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Lost Pines Toyota

Bastrop, TX

4.6
601 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. Serving Central Texas And Austin Drivers!
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806 Texas 71 W

Bastrop, TX

78602

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Showing 601 reviews

June 20, 2024

Schedule maintenance is reason for visit. Purchased highlander from Lost Pines several years ago and have always had vehicle maintenance serviced here. Always excellent customer service. Cust More

by Rich
Recommend Dealer
Yes
Employees Worked With
Samuel Felix
June 20, 2024

Took vehicle in for road trip service check. Damien was my service point of contact when I arrived. He totally ROCKS!! Friendly, courteous, professional and made sure I received top notch se More

by cj.meyerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

SHOUT OUT to Nathan & Michael! ! Michael helped me get my car in and Nathan helped fix it up! The BEST customer service I have ever received! My warranty expired 3 weeks ago, but if More

by torbanfarris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan (ext. 609), & Kevin Field
Jun 19, 2024 -

Lost Pines Toyota responded

Wow, thank you for such an enthusiastic review! 🎉 We're thrilled to hear about your amazing experience with Nathan, Michael, and Kevin. It’s wonderful to know that our team made you feel like a friend and took such great care of you, even after your warranty expired. We’re proud to have such dedicated and talented people on our team, and we’ll make sure to pass along your kind words to them. We’re always here for you, and we look forward to assisting you with any future needs. Thanks again for choosing Lost Pines Toyota!

June 18, 2024

Fast, friendly service, which is what I receive every time I visit Lost Pines Toyota service department. More

by tomseay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
June 17, 2024

Lost pine Toyota has the friendliest people and the best service and they care about their customers I shop nowhere else but at lost pine Toyota They have a great crew working there thank you for being th More

by leeashford60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Cat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Adam was able to deliver a hybrid grand highlander that fit my specifications within a few weeks of me initially reaching out to the lost pines dealership. More

by LCoplin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Layfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Although there have been some bumps in the road before, I had very good service these last 2 visits. Priscilla is like a breath of air. She is honest & genuine. A most important part of your diverse team. Th More

by ejuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Very professional & great customer service. Very nice comfortable dealership. Friendly & helpful associates & attentive to all needs. More

by cynthiameyer311
Recommend Dealer
Yes
Employees Worked With
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Lost Pines Toyota responded

Thank you so much for your wonderful five-star review! 🌟 We're thrilled to hear that you had a great experience at Lost Pines Toyota. Our team takes pride in providing professional and friendly service in a comfortable environment. Your kind words about our associates and dealership mean a lot to us. If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again!

June 06, 2024

My 2014 Camry was purchased at Lost Pines Toyota, and it has always been serviced there. I am confident with all work done on my Camry. I especially appreciate Damien Winston, Assistant Service Manager, w More

by vaughnsharron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

I was pleased with my last visit (on a Thursday). I felt like I and my car received more attention than previous visits. The service advisor gave me at least three updates. Once the wheel alignment a More

by Ven-Venz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Felix
Jun 03, 2024 -

Lost Pines Toyota responded

Thank you so much for your wonderful five-star review! We're thrilled to hear that your last visit was exceptional and that you felt well taken care of. Our team strives to provide top-notch service, and we're glad the updates from your service advisor and the complimentary car wash and vacuum made a difference. We appreciate your continued trust in Lost Pines Toyota Service Center and look forward to serving you and your Venza again in the future!

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