
Lou Fusz Toyota
St Louis, MO
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Great deal, great service When I'm in the market for a new car, I study newspaper ads and reviews and get specs and prices off the internet, then comparison shop local dealers. When I'm in the market for a new car, I study newspaper ads and reviews and get specs and prices off the internet, then comparison shop local dealers. My last three car purchases, I've ended up with my best deal at Lou Fusz Toyota and each time with Jim Donohue. On all three occasions, Jim spent the time to match me with the exact vehicle features I was looking for -- no more, no less. Why waste my money? This time, Fusz had the Camry with the specific features I wanted on the lot, but not in the color I preferred (white). Jim located a white Camry with the right features at another dealership, and by nightfall, I was driving the car home. More
Helpful and informative I worked with Nancy when I went to the dealership. She was very knowledgeable about the car I was looking at and was very helpful in informing me abou I worked with Nancy when I went to the dealership. She was very knowledgeable about the car I was looking at and was very helpful in informing me about the next steps. More
New Highlander I’m an analytical buyer and put in a lot of research when making any purchase, especially a vehicle. I did all of my spec and comparison pricing prior I’m an analytical buyer and put in a lot of research when making any purchase, especially a vehicle. I did all of my spec and comparison pricing prior to working with Jim. The process was nothing short of transparent, easy, and reassuring. Jim listened to all the homework I had done, quickly understood what it would take to win my business, then presented my case to the sales manager and came back with their best offer, which was very competitive and earned my business same-day. Thank you again Jim!! More
Excellent experience, straight forward, relaxed environment I contacted Lou Fusz initially through email to start my car buying process. That email led me to work with Chelsea and helped me narrow my search an I contacted Lou Fusz initially through email to start my car buying process. That email led me to work with Chelsea and helped me narrow my search and obtain pricing information. Chelsea always responded in a timely manner and passed along the information that I needed. She was very professional and a pleasure to work with. Once I went to the dealership for a test drive and to purchase the car, I worked with Jeremy. He was very friendly and accommodating. I never felt pressured, which was something I greatly appreciate. Once we nailed down the details on the car and the price, I went through financing with Bill. Once again, I dealt with a very knowledgeable and professional employee. Overall this was a great car buying experience. Thank you everyone. More
Works hard to get you the car you want This is our 4th Fusz purchase and we have enjoyed each one. Courtney and Travis worked hard to get us this vehicle for our daughter. We appreciate the This is our 4th Fusz purchase and we have enjoyed each one. Courtney and Travis worked hard to get us this vehicle for our daughter. We appreciate the extra mile! More
Great! Jeff, the collision center manager really helped me out by taking time out of his schedule to fix a cosmetic issue with my vehicle. It turned out to b Jeff, the collision center manager really helped me out by taking time out of his schedule to fix a cosmetic issue with my vehicle. It turned out to be a quick fix, and because of that he didn't charge me. But when I do have an issue again, these are the first guys I'll go to. More
New Car Buying Experience Great job done by Patrick McLafferty and the Fusz team meeting our expectations and being responsive to our needs. Thank You! Nice job to all. Great job done by Patrick McLafferty and the Fusz team meeting our expectations and being responsive to our needs. Thank You! Nice job to all. More
Excellent Dave Koob is an excellent salesman. He has great customer service skills and was very patient with me making a decision.Thanks a lot Dave! Dave Koob is an excellent salesman. He has great customer service skills and was very patient with me making a decision.Thanks a lot Dave! More
Good Sales person I'm not one that cherishes making car purchases. Jim was straight forward with it which I appreciated. He answered the many questions I had with the I'm not one that cherishes making car purchases. Jim was straight forward with it which I appreciated. He answered the many questions I had with the vehicle and showed a willingness to assisted me with it as needed. More
Fantastic Salesman and experience Rick Summerfield has given us the best experience ever we have had in buying a vehicle. He is honest, prompt, and knowledgeable. Lou Fusz rules! Rick Summerfield has given us the best experience ever we have had in buying a vehicle. He is honest, prompt, and knowledgeable. Lou Fusz rules! More