Lou Bachrodt Chevrolet - Service Center

My personal experience was very bad, I spent 5 hours at the dealer waiting for them to find the problem with my car and I had to leave, I couldn't keep waiting, if they took 5 hours to try to find the prob the dealer waiting for them to find the problem with my car and I had to leave, I couldn't keep waiting, if they took 5 hours to try to find the problem and they didn't do it, how long would it take? repair it I don't know what happened but they should train their mechanics a little more More

I would like to say that Matthew Gonsales has been exceptional! He has been professional in all sense of the word. Please let him know this. We have purchased 8 vehicles for our fleet in the past year exceptional! He has been professional in all sense of the word. Please let him know this. We have purchased 8 vehicles for our fleet in the past year and would like to continue to due business. Thank you, Juan Carlos Echavarria Superintendent with Ric-Man More

I took my truck in for factory recall they found others then couldn’t fix anything told be I had to pay for diagnostic I didn’t they kept it over night only to tell me they could figure it out then a few d then couldn’t fix anything told be I had to pay for diagnostic I didn’t they kept it over night only to tell me they could figure it out then a few days later my oil was completely empty no leak??? And now I have all sorts of lights on and is not running right wish I never brought it in. Just want the recalls fixed More

Service center is competent. Brandon is a reliable and competent service advisor, I recommend him highly Brandon is a reliable and competent service advisor, I recommend him highly More

Overall it’s great and Chris Potter is amazing. He always goes above and beyond. Things that could improve would be when you drive up to the greeter they are great and do tell us to drive up but t He always goes above and beyond. Things that could improve would be when you drive up to the greeter they are great and do tell us to drive up but then what? It’s confusing. Do I stay in the car? Do I go into the lobby? I usually stand outside my car awaiting direction that sometimes comes and sometimes doesn’t. 2. Technology exists to keep clients updated along the way. Such as “car in shop with ‘Jason’. ‘Jason’ notes that this and that may or may not be wrong. Verbal estimate, depending on issues, 2-24 hours. Next update at 3:00pm. Etc etc. 3. Lastly, when you text back to the automated texts that we get no one replies. I hope this helps! More

Honestly, Brandon has been my best advisor since I’ve been going to this dealership. Energetic, courtesy and extremely professional. been going to this dealership. Energetic, courtesy and extremely professional. More

Chris Potter is the absolute best here! He’s helped me countless times with such efficiency. I’m extremely satisfied and will keep using this facility because of him! He’s helped me countless times with such efficiency. I’m extremely satisfied and will keep using this facility because of him! More

Very attentive to my needs car was ready ahead of time perfect service price was right What perfect service price was right What More

When I arrived for my service appointment I was taken in immediately. My vehicle was serviced while I waited and washed. I was back on my way in 1hr and 15 minutes. immediately. My vehicle was serviced while I waited and washed. I was back on my way in 1hr and 15 minutes. More

Brandon, my service advisor was awesome. Quick appointment the following day work completed as requested in the time that he said. Quick appointment the following day work completed as requested in the time that he said. More