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Lost Pines Toyota

Bastrop, TX

4.7
533 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. Serving Central Texas And Austin Drivers!
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806 Texas 71 W

Bastrop, TX

78602

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Showing 533 reviews

June 17, 2023

We had a great experience with everyone from the service side, to the rental experience, car buying with Sebastian, and financing with Beau. Everyone was great! More

by Elizabeth B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Cat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beau from finance
Jun 19, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave us a fantastic five-star review! We truly appreciate your kind words and are thrilled to hear about your wonderful experience with our Lost Pines Toyota family. It's great to know that our LPT family was able to provide you with excellent service throughout your interaction. We pride ourselves on having patient and helpful staff members, and we're glad that all our departments met and exceeded your expectations in these regards. Your kind words have been passed along to Lost Pines Toyota Family, and they serve as a tremendous motivation for us to continue delivering exceptional service to all our valued customers. Thank you once again for choosing so. many of our services and for sharing your positive experience. We look forward to serving you again in the future!

June 17, 2023

I had the privilege of working with Sebastian and his team, and I must say, they truly exceeded my expectations. Choosing Lost Pines Toyota turned out to be a fantastic decision. From start to finish, More

by Uriel Guillén
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lost Pines Toyota responded

Dear Uriel, Thank you so much for taking the time to share your wonderful experience with Sebastian and our Lost Pines Toyota family. We are thrilled to hear that we exceeded your expectations and that choosing us for your car purchase turned out to be a fantastic decision. We take great pride in delivering exceptional professionalism and expertise throughout the entire process, and we're delighted to know that it left a lasting impression on you. Our team is dedicated to providing meticulous execution and ensuring our customers are thoroughly satisfied with the outcome. Sebastian truly stands out with his commitment to keeping clients informed every step of the way. We are pleased that he was able to guide you in selecting the right coverages for your specific needs, making sure you didn't waste any unnecessary expenses. His knowledge, dedication, and guidance are invaluable, and we are glad you appreciated his exceptional service. Your heartfelt recommendation means a lot to us. We strive to maintain our high standards of professionalism, attention to detail, and commitment to client satisfaction. Rest assured that we will continue to go the extra mile to ensure our customers have a remarkable car-buying experience. Thank you once again for your kind words and for choosing Lost Pines Toyota. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again.

June 17, 2023

Sebastian was wonderful to work with. Very patient, helpful and not pushy. He answered all our questions and allowed us time to think about an expensive purchase. He even called us at hom More

by Elizabeth B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Cat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beau from financing
Jun 19, 2023 -

Lost Pines Toyota responded

Thank you so much for taking the time to share your delightful experience with Sebastian! We greatly appreciate your kind words and the 5-star rating. It's wonderful to hear that Sebastian provided you with exceptional service during your recent interaction. Sebastian's patience, helpfulness, and non-pushy approach are truly commendable. We believe that making informed decisions is crucial, especially when it comes to significant purchases, and it's fantastic to know that Sebastian answered all your questions and gave you the time you needed to think it through. Moreover, we're thrilled to hear that Sebastian went the extra mile by reaching out to wish you a happy anniversary. Going above and beyond for our customers is a core value we strive to uphold, and we're glad that Sebastian's thoughtfulness left a lasting impression. We'll make sure to pass along your feedback to Sebastian and the rest of our team. Your kind words serve as a great motivator for us to continue delivering outstanding service to all our customers. Once again, thank you for choosing our services and for sharing your positive experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

June 13, 2023

Recently had a hitch installed on my New Highlander and the Service department was fantastic! Amazing quality and worked well pulling a Uhaul trailer last weekend! More

by Cody McLander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Lost Pines Toyota responded

Thank you so much for your glowing five-star review! We are thrilled to hear that you had a fantastic experience with our Service department and that the hitch installed on your New Highlander exceeded your expectations. Your feedback means a lot to us, and we truly appreciate you taking the time to share your positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

May 03, 2023

I appreciated Jimmy's kind, honest and thoughtful approach. He made it super simple to complete the transaction for my new Rav4! More

by Julie F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Lost Pines Toyota responded

It's great to know that you're loving your new Rav4! We're thrilled to hear that your experience with Jimmy was excellent as well! Enjoy that new Rav4 and we'll see you soon!

April 21, 2023

I had an excellent experience buying a pre-owned car from Michael Prokop at Lost Pines Toyota. He was informative and patient, and helped me find a great car. The dealership’s financing gave me a better inte More

by Amy M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Prokop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beau Patania
April 20, 2023

Michael was a really great salesman, the thing I liked most about him was that he was not to pushy and helped me for a long time until we were about to finally find the right truck for me. More

by andrew.harborth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Prokop
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

First time buying a car from a dealership and it was the best experience that I could ask for! Michael Prokop was my salesman, he went above and beyond with the whole experience. Lost Pines Toyota is defini More

by Trevor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Prokop
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

Sales-Excellent purchase experience with Q. Service-Exceeded my service expectations during my visit for tire repair and sensor malfunction More

by Frank46
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

I recently purchased a pre-owned Tacoma from Lost Pines. My salesperson, Jimmy Voigt, and his manager, Kelvin Bryant, were straightforward and easy to work with. I appreciated that they were direct, with no More

by mk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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