
Lou Fusz Toyota
St Louis, MO
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I had the best customer service from Jim Donohue at Lou Fusz My family and I have purchased our last 2 vehicles from Jim Donohue at Lou Fusz Toyota and have had nothing but excellent customer service. That is wh My family and I have purchased our last 2 vehicles from Jim Donohue at Lou Fusz Toyota and have had nothing but excellent customer service. That is why today we purchased our 3 vehicle from Jim and are nothing but happy with the service and vehicle. My family and I will also will continue to come back when in search for a new vehicle. More
New 4Runner Joey Whitacre and Dave Koob did a great job for us. Professional, responsive and very helpful. Far better than trying to do this online. Personal conn Joey Whitacre and Dave Koob did a great job for us. Professional, responsive and very helpful. Far better than trying to do this online. Personal connection and the ability to have Fusz help with questions or problems down the road. More
Happy customer We were looking to purchase a new Toyota. Visited a few dealerships and was very pleased with Lou Fusz. Really liked our salesman, Cody Cox. If we cou We were looking to purchase a new Toyota. Visited a few dealerships and was very pleased with Lou Fusz. Really liked our salesman, Cody Cox. If we could rate our experience at 10 stars, we would. More
2018 Toyota Highlander Purchase I reached out to Lou Fusz through the internet while doing a vehicle search. I was contacted quickly and made time to visit the dealer. Brandon Whiteh I reached out to Lou Fusz through the internet while doing a vehicle search. I was contacted quickly and made time to visit the dealer. Brandon Whitehead communicated with me via email and text, which I really appreciated. We arranged a time for a visit. Upon arrival, Brandon had several vehicles picked out to review as I had explained that I was focused strictly on the Highlander models XLE and Limited. There was no need for me to test drive the car as I had done so previously at another dealer. After a short time, I discussed an offer that I'd already received from another dealer. Eric indicated that he'd be back to me after reviewing the matter with his sales manager. I left the dealer approximately one hour after arriving which worked great with my schedule. I was interested in getting to the bottom line and not doing a lot of back-and-forth. Eric contacted me Saturday evening with an offer that was SIGNIFICANTLY better than the offer I'd received from another Toyota dealer. I returned to the dealer on Monday, chose the Limited, and signed the papers. Brandon was very attentive throughout the process and quick to follow-up to any questions I had. The sales manager, Shane Roemer, put together an offer that was very attractive and straightforward. I got much more for my trade-in than I'd been offered previously. Eric Gustafson made the finance process very easy. There was no pressure to buy additional coverage - he simply explained the program in detail. Overall, this was the best new vehicle purchase/lease experience I've had. Kudos to the Lou Fusz Toyota team of Brandon, Shane, and Eric. More
Great experience I was shopping for a Toyota Camary I had been at other dealerships but was not impressed until I met George he is the man. George Hobbs understands hi I was shopping for a Toyota Camary I had been at other dealerships but was not impressed until I met George he is the man. George Hobbs understands his customers gets the facts without being pushy. Knows what he is selling and knows what his competitors have to offer. More
Brandon and Eric were awesome I contacted Lou Fusz because our local dealership was unable to procure the color of vehicle we wanted. Brandon responded almost immediately, he made I contacted Lou Fusz because our local dealership was unable to procure the color of vehicle we wanted. Brandon responded almost immediately, he made a video of the vehicle we were interested in that was in the Lou Fusz lot. We did a lot of the papers over the phone and through email. Brandon did a great job of keeping in contact despite the long distance. Brandon picked up my family at the airport and had us in our new vehicle as expeditiously as possible. Eric Gustafson did the financial portion of our transaction and he did a fantastic job. He was organized and personable and gave us a fantastic recommendation on where to grab lunch We are so happy with our experience. Our only recommendation for the dealership would be to consider adding a changing table in the mens latrine. We had our infant with us on our car buying trip and it sounds like my husband had to rig up a location on the sinks to change her. More

New Car, Crazy Day Lou Fusz Toyota was very helpful in helping me find the right vehicle and the right color. They also assisted in taking my previous car as a trade in Lou Fusz Toyota was very helpful in helping me find the right vehicle and the right color. They also assisted in taking my previous car as a trade in which helped in getting it off my hands. Although I was a young person, they allowed me to go off on a test drive that took about 25 minutes because I wanted to experience the interstate as well. I was really impressed with the warranties that were offered for the engine, transmission, and electrical aspects which ensure that I won’t be left in the dark should something go wrong. Overall, a fantastic experience. More
Positive and Pleasant Car Buying Experience I purchased a Certified Pre-Owned Toyota Highlander from Lou Fusz Toyota. The price was exactly as advertised on their web-site, and was "no-haggle". I purchased a Certified Pre-Owned Toyota Highlander from Lou Fusz Toyota. The price was exactly as advertised on their web-site, and was "no-haggle". There was a small administrative fee, which was disclosed up front. Throughout my search, everyone there was honest and forthright with no negative surprises or hidden fees. I'm very pleased with the purchase, and the dealership. More
Quick, easy, and affordable Thanks, Scott, for getting me in and out with key recommendations as takeaways. The service here has always been top notch and to my most liking: affo Thanks, Scott, for getting me in and out with key recommendations as takeaways. The service here has always been top notch and to my most liking: affordable! More
Ecellence I normally deal with Mike. I believe the other day I had Warren, he was at the service desk left of Mike. I have bought a bunch of cars there. Since I normally deal with Mike. I believe the other day I had Warren, he was at the service desk left of Mike. I have bought a bunch of cars there. Since I service my cars there only, they know me by my first name. Never had a problem over many years. More