Lou Bachrodt Chevrolet Coconut Creek

Purchased the truck on 2/10/25. Some repairs needed to be taken care of. Finally received the truck back over 7 weeks later. Was being told a couple more days many times. Received t Some repairs needed to be taken care of. Finally received the truck back over 7 weeks later. Was being told a couple more days many times. Received the truck back and it still wasn’t corrected and needed to bring it back. It’s there now. Haven’t received a response on to what’s going on with the truck. Purchased a 3year 36000 mile extended warranty. Dealership has had it for two months, so I guess as of now I have a 34 month 36000 mile warranty. So tell me this, what kind of review would you leave? More

Excellent service as always. Everytime my car service is done to satisfaction with good customer service. Everytime my car service is done to satisfaction with good customer service. More

Sales man will was friendly and helpful , financial guys too ! Good costumer service and attention! too ! Good costumer service and attention! More

It was an excellent and smooth experience. Enmanuel, Nelson, and Guillermo were extremely helpful and friendly. We felt welcomed, and they worked together to meet our needs. We appreciate thei Enmanuel, Nelson, and Guillermo were extremely helpful and friendly. We felt welcomed, and they worked together to meet our needs. We appreciate their help and professionalism! More

While it was a long day, it was still a good d day. The staff was very professional.. Mike was excellent. The staff was very professional.. Mike was excellent. More

I have submitted a review already, dealer said we will call you immediately, still waiting for your call. call you immediately, still waiting for your call. More

Matt and finance manager Mo were a dream team to work with, incredibly diligent and helpful to get my husband and I into our 2025 Chevy Equinox. We were not easy on Matt with negotiations, but he took with, incredibly diligent and helpful to get my husband and I into our 2025 Chevy Equinox. We were not easy on Matt with negotiations, but he took it in stride and did not let that affect the outcome of getting us into our new vehicle. Matt’s demeanor never caved, he remained professional and heard our concerns, accepted the challenge and made it happen. All while keeping a smile on his face and getting the job done in a way that worked for everyone. Salesmen wouldn’t get a bad wrap if they took a page from Matt’s book. More

SO RIDICULOUSLY EXPENSIVE, but I mean it is a dealership, also everyone there is very friendly. dealership, also everyone there is very friendly. More

I have a good experience dealing with my sales person Roberto and the sales manager Enri. They treated me right and fair and that's all I could ask for. I would recommend friends and family to this deale Roberto and the sales manager Enri. They treated me right and fair and that's all I could ask for. I would recommend friends and family to this dealership. I have been a loyal customer since 2021 and will continue to come back for my Chevy Tahoe leases. I appreciate Enri and Roberto working with me. Thank you. More

Since they never fixed the rims that they sold the car with or fixed the vibration although we were told it would be fixed the day we bought the car and now ended up with a cracked tower and no solution. with or fixed the vibration although we were told it would be fixed the day we bought the car and now ended up with a cracked tower and no solution. The sales guy even drove through car and admitted there was an issue. I'd rate this entire debacle as 0 stars. Worst car buying experience ever. The only helpful person was our finance guy. The car we initially wanted was taken home by an employee so we settled on what we realized is a lemon. The sales guy lied about the discount we were getting and the managers in both sales and service don't seem to want to fix the issues we brought up upon signing the paperwork. My last truck was from this dealership and I unfortunately thought they held the same standards as before. Ohh and too boot they said minor accident in the carfax....yeah that was a lie as well per the accident report. I hope someone at their customer service department actually reads these, because this will be the last time I ever car shop at this location and I plan on making sure to warn anyone I know buying a car that this is what you should expect from Lou Bachrodt Coconut Creek. A broken shock tower, bent rims, missing oil caps, missing sterring wheel buttons, and dismissal from sales and service management and untruthful damage reports, oh and a broken navigation system onstar cannot connect and cannot read the car. Glad you added that fee to check the car to makes sure it's clear for sale.... More