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Lost Pines Toyota

Bastrop, TX

4.6
601 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. Serving Central Texas And Austin Drivers!
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806 Texas 71 W

Bastrop, TX

78602

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Showing 601 reviews

December 27, 2023

Other than not being kept updated (I had to seek out a person) on the progress of my car everything was great! I loved the music choice on the overhead speakers! More

by sindey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
Dec 27, 2023 -

Lost Pines Toyota responded

Thank you so much for your five-star review! We're thrilled to hear that you enjoyed the music selection during your visit. Your feedback about staying updated on your car's progress is noted, and we apologize for any inconvenience caused. We'll definitely work on improving our communication to ensure a smoother experience for you in the future. We appreciate your support and hope to see you again at Lost Pines Toyota!

December 24, 2023

I have brought my vehicles to Lost Pines for more than 10 years and have bought two new vehicles from you, also have spent thousands of dollars in your service department. I don't understand why when I made More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

Nathan , the service man who helped me was fantastic. You are very fortunate to have such a great employee. More

by latoufee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
December 13, 2023

Very courteous and helpful. Love the technology system that keeps me updated. Nathan was fantastic More

by Fivehawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
Dec 13, 2023 -

Lost Pines Toyota responded

Thank you for your fantastic five-star review! We're thrilled that you had a wonderful experience with us at Lost Pines Toyota. Our team takes pride in providing courteous and helpful service, and it's great to hear that Nathan went above and beyond to assist you. We're delighted that you appreciate our technology system and its updates—keeping you informed is one of our priorities. We appreciate your support and look forward to serving you again in the future!

December 13, 2023

Amazing Service Department. Prompt service and friendly, professional folks. Definitely a 5 star experience! Highly recommend! More

by phansontx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Lost Pines Toyota responded

Thank you so much for sharing your experience! We're thrilled to hear that you had an amazing visit to our Service Center. Providing prompt service with a friendly and professional touch is what we strive for, and we're delighted that we hit the mark for you. Your recommendation means a lot to us, and we're here whenever you need assistance in the future. Thanks again!

December 10, 2023

Everybody at Lost Pines is wonderful. My sales rep (Adam Layfield and Jimmy Voight) still greet me when I come in. The service dept. sends me texts to let me know how things are going. Na More

by irene3008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Dec 11, 2023 -

Lost Pines Toyota responded

That's fantastic to hear! We're thrilled you've had such a positive experience at Lost Pines Toyota. Adam, Jimmy, and Nathan are all exceptional team members, and it's wonderful to know they've made your visits memorable. We truly appreciate your support and look forward to continuing to provide top-notch service to you in the future!

December 07, 2023

Quick, professional service. Was in and out quickly. kept updated on progress. Clean with nice decor to look at. More

by Sommermomma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Lost Pines Toyota responded

Absolutely thrilled to hear you had such a positive experience at Lost Pines Toyota Service Center! We take pride in providing efficient, professional service while keeping our customers informed every step of the way. Thank you for highlighting our commitment to a clean environment with Christmas decorations – we believe a comfortable atmosphere adds to the overall experience. We look forward to serving you again in the future!

December 06, 2023

While I get a lot of unsolicited comments from friends and family concerning 'better deals' than using my Toyota Dealership. I always have the best replies. I receive dependable service by a certified tec More

by bic.stone
Workmanship
Recommend Dealer
Yes
Employees Worked With
Nathan Glowacki
December 03, 2023

The Lost Pines service and rental departments are the greatest. I highly recommend Lost Pines. More

by Susan R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and rental staff and technicians
Dec 04, 2023 -

Lost Pines Toyota responded

That's fantastic to hear! Thank you so much for your glowing review. We're thrilled that you had such a positive experience with our service and rental departments at Lost Pines Toyota. Your recommendation means the world to us! If you ever need anything in the future, don't hesitate to reach out.

December 02, 2023

It’s always a pleasure to see Eddy when I come in. He actually knows me and my car and greats me. Thanks for taking care of me Charles More

by charles.brading
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Lost Pines Toyota responded

That's fantastic to hear! Eddy is indeed a gem in our service center, and knowing our customers personally is something we value highly. We're delighted to have taken care of you and your car, and we'll be here whenever you need us. Thank you for the wonderful review!

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