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Lost Pines Toyota
Bastrop, TX
601 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in.
In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come.
Serving Central Texas And Austin Drivers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 601 reviews
April 09, 2024
Sebastián Soto is very perfection, we just told him exactly what we wanted didn’t try to sell us anything else was very honest and listen to everything we said we were looking for.. This was the best exactly what we wanted didn’t try to sell us anything else was very honest and listen to everything we said we were looking for.. This was the best and easiest time we’ve ever had purchasing a vehicle, my husband and I went out of our comfort zone. This time around from a four to a Toyota and Mr. Soto made the transaction the transition, very simple and easy. More
by Iremr6741
Employees Worked With
April 09, 2024
I scheduled an appointment for 1 PM to get a 10,000 mile vehicle service. I arrived a few minutes early, checked in and sat down in your clean and comfortable waiting area. The service writer was personab vehicle service. I arrived a few minutes early, checked in and sat down in your clean and comfortable waiting area. The service writer was personable and friendly. Two hours later, my truck was finished. I scheduled an appointment, but apparently your facility does not care about my time. Why have a schedule if you are not going to keep it? You wasted my time. More
by Lt Keefer
Employees Worked With
Don't Know
April 08, 2024
Willing to help with financing but my deal will be a upside deal because of the amount I still owe on my vehicle. upside deal because of the amount I still owe on my vehicle. More
by davidwaters622
Employees Worked With
April 06, 2024
I am writing to express my deepest gratitude for the extraordinary kindness and support you extended to my daughter Annika Agnihotri and her friends during a recent challenging situation. My daughter extraordinary kindness and support you extended to my daughter Annika Agnihotri and her friends during a recent challenging situation. My daughter, on her way to Galveston from UT Austin for a competition, encountered car trouble, leaving her stranded on the highway in the evening. As a parent, my foremost concern was her safety and well-being. With auto shops closing down and no immediate help in sight, our worries escalated. Lost Pines Toyota, however, emerged as a beacon of hope. Not only did you swiftly attend to her car trouble, but you also went above and beyond by fixing it in an unbelievably short span of time. Your efficient service ensured that my daughter and her friends could resume their journey to Galveston without further delay, alleviating their stress and ensuring they reached their destination safely. Moreover, your exemplary treatment of them during such a stressful time did not go unnoticed. The compassion and care you showed were truly touching, providing them with much-needed comfort and reassurance. In particular, I would like to extend a special thank you to Eddy Cooke for his kind words to my daughter. His heartfelt remark, "you remind me of my daughter," speaks volumes about the genuine empathy and compassion he embodies. Eddy's actions exemplify true heroism, and I am deeply moved by his pure-hearted kindness. To Eddy's daughter, if you ever come across this message, please know that your father is a true HERO. His selfless acts of kindness have made a profound impact on our lives, and I am immensely grateful for his unwavering support and compassion. Once again, thank you to the entire Lost Pines Toyota team for your exceptional service and for going above and beyond to assist my daughter and her friends in their time of need. Your kindness will always be remembered and cherished. With heartfelt gratitude, Ashutosh Agnihotri Dallas, TX More
by Ash Agnihotri
Employees Worked With
April 04, 2024
As soon as me and my wife and daughter walked into the dealership we were greeted right away by Jimmy.He then found the perfect car for my daughter.He made the process go by smoothly. dealership we were greeted right away by Jimmy.He then found the perfect car for my daughter.He made the process go by smoothly. More
by Jose G. Hernandez
Employees Worked With
April 02, 2024
The entire staff at Lost Pines Toyota are always kind, courteous and professional. Gavin was extremely efficient and knowledgeable and took care of problem completely. courteous and professional. Gavin was extremely efficient and knowledgeable and took care of problem completely. More
by mccrarysusan
March 31, 2024
The customer service of the service department exists with only one individual, Mark W. I had three appointments on this date for three separate vehicles, after having all vehicles there, on time, I wait with only one individual, Mark W. I had three appointments on this date for three separate vehicles, after having all vehicles there, on time, I waited for my service rep to approach in order to discuss what I was looking to have done, no one approached, not on of the three that I had a service appointment with. Numerous workers stood around chatting, not not one assisted. After walking inside and finding mark, he graciously assisted with all three, even though none of my appointments were with him. More
by emilymjaso
Employees Worked With
Mark W
March 30, 2024
OMG everyone was so great. They were also kind and thoughtful. A big shout out to Nathan, Gavin, John, Jonathan. I couldn’t have asked for more wonderful guys. They were so att They were also kind and thoughtful. A big shout out to Nathan, Gavin, John, Jonathan. I couldn’t have asked for more wonderful guys. They were so attentive and patient with me and my questions. Thank you to all. More
by colette
Employees Worked With
Nathan, Gavin, John, Jonathan
March 30, 2024
Jimmy has helped us for years, and a family friend. Honest, trustworthy, and you know he’s getting you the best deal he can. Honest, trustworthy, and you know he’s getting you the best deal he can. More
by asd121093
Employees Worked With
March 29, 2024
I have had my previous car, a Nissan, and now my Toyota Avalon serviced at Lost Pines Toyota since 2012. I find them attentive to my needs and reliable. Damien checks my car in. He is friendly and listens Avalon serviced at Lost Pines Toyota since 2012. I find them attentive to my needs and reliable. Damien checks my car in. He is friendly and listens to my needs ensuring that my car remains reliable and a pleasure to drive. More
by mdeene
Employees Worked With
