Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lost Pines Toyota

Bastrop, TX

Overview
Employees
Reviews
4.6
566 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. Serving Central Texas And Austin Drivers!
Contact Dealership
View Awards

806 Texas 71 W

Bastrop, TX

78602

Directions

By Type

Showing 566 reviews

January 10, 2024

The customer service was immediate, and the attendant provided superb customer service. He informed me how long it would take, and I decided to wait in one of the lounge areas. Overall, the service was d More

by Gray Ghost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Lost Pines Toyota responded

We're thrilled to hear about your fantastic experience at Lost Pines Toyota Service Center! Providing immediate and superb customer service is what we strive for, and it's wonderful to know that our team delivered. We understand the value of your time, and we're delighted that the service was completed promptly, surpassing your expectations for waiting time. It's great to hear that our service attendant not only took care of your vehicle but also provided insight into future maintenance options. Thank you for choosing us, and we look forward to assisting you with your automotive needs in the future!

January 09, 2024

It is Ok. Xxx xxx xxx xxx xxx 😚 x 😙 x 😘 x 😽 x 😗 x 😚 x 😽 x More

by Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 05, 2024

Every service team member was so helpful. Their knowledge & explanation of services was top notch! I am always so satisfied at Lost Pines Toyota. More

by Bethwexler88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Bible
Report | Print
Jan 05, 2024 -

Lost Pines Toyota responded

That's fantastic to hear! We're thrilled that you had such a positive experience with our service team at Lost Pines Toyota. Providing excellent service and ensuring our customers feel satisfied means a lot to us. If there's anything else we can assist you with or if you have any further questions about our services, don't hesitate to reach out. We're here to help!

January 01, 2024

Nathan is exceptional! Would like to know if any concerns noted on the battery check? More

by little103debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Jan 02, 2024 -

Lost Pines Toyota responded

Thank you so much for your five-star review! We're thrilled to hear that Nathan provided exceptional service during your visit to the Lost Pines Toyota Service Department. Regarding your battery check, rest assured that we take thorough notes and document any concerns discovered during our inspections. Nathan and our team always strive to provide comprehensive assessments, ensuring your vehicle's health and safety. If you have any specific questions or would like more detailed information about the battery check, please don't hesitate to reach out to us directly. Your satisfaction is our priority, and we're here to address any further inquiries you may have. Thank you again for choosing Lost Pines Toyota—we appreciate your trust in our service!

December 29, 2023

Kevin was very friendly and knowledgeable about what services my car needed now and in the future. More

by jaimesaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
December 27, 2023

Other than not being kept updated (I had to seek out a person) on the progress of my car everything was great! I loved the music choice on the overhead speakers! More

by sindey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
Report | Print
Dec 27, 2023 -

Lost Pines Toyota responded

Thank you so much for your five-star review! We're thrilled to hear that you enjoyed the music selection during your visit. Your feedback about staying updated on your car's progress is noted, and we apologize for any inconvenience caused. We'll definitely work on improving our communication to ensure a smoother experience for you in the future. We appreciate your support and hope to see you again at Lost Pines Toyota!

December 24, 2023

I have brought my vehicles to Lost Pines for more than 10 years and have bought two new vehicles from you, also have spent thousands of dollars in your service department. I don't understand why when I made More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 15, 2023

Nathan , the service man who helped me was fantastic. You are very fortunate to have such a great employee. More

by latoufee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
December 13, 2023

Very courteous and helpful. Love the technology system that keeps me updated. Nathan was fantastic More

by Fivehawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
Report | Print
Dec 13, 2023 -

Lost Pines Toyota responded

Thank you for your fantastic five-star review! We're thrilled that you had a wonderful experience with us at Lost Pines Toyota. Our team takes pride in providing courteous and helpful service, and it's great to hear that Nathan went above and beyond to assist you. We're delighted that you appreciate our technology system and its updates—keeping you informed is one of our priorities. We appreciate your support and look forward to serving you again in the future!

December 13, 2023

Amazing Service Department. Prompt service and friendly, professional folks. Definitely a 5 star experience! Highly recommend! More

by phansontx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Lost Pines Toyota responded

Thank you so much for sharing your experience! We're thrilled to hear that you had an amazing visit to our Service Center. Providing prompt service with a friendly and professional touch is what we strive for, and we're delighted that we hit the mark for you. Your recommendation means a lot to us, and we're here whenever you need assistance in the future. Thanks again!

1
...
13
14
15
...
57