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Lost Pines Toyota

Bastrop, TX

Overview
Employees
Reviews
4.6
601 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. Serving Central Texas And Austin Drivers!
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806 Texas 71 W

Bastrop, TX

78602

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Showing 601 reviews

February 08, 2024

Everyone is so kings & helpful. I really appreciate the service I get when I take my car in to lost pines Toyota. More

by Bethwexler88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
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February 07, 2024

Had scheduled appt was taken in at appointed time and was done within hour and half and on my way. More

by kimberlyreyna60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan.
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January 31, 2024

My service was handled in a very prompt and professional manner. I will continue to use Lost Pines for service for my RAV 4. Thank you. More

by tateltow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Lost Pines Toyota responded

Thank you so much for your glowing review! We're thrilled to hear that your experience at Lost Pines Toyota Service Center was prompt and professional. Our team works hard to ensure every customer receives top-notch service, and we're delighted to know we hit the mark with you. We look forward to serving you and your RAV4 in the future. If you ever need anything, don't hesitate to reach out. Thanks again for choosing Lost Pines Toyota!

January 31, 2024

This experience was excellent. The support from Mark in Service and from Sherri in the rental car center was professional, and courteous. Service on the vehicle was prompt and I More

by nygrenrw
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wallace
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Jan 31, 2024 -

Lost Pines Toyota responded

Thank you for your fantastic review! We're thrilled to hear that your experience with Mark in our Service department and Sherri in our rental car center was excellent. Providing professional and courteous support is our top priority, and we're delighted that they were able to assist you effectively. It's great to know that your vehicle service was prompt and that you were kept informed throughout the process. We appreciate your kind words and your trust in Lost Pines Toyota Service Center and Rentals. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for choosing us!

January 29, 2024

The guy who helped me was very knowledgeable and helped me make the best decisions for what services were best to complete first and which ones I could hold off on until a later date. I feel like Toyota ge More

by brook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't catch his name.
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Jan 29, 2024 -

Lost Pines Toyota responded

What a fantastic review! We're thrilled to hear about your positive experience at the Lost Pines Toyota Service Center. It's great to know that our staff member went above and beyond to assist you in making informed decisions about your vehicle's service needs. Even though you didn't catch his name, we'll be sure to pass along your kind words to the team. Thank you for choosing Lost Pines Toyota, and we look forward to serving you again in the future!

January 27, 2024

Very satisfied with the service. it is good to not have to drive into Austin to service our vehicle More

by rjohnson026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Lost Pines Toyota responded

Thank you for the wonderful review! We're delighted to hear that you had a satisfying experience at the Lost Pines Toyota Service Center, and we're thrilled to provide convenient service closer to home. Eddy Cooke and the entire team are dedicated to ensuring that your vehicle receives top-notch care without the hassle of traveling into Austin. We appreciate your trust in us and look forward to serving you again for all your automotive needs!

January 25, 2024

On time taking me in. Very fast service. I would definitely recommend to my friends and family. More

by ibarra_robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other
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Jan 25, 2024 -

Lost Pines Toyota responded

Thank you for taking the time to leave us a five-star review! We're thrilled to hear that your experience with Lost Pines Toyota was positive, with on-time service and efficient assistance. Your recommendation to friends and family means a lot to us, and we appreciate your trust in our service. If there's anything more we can do for you or if you have any specific feedback to share, please feel free to reach out. We look forward to serving you, your friends, and your family in the future. Safe travels, and thank you for choosing Lost Pines Toyota!

January 23, 2024

There was a problem at first, but you all made it right. Your team was very professional and concerned for me, Thank you. More

by Felecia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Lost Pines Toyota responded

Thank you for taking the time to share your experience with Lost Pines Toyota and Chad! We appreciate your honest feedback and are pleased to hear that our team was able to address and resolve the initial issue to your satisfaction. Customer satisfaction is our top priority, and we're glad you felt our team was professional and concerned for your well-being. If you ever have any further concerns or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

January 20, 2024

Excellent service! Always willing to go the extra mile when it come to to the satisfaction of there customers More

by bellerobinson352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Field
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Jan 22, 2024 -

Lost Pines Toyota responded

Thank you so much for taking the time to leave such a positive review for Kevin and the Lost Pines Toyota Service Center! We're thrilled to hear that you had an excellent experience with our service. Our team takes great pride in going the extra mile to ensure customer satisfaction, and it's rewarding to know that our efforts are recognized and appreciated. If there's anything specific that stood out to you or if you have any additional feedback, we'd love to hear it. Thank you for choosing Lost Pines Toyota Service Center for your automotive needs. We look forward to serving you again in the future!

January 19, 2024

My husband and I both work with Damien in the Service Department. He ALWAYS takes care of what we need. He is professional, courteous and has a wonderful sense of humor. He keeps us updated on what we More

by Tochovanetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Lost Pines Toyota responded

Thank you so much for taking the time to share your wonderful experience with Damien and our Service Center at Lost Pines Toyota! We're delighted to hear that Damien has consistently provided you and your husband with excellent service. It's fantastic to know that Damien's professionalism, courtesy, and sense of humor have made your visits enjoyable. We understand the importance of transparent communication when it comes to vehicle service, and we're glad to hear that Damien keeps you informed about the necessary repairs, time estimates, and costs. We'll make sure to pass along your kind words to Damien and the rest of our team. Your feedback is truly appreciated, and we look forward to continuing to provide you with top-notch service in the future. If there's anything else you need or if you have any further feedback, please feel free to reach out. Thank you for choosing Lost Pines Toyota!

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