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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
1,495 Reviews

1,495 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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December 26, 2024

Excellent service, great staff, very professional and always on time, competitive price. They clean my car inside and outside. More

by jackietravel47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your positive feedback. We're grateful you enjoyed our service and competitive pricing while keeping your car pristine inside and out.

December 25, 2024

Great customer service working with Craig. Takes the time to go over services and costs. Responds to calls and texts More

by mattald23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino Decunto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Corea
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Dec 26, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale values excellent service and communication. We appreciate your feedback. Feel free to reach out again if you have more questions or need assistance.

December 25, 2024

Very poor communication. AC not fixed after requesting diagnostics and taking off from work. The person who took the appointment didn’t properly write down why I was coming More

by rmftlL
Service Communication
Recommend Dealer
No
Employees Worked With
Junior Baptiste
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Dec 26, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, We take your feedback very seriously here. I would like the chance to speak with you about your recent experience with our Service Department for vehicle diagnostics, the matter of your vehicle air conditioning, and the level of customer service that you were provided with. If you could kindly email me your best contact information at your earliest convenience, it would be greatly appreciated. Thank you, Ali Daye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

December 24, 2024

I Expererieced the parts department and excellent * Then my oil change and they delivered exceptional service, quality and on time at the right price! Congratulations. Will recommend and will be back. More

by ANGELO.IMERIOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mikulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Colon
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Dec 25, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your kind words about our parts department and oil change service at Lorenzo Nissan Fort Lauderdale. We're pleased to hear you're satisfied with the quality and value of our services, as well as their efficiency. Your recommendation means a great deal to us, we look forward to welcoming you again if needed.

December 23, 2024

Dealer is always quick resolving issues with my vehicle and fairly priced woth maintenance costs. More

by A.FRANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your trust. Happy to know our service has been quick and fairly priced for you. Take care.

December 21, 2024

I made maintenance for my Rogue in Lorenzo Nissan. Everything was perfect. My special gratitude to Craig Servo for service and advices More

by jacksoloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for sharing your experience. Lorenzo Nissan Fort Lauderdale is happy to know you valued the advice from our team when maintaining your Rogue. Wishing you many safe miles ahead with it!

December 21, 2024

would recommend to others. We had purchased a used vehicle and had routine service several times with good results. More

by Sunkist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Cameron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior
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Dec 22, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Appreciate the recommendation and kind words. Lorenzo Nissan Fort Lauderdale is pleased to hear you’ve had positive service experiences.

December 21, 2024

Took longer than expected but they did a car wash after basic service. Will probably book a morning appointment to see if there's a difference in wait time. More

by hereignsllc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
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Dec 22, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Glad you appreciate our included car wash at Lorenzo Nissan Fort Lauderdale. Feel free to reach out if you have any questions.

December 21, 2024

Ever since starting to work for the Lorenzo team, everyone in every department has been nothing but kind! Everyone is willing to give a helping hand and thats what makes this dealership great! More

by ERISMANCAVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Del-Cid
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mikulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the whole tech team! everyone really
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Dec 22, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Grateful to hear about your positive experience with our team at Lorenzo Nissan Fort Lauderdale. Take care!

December 19, 2024

Este consesionario es la mejor opcion porque tienen muy buena atención al cliente y servicio personalizado , estoy muy agradecido y sin pensarlo los recomiendo More

by Greivin Rodríguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Del-Cid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Colon
Report | Print
Dec 20, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Nos complace recibir tus recomendaciones y saber que nuestro servicio personalizado fue útil. Agradecemos tu confianza en Lorenzo Nissan Fort Lauderdale. Que tengas un buen día.

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