Lost Pines Toyota - Service Center

Lost Pines Toyota responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear that Damien provided you with such a positive experience. It's fantastic to know that his friendly demeanor, efficiency, and great sense of humor made your visit enjoyable. At our service center, we prioritize the safety and satisfaction of our customers, and we're delighted to hear that you feel secure trusting Damien with your car. We'll be sure to pass along your kind words to him, as recognition like this motivates us to continue delivering top-notch service. We appreciate your trust in our team, and we look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Have a fantastic day!

Lost Pines Toyota responded

Thank you for your fantastic five-star review! We truly appreciate your feedback and are thrilled to hear that our technician provided you with a clear explanation of the necessary repairs, associated costs, and estimated time frame. It's wonderful to know that our technician delivered on their promises and provided you with accurate information. We take great pride in ensuring that our customers are well-informed about the services they require, and we strive to maintain transparency in all our dealings. Your acknowledgment of our technician's excellent job is truly rewarding, and we will make sure to pass along your compliments to our Service Center team! Thank you again for your kind words and for choosing Lost Pines Toyota. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to providing you with exceptional service in the future!

Lost Pines Toyota responded

Thank you so much for your outstanding 5-star review! We greatly appreciate your kind words and are thrilled to hear that you have such a high level of respect and love for Lost Pines Toyota. We take pride in our commitment to excellence and it's truly rewarding to know that our efforts have earned your complete trust. We understand the importance of keeping our appointments punctual and we're delighted that we've been able to meet and even exceed your expectations in this regard. Our dedicated team strives to provide top-notch service with each visit, ensuring that the work is performed to the highest standards. We couldn't be happier to hear that our staff has been gracious and polite during your interactions. Our team members are trained to prioritize customer satisfaction and your recognition of Anna's exceptional service is truly appreciated. We will make sure to pass along your compliments to her. Once again, thank you for taking the time to share your positive experience. It means the world to us to have customers like you who value and trust our dealership. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

Lost Pines Toyota responded

Thank you for taking the time to leave us a review. We appreciate your positive feedback regarding the quick service and friendly personnel. We're glad to hear that overall, you had a positive experience at our establishment. We apologize for any inconvenience caused by the appointment that was made without your knowledge and subsequently canceled. We understand the importance of clear communication and respecting our customers' preferences. Rest assured, we will investigate the matter further to ensure such incidents are minimized in the future. Your feedback is valuable to us, as it helps us identify areas where we can improve our processes and enhance the customer experience. We appreciate your understanding and want to assure you that we're committed to delivering the highest level of service to all our valued customers. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly. We're here to address any issues and ensure your complete satisfaction. Thank you again for your feedback and for choosing our services. We look forward to the opportunity to serve you even better in the future.

Lost Pines Toyota responded

Thank you so much for your outstanding five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our team, specifically Eddy and Tom Cat! We take great pride in providing friendly, courteous, and professional service to all our customers. We understand the value of your time and we're delighted that your wait time was significantly reduced during this visit. It's fantastic to know that our team was able to promptly and efficiently service your truck, ensuring a quick and hassle-free experience for you. Your satisfaction and feedback are incredibly important to us, and we'll continue to strive for excellence in delivering exceptional service. We'll be sure to pass along your appreciation to Eddy, Tom Cat, and the rest of our Service Department team. Should you have any further needs, questions, or concerns, please don't hesitate to reach out. We're always here to assist you and provide the best service possible. Once again, thank you for choosing our Service Department and for your glowing review. We truly value your business and look forward to serving you again in the future. When booking your next appointment, be sure to check out our service coupon page, for extra savings!

Lost Pines Toyota responded

Thank you so much for your fantastic 5-star review of Eddy and the service team at Lost Pines Toyota Service Center! We truly appreciate your kind words and are delighted to hear that you had such a positive experience. We take great pride in providing excellent service to our valued customers, and it's wonderful to know that our commitment to timeliness and customer satisfaction shone through during your visit. Eddy and our service writers work diligently to ensure that appointments are always on time, and it's fantastic to hear that they consistently deliver great work while maintaining a friendly and welcoming atmosphere. Your feedback serves as a great encouragement to our team, and we're grateful for your recognition. We look forward to serving you again in the future and providing you with continued exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Lost Pines Toyota Service Center! Be sure to check our service coupon page on the website, to save on your next visit!

Lost Pines Toyota responded

Thank you for sharing your wonderful experience with our Lost Pines Toyota Service Center! We're delighted to hear that you consistently receive excellent customer service from our team. Our service advisors are dedicated to providing the highest level of care and attention to detail to ensure that your vehicle receives the best service possible. We're thrilled that their commitment to excellence shines through during your visits. We genuinely appreciate your kind words and your continued trust in our service center. If there's anything else we can do to further enhance your experience, please let us know. We look forward to serving you again and providing you with exceptional service in the future! Be sure to check out our website before your next visit and see the current service coupons being offered.

Lost Pines Toyota responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a very good experience at Lost Pines Toyota, and that Adam, our dedicated salesperson, provided excellent assistance throughout the process. At Lost Pines Toyota, we strive to ensure that our customers receive exceptional service and support, even after the sale is complete. We're glad to know that Adam continues to help you with any problems or concerns that arise, demonstrating his commitment to your satisfaction. We truly appreciate your kind words and your trust in our dealership. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Always remember to check our website for service coupons!