Lost Pines Toyota

Lost Pines Toyota responded

Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you've consistently had a positive experience with Damien and our team at Lost Pines Toyota Service Center over the past 6 years. It's our pleasure to provide you with reliable and top-notch service. Your continued trust and loyalty mean the world to us. If there's ever anything more we can do to enhance your experience, please don't hesitate to reach out. We look forward to serving you for many more years to come! 🚗💨

Lost Pines Toyota responded

Thank you so much for taking the time to leave us this fantastic five-star review for the Lost Pines Toyota Service Center! We truly appreciate your kind words and your support. We are delighted to hear that our team provided you with excellent customer service. Politeness, readiness to assist, and clear explanations are core values we uphold to ensure a positive experience for all our customers, and we are thrilled to know that you had such a positive encounter. Your recommendation to your friends means a lot to us, and we're grateful for your trust and loyalty. Should you or your friends ever require our services in the future, please do not hesitate to reach out. We're here to assist you whenever you need us. Thank you once again for choosing Lost Pines Toyota Service Center, and we look forward to serving you and your friends in the future.

Lost Pines Toyota responded

Thank you so much for taking the time to leave us this fantastic five-star review of the Lost Pines Toyota Service Center! We're thrilled to hear about your positive experience. It's wonderful to know that Damien provided you with a prompt and friendly check-in experience. We take pride in our efficient service, and we're delighted that your work was completed in less than 2 hours, ensuring your convenience. We're also glad you appreciated the innovative technology we use, such as the video clip of your vehicle being serviced. It's indeed a cool feature that helps you stay informed about the work being done on your car. We look forward to welcoming you back in January and providing you with another outstanding service experience. If you ever have any questions or need assistance in the meantime, please don't hesitate to reach out. Safe travels until we see you next!

Lost Pines Toyota responded

We're truly sorry to hear about your recent experience at the Lost Pines Toyota Service Center. We appreciate your feedback and want to assure you that your concerns are important to us. We understand your frustration with the extended wait time and the delay in receiving recommendations. This is not the level of service we strive to provide, and we apologize for any inconvenience this may have caused you. We take your feedback seriously and will use it as an opportunity to improve our processes and customer service. We value your business and hope you'll give us another chance to provide you with a more efficient and satisfying service experience in the future. Thank you for bringing this matter to our attention, and please feel free to reach out if you have any further concerns or if there's anything we can do to make it right. Your satisfaction is our priority, and we appreciate your continued support of Lost Pines Toyota Service Center.

Lost Pines Toyota responded

Thank you so much for taking the time to leave us this wonderful 5-star review! We're thrilled to hear about your positive experience with Quince at Lost Pines Toyota. It's fantastic to know that Quince made your car buying experience enjoyable and stress-free. We take pride in having salespeople like Quince who prioritize transparency, patience, and customer satisfaction. His willingness to guide you through the process and demonstrate the features of your new Toyota Corolla is a testament to his dedication to ensuring you have a smooth transition into your new vehicle. We truly appreciate your recommendation and your trust in Quince and our Bastrop location. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your brand new Toyota Corolla, and we look forward to serving you again when the time comes! Safe travels!

Lost Pines Toyota responded

Nos complace mucho saber que usted y su esposo quedaron satisfechos con el servicio que recibieron de Wendy en Lost Pines Toyota. Agradecemos sus amables palabras y estamos contentos de que Wendy los haya tratado con cordialidad y les haya explicado cada proceso de manera amable. Su satisfacción es nuestra prioridad y esperamos poder servirles nuevamente en el futuro. ¡Gracias por su confianza y por elegirnos!

Lost Pines Toyota responded

Thank you so much for taking the time to leave us this fantastic five-star review! We're delighted to hear that Lost Pines Toyota has made such a positive impression on you. It's lovely to know that Damian, Thynthia, and Adam have provided you with exceptional service, and we appreciate your kind words about our Lost Pines Toyota family's dedication to customer care. We're thrilled that you enjoy your visits to our dealership, even when waiting for maintenance. We strive to make your experience as pleasant as possible, and your satisfaction is our top priority. Our team values your feedback, and we're grateful for your support. Customers like you make Lost Pines Toyota the best Toyota/car dealership in Texas. We look forward to serving you again in the future!

Lost Pines Toyota responded

Thank you so much for taking the time to share your five-star review of Adam and the Lost Pines Toyota family! We're thrilled to hear that you've had a wonderful experience with both our sales team and service department. Your satisfaction is our utmost priority, and we're delighted that you love dealing with us. We truly appreciate your continued support and trust in our team. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. Enjoy your Lexus! And remember our service department has a combined 100 years of Lexus experience. We look forward to providing you with excellent service for many more years to come!

Lost Pines Toyota responded

Thank you for sharing your five-star review about your experience at Lost Pines Toyota! We're pleased to hear that you found the perfect fit with the Tacoma after trading in your Tundra. It's great to know that you're enjoying your new Tacoma, and we appreciate your trust in us for helping you make the switch. If you ever have any questions or need assistance in the future, please feel free to reach out. Safe travels in your new Tacoma, and thank you for choosing Lost Pines Toyota!