Lou Bachrodt Chevrolet - Service Center
Coconut Creek, FL
854 Reviews of Lou Bachrodt Chevrolet - Service Center
Overall it’s great and Chris Potter is amazing. He always goes above and beyond. Things that could improve would be when you drive up to the greeter they are great and do tell us to drive up but t He always goes above and beyond. Things that could improve would be when you drive up to the greeter they are great and do tell us to drive up but then what? It’s confusing. Do I stay in the car? Do I go into the lobby? I usually stand outside my car awaiting direction that sometimes comes and sometimes doesn’t. 2. Technology exists to keep clients updated along the way. Such as “car in shop with ‘Jason’. ‘Jason’ notes that this and that may or may not be wrong. Verbal estimate, depending on issues, 2-24 hours. Next update at 3:00pm. Etc etc. 3. Lastly, when you text back to the automated texts that we get no one replies. I hope this helps! More
Chris Potter is the absolute best here! He’s helped me countless times with such efficiency. I’m extremely satisfied and will keep using this facility because of him! He’s helped me countless times with such efficiency. I’m extremely satisfied and will keep using this facility because of him! More
I would like to say that Matthew Gonsales has been exceptional! He has been professional in all sense of the word. Please let him know this. We have purchased 8 vehicles for our fleet in the past year exceptional! He has been professional in all sense of the word. Please let him know this. We have purchased 8 vehicles for our fleet in the past year and would like to continue to due business. Thank you, Juan Carlos Echavarria Superintendent with Ric-Man More
I took my truck in for factory recall they found others then couldn’t fix anything told be I had to pay for diagnostic I didn’t they kept it over night only to tell me they could figure it out then a few d then couldn’t fix anything told be I had to pay for diagnostic I didn’t they kept it over night only to tell me they could figure it out then a few days later my oil was completely empty no leak??? And now I have all sorts of lights on and is not running right wish I never brought it in. Just want the recalls fixed More
When I arrived for my service appointment I was taken in immediately. My vehicle was serviced while I waited and washed. I was back on my way in 1hr and 15 minutes. immediately. My vehicle was serviced while I waited and washed. I was back on my way in 1hr and 15 minutes. More
Very attentive to my needs car was ready ahead of time perfect service price was right What perfect service price was right What More
The bad started when we dropped the vehicle off. Someone failed to unlock the exit gate. When I returned to the service center to inform someone of my dilemma I was told to go out through the entran Someone failed to unlock the exit gate. When I returned to the service center to inform someone of my dilemma I was told to go out through the entrance. When I attempted to do so a car was coming in and I had to back up and try again. Not once but 3 times. I was then told that a problem I am having with the windshield fogging can't be duplicated so they can't fix it. That after being told that they are aware of this problem. Also asked to have my air filter life reset from the previous visit when I had it changed. They failed to do so. Everyone that I encountered there needs to work other customer service skills. More
Very kind staff and knowledgeable with the corvette platform. Will not hesitate to bring my car back to them. platform. Will not hesitate to bring my car back to them. More