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243 Reviews of Lost Pines Toyota - Service Center
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June 20, 2024
Schedule maintenance is reason for visit. Purchased highlander from Lost Pines several years ago and have always had vehicle maintenance serviced here. Always excellent customer service. Cust Purchased highlander from Lost Pines several years ago and have always had vehicle maintenance serviced here. Always excellent customer service. Customer waiting areas always clean. I've had several service advisors in the past and I find that they are always aware of the needs of the customers. Great job Samuel Felix! More
by Rich
Employees Worked With
Samuel Felix
June 20, 2024
Took vehicle in for road trip service check. Damien was my service point of contact when I arrived. He totally ROCKS!! Friendly, courteous, professional and made sure I received top notch se Damien was my service point of contact when I arrived. He totally ROCKS!! Friendly, courteous, professional and made sure I received top notch service and frequently checked on my vehicle to make certain it was moved to the appropriate areas ... such as tire rotation, tire alignment, wash, etc. EXCELLENT service!! More
by cj.meyerson
Employees Worked With
June 19, 2024
SHOUT OUT to Nathan & Michael! ! Michael helped me get my car in and Nathan helped fix it up! The BEST customer service I have ever received! My warranty expired 3 weeks ago, but if ! Michael helped me get my car in and Nathan helped fix it up! The BEST customer service I have ever received! My warranty expired 3 weeks ago, but if ANYTHING happens to my car, I will take it to them because of how well they took care of me. I felt like I was one of their friends walking into the dealership instead of just another customer/dollar sign. Nathan & Michael, you ABSOLUTELY make Lost Pines Toyota what it is today! Outstanding work. Also, little shout out to Kevin who swapped out my engine about 6 months ago, I didn’t get the option to leave a review then, but Kevin is super great to work with as well! Whoever hires at Lost Pines Toyota needs a raise or promotion; because they chose really awesome people! More
by torbanfarris
June 17, 2024
Lost pine Toyota has the friendliest people and the best service and they care about their customers I shop nowhere else but at lost pine Toyota They have a great crew working there thank you for being th service and they care about their customers I shop nowhere else but at lost pine Toyota They have a great crew working there thank you for being there for me More
by leeashford60
Employees Worked With
June 15, 2024
Although there have been some bumps in the road before, I had very good service these last 2 visits. Priscilla is like a breath of air. She is honest & genuine. A most important part of your diverse team. Th had very good service these last 2 visits. Priscilla is like a breath of air. She is honest & genuine. A most important part of your diverse team. Thank you! More
by ejuarez
Employees Worked With
June 06, 2024
My 2014 Camry was purchased at Lost Pines Toyota, and it has always been serviced there. I am confident with all work done on my Camry. I especially appreciate Damien Winston, Assistant Service Manager, w has always been serviced there. I am confident with all work done on my Camry. I especially appreciate Damien Winston, Assistant Service Manager, who takes care of my service needs. More
by vaughnsharron
Employees Worked With
June 03, 2024
I was pleased with my last visit (on a Thursday). I felt like I and my car received more attention than previous visits. The service advisor gave me at least three updates. Once the wheel alignment a I felt like I and my car received more attention than previous visits. The service advisor gave me at least three updates. Once the wheel alignment and MTI were done, I got my Venza back very shiny and "new" looking. They also vacuumed the car which was unexpected. Thank you for complimentary car wash and vacuum. More
by Ven-Venz
June 01, 2024
Nice dealership. Clean. Friendly staff. Heard they were short handed the day I made my appointment. Scheduled online. Arrived early. Oil change/tire rotation was the Clean. Friendly staff. Heard they were short handed the day I made my appointment. Scheduled online. Arrived early. Oil change/tire rotation was the appointment. Maybe a little over an hr, then got a text discussing a few more issues found. Once I completed the text I guess I'm put back in line for that work I had agreed to. Radiator flush, cabin air filter took 1.5 hrs. Maybe it takes that long, but if waiting on it.....seems much longer. Arrived 1:45 and left by 4:40. Good they are busy. More
by eraschke
Employees Worked With
Mark Wallace
May 29, 2024
I made an appointment online for Monday. I showed up and you were closed (Memorial day). My next day scheduled oil change took nearly 2 hours. Your $7/10% off my oil change didn’t make up fo I showed up and you were closed (Memorial day). My next day scheduled oil change took nearly 2 hours. Your $7/10% off my oil change didn’t make up for my loss of time. You don’t print out anything describing the finding of your “multi-point” inspections. My tires were over inflated. Not interested in returning. I’ve been using Autonation in Austin for years and will return despite being a Cedar Creek resident. The woman I checked in with was great though. More
by Austinzone
Employees Worked With
Don’t know
