Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lost Pines Toyota - Service Center

Bastrop, TX

4.5
243 Reviews
Call Service Center (512) 303-1200

243 Reviews of Lost Pines Toyota - Service Center

Sort by
January 05, 2024

Every service team member was so helpful. Their knowledge & explanation of services was top notch! I am always so satisfied at Lost Pines Toyota. More

by Bethwexler88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Bible
Report | Print
Jan 05, 2024 -

Lost Pines Toyota responded

That's fantastic to hear! We're thrilled that you had such a positive experience with our service team at Lost Pines Toyota. Providing excellent service and ensuring our customers feel satisfied means a lot to us. If there's anything else we can assist you with or if you have any further questions about our services, don't hesitate to reach out. We're here to help!

January 01, 2024

Nathan is exceptional! Would like to know if any concerns noted on the battery check? More

by little103debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Jan 02, 2024 -

Lost Pines Toyota responded

Thank you so much for your five-star review! We're thrilled to hear that Nathan provided exceptional service during your visit to the Lost Pines Toyota Service Department. Regarding your battery check, rest assured that we take thorough notes and document any concerns discovered during our inspections. Nathan and our team always strive to provide comprehensive assessments, ensuring your vehicle's health and safety. If you have any specific questions or would like more detailed information about the battery check, please don't hesitate to reach out to us directly. Your satisfaction is our priority, and we're here to address any further inquiries you may have. Thank you again for choosing Lost Pines Toyota—we appreciate your trust in our service!

December 29, 2023

Kevin was very friendly and knowledgeable about what services my car needed now and in the future. More

by jaimesaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
December 27, 2023

Other than not being kept updated (I had to seek out a person) on the progress of my car everything was great! I loved the music choice on the overhead speakers! More

by sindey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
Report | Print
Dec 27, 2023 -

Lost Pines Toyota responded

Thank you so much for your five-star review! We're thrilled to hear that you enjoyed the music selection during your visit. Your feedback about staying updated on your car's progress is noted, and we apologize for any inconvenience caused. We'll definitely work on improving our communication to ensure a smoother experience for you in the future. We appreciate your support and hope to see you again at Lost Pines Toyota!

December 24, 2023

I have brought my vehicles to Lost Pines for more than 10 years and have bought two new vehicles from you, also have spent thousands of dollars in your service department. I don't understand why when I made More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 15, 2023

Nathan , the service man who helped me was fantastic. You are very fortunate to have such a great employee. More

by latoufee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
December 13, 2023

Very courteous and helpful. Love the technology system that keeps me updated. Nathan was fantastic More

by Fivehawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
Report | Print
Dec 13, 2023 -

Lost Pines Toyota responded

Thank you for your fantastic five-star review! We're thrilled that you had a wonderful experience with us at Lost Pines Toyota. Our team takes pride in providing courteous and helpful service, and it's great to hear that Nathan went above and beyond to assist you. We're delighted that you appreciate our technology system and its updates—keeping you informed is one of our priorities. We appreciate your support and look forward to serving you again in the future!

December 13, 2023

Amazing Service Department. Prompt service and friendly, professional folks. Definitely a 5 star experience! Highly recommend! More

by phansontx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Lost Pines Toyota responded

Thank you so much for sharing your experience! We're thrilled to hear that you had an amazing visit to our Service Center. Providing prompt service with a friendly and professional touch is what we strive for, and we're delighted that we hit the mark for you. Your recommendation means a lot to us, and we're here whenever you need assistance in the future. Thanks again!

December 10, 2023

Everybody at Lost Pines is wonderful. My sales rep (Adam Layfield and Jimmy Voight) still greet me when I come in. The service dept. sends me texts to let me know how things are going. Na More

by irene3008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Dec 11, 2023 -

Lost Pines Toyota responded

That's fantastic to hear! We're thrilled you've had such a positive experience at Lost Pines Toyota. Adam, Jimmy, and Nathan are all exceptional team members, and it's wonderful to know they've made your visits memorable. We truly appreciate your support and look forward to continuing to provide top-notch service to you in the future!

December 07, 2023

Quick, professional service. Was in and out quickly. kept updated on progress. Clean with nice decor to look at. More

by Sommermomma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Lost Pines Toyota responded

Absolutely thrilled to hear you had such a positive experience at Lost Pines Toyota Service Center! We take pride in providing efficient, professional service while keeping our customers informed every step of the way. Thank you for highlighting our commitment to a clean environment with Christmas decorations – we believe a comfortable atmosphere adds to the overall experience. We look forward to serving you again in the future!

1
...
13
14
15
...
25