Nelson Calero

Extremely bad experience – Unprofessional, misleading, and terrible quality ​I bought two trucks from Chevrolet of Coconut Creek in a very short period, and the experience couldn't have been worse: ​Poo and terrible quality ​I bought two trucks from Chevrolet of Coconut Creek in a very short period, and the experience couldn't have been worse: ​Poor Vehicle Quality: I purchased a brand-new Silverado 1500 LT Z71 Trail Boss. Just 7 days later, the transmission completely blew up. All the oil leaked out underneath, and the truck was totally rendered useless. I had to have it towed back. ​False Promises in Finance: The manager (Guillermo) assured me he would help me transfer into a similar truck (a 5.3 RST Texas Edition) and that my monthly payment would remain the same. I agreed based on what he showed me on his computer, but when I got to finance, they jacked up the price and raised my payment. Needing a vehicle, I reluctantly accepted and signed all the paperwork. ​Deceptive Tactics & Selling a Non-Existent Vehicle: They told me the truck was coming from another dealership the next day. However, when I went to pick it up, the manager admitted the truck had actually been sold to someone else two days prior. They literally sold me a vehicle they didn't have, just to lock me into the financing contract and later force me into a different car. ​This practice completely broke the contract and my trust. I demanded an immediate cancellation of everything. They use deceptive practices and do not honor what they discuss. ​The only positive note was the salesman, Nelson, who was very attentive, polite, and did a great job. The entire issue lies with management and their dishonest sales tactics. ​DO NOT buy from this dealership. Be very careful. More

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I have bought my Traverse at this dealership with Joabi. It was a very nice experience with the seller and the team in general. The car is also great! I am in love with it! It was a very nice experience with the seller and the team in general. The car is also great! I am in love with it! More

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He was extremely helpful and patient. He’s like family. I will always come back to work with him or Ojo He’s like family. I will always come back to work with him or Ojo More

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Excelente servicio, quedé muy contenta y satisfecha con mi compra, el vendedor Elan Ohana es demasiado atento y está muy pendiente en todo el proceso, lo super recomiendo mi compra, el vendedor Elan Ohana es demasiado atento y está muy pendiente en todo el proceso, lo super recomiendo More

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Last year I bought a car from Nelson and was so impressed that this year I returned and bought another vehicle from Nelson. The entire staff bent over backwards to help our situation which was complicated bu that this year I returned and bought another vehicle from Nelson. The entire staff bent over backwards to help our situation which was complicated but assured us we would leave with a brand-new car, and we did. Couldn't be happier More

by BC7 Verified Customer Verified Customer

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It was a pleasure to work with Nelson and the Lou Bachrodt team. We had a payment in mind and they made it happen. Kudos to the dealership team and I would definitely drive an hour down again to use Bachrodt team. We had a payment in mind and they made it happen. Kudos to the dealership team and I would definitely drive an hour down again to use their services. More

by RMCCARTHY3201 Verified Customer Verified Customer

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Nelson was great to work with, made the process easy with no pressure. He understood the goal and worked with me to get there. Will refer anyone looking to buy a Chevrolet to Nelson. no pressure. He understood the goal and worked with me to get there. Will refer anyone looking to buy a Chevrolet to Nelson. More

by jordanhorowitz Verified Customer Verified Customer

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nelson and elan were great thank you guys you were very helpful I will recommend to my family and be back in the future helpful I will recommend to my family and be back in the future More

by jonathanmatletico Verified Customer Verified Customer

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Best service ever from all the team: sales people, manager, financist, etc. Fair negotiations in trade in and also on sale manager, financist, etc. Fair negotiations in trade in and also on sale More

by yasnay Verified Customer Verified Customer

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This Delership was amazing and the service was the best and Nelson was the best and Nelson was the best More

by JACOBIWELLS19 Verified Customer Verified Customer

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