Charles Ramasir
Charles Ramasir at Lou Bachrodt Chevrolet Coconut Creek

Charles Ramasir

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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4.3
14 Reviews

Languages Spoken

English English

4.3

14 Reviews

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14 Reviews of Charles Ramasir

August 29, 2026

Dealership Rating
Employee Rating

When I purchased a vehicle the staff was great and the process was incredibly straight forward. I just had the vehicle serviced and it was a fair price and the service was fast. More

by Steve Vee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Roberto Perez, William Hodge

Aug 29, 2026

Lou Bachrodt Chevrolet Coconut Creek responded

Clear, straightforward purchase processes are at the heart of how our dealership operates. Knowing your buying experience was smooth and that your Chevrolet 1500 received prompt, affordable service means a great deal to us.

August 28, 2026

Dealership Rating
Employee Rating

Never disappointed as long as I’m dealing with Service Advisor Charles….the guy goes above and beyond ⭐️⭐️⭐️⭐️⭐️! More

by JOEYRAMCHARAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2026

Lou Bachrodt Chevrolet Coconut Creek responded

Knowing Charles consistently exceeds expectations means a lot to our service department. Thank you for trusting us with your Chevrolet Express 2500.

August 23, 2026

Dealership Rating
Employee Rating

My Advisor was Charles he was very detailed about my car, he informed me every step of the way. He even put me in., a Rental Car but I had already rented a car, that I returned. More

by Keith_196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2026

Lou Bachrodt Chevrolet Coconut Creek responded

We’re glad you felt well informed throughout the service on your Trax. Hearing that Charles kept you updated every step of the way and arranged a rental car means a lot to our service team.

July 24, 2026

Dealership Rating
Employee Rating

Very helpful. Charles is great. Got my car working fast. Very friendly and informative. Always will bring my car here for any needs More

by greg.harris65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Benvenuto

Jul 24, 2026

Lou Bachrodt Chevrolet Coconut Creek responded

We’re pleased Charles could address your Chevrolet Trax swiftly while keeping you informed throughout. It’s great to hear you felt supported by our team. We look forward to assisting with any future needs.

June 18, 2026

Dealership Rating
Employee Rating

The process was very fast and excellent service I would definitely recommend this service to anyone More

by Morrismack37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2026

Lou Bachrodt Chevrolet Coconut Creek responded

We’re delighted to hear that the service on your Chevrolet Malibu was both fast and thorough. Thank you for recommending our team, and we look forward to helping you again in the future.

June 18, 2025

Dealership Rating
Employee Rating

The service department quality of service and communication has been going downhill for years now. More

by Bran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 19, 2025

Lou Bachrodt Chevrolet Coconut Creek responded

Bran, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Sales Manager at 954-247-3000 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 08, 2025

Dealership Rating
Employee Rating

very sloppy and spilled fluid on engine found it when i got my car home and saw something leaking from underneath More

by CHERYLROSENBLEETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 11, 2025

Lou Bachrodt Chevrolet Coconut Creek responded

Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Sales Manager at 954-247-3000 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 07, 2025

Dealership Rating
Employee Rating

The service is horrible almost a month in and still dealing with the same issue pertaining to my brakes squealing after supposedly having new ones put on this time I have made videos where you can outr More

by Eternalfitness365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Benvenuto

May 09, 2025

Lou Bachrodt Chevrolet Coconut Creek responded

We appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (954) 247-3000 at your earliest convenience to discuss how we can turn this experience into a positive one.

April 12, 2025

Dealership Rating
Employee Rating

Overall experience was great doing my visit for an oil change. I was able to complete my errands while waiting on service. More

by CHIANTIFIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 02, 2025

Dealership Rating
Employee Rating

Charles Ramasir was helpful during this trying time with not having our vehicle for a good 3 months or so due to transmission issues. Thankfully, the dealership provided a rental for the duration of the ca More

by SAEZM01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Lou Bachrodt Chevrolet Coconut Creek responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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