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243 Reviews of Lost Pines Toyota - Service Center
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August 30, 2023
Personnel were great and routine service seems good but wait time was too long for routine service that was scheduled. I arrived 30 minutes before appointment. Car was not moved to service area for over a wait time was too long for routine service that was scheduled. I arrived 30 minutes before appointment. Car was not moved to service area for over an hour after my scheduled service. I do not seeing that scheduling system is working which is main issue I had More
by cliff
Employees Worked With
August 30, 2023
Damien and Chad in the service department have been excellent for years. Years ago I didn't like the idea of having a service contract with a dealership but this department has always been run well wit excellent for years. Years ago I didn't like the idea of having a service contract with a dealership but this department has always been run well with smart, knowledgeable and friendly people. Makes sense to pay for the convenience and comfort of knowing your vehicle is getting looked after thoroughly. More
by thebryanlawhorn
August 29, 2023
We are consistently pleased with Lost Pines Toyota Service and our representative “T”. She listens to our concerns and turns our vehicles over to the guys who are just “over and beyond.” It doesn’t ma Service and our representative “T”. She listens to our concerns and turns our vehicles over to the guys who are just “over and beyond.” It doesn’t matter the make of your vehicle(s), believe us we know, you won’t get better service anywhere else in town. Toyota, Honda, Chevrolet, and Ford… we own them all, but what’s important is who do you “trust” for service. If you’re a customer you understand, and if not give them a try! It’ll be the best decision you’ve made. More
by Cherry
Employees Worked With
Thynthia Felici
August 26, 2023
Service Department once again was Superior. Dropped off at &;30am and on the road home within 45 minutes. Dropped off at &;30am and on the road home within 45 minutes. More
by ajjmj512
Employees Worked With
August 24, 2023
Excellent friendly service advisor, took time to explain paperwork and my questions. Thumbs up for Lost Pine Toyota paperwork and my questions. Thumbs up for Lost Pine Toyota More
by Francesfaz
Employees Worked With
August 23, 2023
Staff was courteous and performed the 10,000 mile maintenance, oil change and tire rotation on my Toyota while I waited in the lobby. A nice place to get your vehicle serviced. maintenance, oil change and tire rotation on my Toyota while I waited in the lobby. A nice place to get your vehicle serviced. More
by plantsarecool
Employees Worked With
August 18, 2023
Went in for an oil change and MPI on my Kia Soul. ......Lots of things were ticked off as being ok even my cabin filter.....I felt that strange as the filter has not been changed in over two years.... ......Lots of things were ticked off as being ok even my cabin filter.....I felt that strange as the filter has not been changed in over two years....when I got home, I decided to take the filter out....that's when I saw that the filter was completely plugged with debris.....obviously they did not check it ; makes you wonder how many items were checked off but not even inspected....just a heads up to anyone who is getting a MPI at Lost Pines Toyota Very noticeable too that Lost Pines usually only responds to the positive reviews,, that should tell you something right there More
by sunset444
Employees Worked With
Kevin Field, Service Advisor
August 11, 2023
This place is awesome! !! Kevin in service and Jimmy in sales rock!!! My hour and half drive is so worth it. Mind you there are closer dealerships but L9st Pines beats them !! Kevin in service and Jimmy in sales rock!!! My hour and half drive is so worth it. Mind you there are closer dealerships but L9st Pines beats them all!! More
by tigz2011
August 11, 2023
They did nit complete all the repairs I requested. I needed a new frame for my front license plate that was cracked and it was not replaced. They did not let me know it was going to take hours to diag I needed a new frame for my front license plate that was cracked and it was not replaced. They did not let me know it was going to take hours to diagnose the problem with my front passenger seat that was not working . I was there 4 hours ajd although the mechanic worked very hard to complete the work he was unable to determine why the electrical on the front passenger seat would not work ajd so I left with a broken license plate traje and seat still broken . I live in Houston by the way but drive here so I can service my vehicle where I purchased it . More
by Rosertucker
Employees Worked With
Don’t know names
