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Lost Pines Toyota - Service Center

Bastrop, TX

4.5
243 Reviews

243 Reviews of Lost Pines Toyota - Service Center

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February 14, 2024

Everyone is always attentive and it’s a relaxed environment to hang out while waiting for your service. The quality of work is always top notch and the staff is super friendly. More

by Tamara Word
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
February 11, 2024

Courteous, friendly and helpful. Damian Wilson has been my service rep for quite some time and I request him since he is familiar with past services to my car. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Everyone is so kings & helpful. I really appreciate the service I get when I take my car in to lost pines Toyota. More

by Bethwexler88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
February 08, 2024

I got an appointment quickly. When I arrived my truck was taken back immediately and was finished before projected time. I would definitely recommend More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Arrived for appointment and vehicle was taken back. In and out in less than two hours. Always kept updated. More

by Tochovanetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Had scheduled appt was taken in at appointed time and was done within hour and half and on my way. More

by kimberlyreyna60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan.
January 31, 2024

My service was handled in a very prompt and professional manner. I will continue to use Lost Pines for service for my RAV 4. Thank you. More

by tateltow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Lost Pines Toyota responded

Thank you so much for your glowing review! We're thrilled to hear that your experience at Lost Pines Toyota Service Center was prompt and professional. Our team works hard to ensure every customer receives top-notch service, and we're delighted to know we hit the mark with you. We look forward to serving you and your RAV4 in the future. If you ever need anything, don't hesitate to reach out. Thanks again for choosing Lost Pines Toyota!

January 31, 2024

This experience was excellent. The support from Mark in Service and from Sherri in the rental car center was professional, and courteous. Service on the vehicle was prompt and I More

by nygrenrw
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wallace
Jan 31, 2024 -

Lost Pines Toyota responded

Thank you for your fantastic review! We're thrilled to hear that your experience with Mark in our Service department and Sherri in our rental car center was excellent. Providing professional and courteous support is our top priority, and we're delighted that they were able to assist you effectively. It's great to know that your vehicle service was prompt and that you were kept informed throughout the process. We appreciate your kind words and your trust in Lost Pines Toyota Service Center and Rentals. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for choosing us!

January 29, 2024

The guy who helped me was very knowledgeable and helped me make the best decisions for what services were best to complete first and which ones I could hold off on until a later date. I feel like Toyota ge More

by brook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't catch his name.
Jan 29, 2024 -

Lost Pines Toyota responded

What a fantastic review! We're thrilled to hear about your positive experience at the Lost Pines Toyota Service Center. It's great to know that our staff member went above and beyond to assist you in making informed decisions about your vehicle's service needs. Even though you didn't catch his name, we'll be sure to pass along your kind words to the team. Thank you for choosing Lost Pines Toyota, and we look forward to serving you again in the future!

January 27, 2024

Very satisfied with the service. it is good to not have to drive into Austin to service our vehicle More

by rjohnson026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Lost Pines Toyota responded

Thank you for the wonderful review! We're delighted to hear that you had a satisfying experience at the Lost Pines Toyota Service Center, and we're thrilled to provide convenient service closer to home. Eddy Cooke and the entire team are dedicated to ensuring that your vehicle receives top-notch care without the hassle of traveling into Austin. We appreciate your trust in us and look forward to serving you again for all your automotive needs!

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