase as simple as possible. I am disappointed that you did not receive this experience, and I will speak to the individual that you tagged above. If you have any further matters that you would like to discuss, please don't hesitate to reach out. Customer feedback is the only way we can grow and improve, and I appreciate that you took the time to provide this for us. Best, The Lou Fusz Team Nathan Pitchford

January 10, 2018

Shane Roemer You will not find great people like Shane everyday but when you do come in contact with someone like him you will not forget it. I was looking to sale More

by Clint
Recommend Dealer
Yes
Employees Worked With
Shane Roemer
Jan 10, 2018 -

Lou Fusz Toyota responded

Hello Clint, Sounds like you had a quality experience from start to finish. which makes us very happy. Thank you for taking the time to write a review. We are beyond ecstatic to hear Shane was there to assist you through the process. Congratulations on your brand new ride! We look forward to seeing you again.

January 10, 2018

Excellent service as usual. Mike Wolf Mike Wolf has always provided me with an excellent 5 star service! I recommend him to everyone who asks about my experience at Lou Fusz More

by phillipe, jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wolz
Jan 11, 2018 -

Lou Fusz Toyota responded

Jack Phillipe, Thank you for the five-star review. We greatly appreciate your feedback. Thank you for the recommendation.

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