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Lorenzo Nissan Ft. Lauderdale

Fort Lauderdale, FL

Overview
Employees
Reviews
Vehicles
4.5
1,946 Reviews
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1051 S Federal Hwy

Fort Lauderdale, FL

33316

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Showing 1,946 reviews

November 08, 2024

The dealership is well kept and customer service is great. Every employee agree with you with such warmth More

by nbeauge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for noticing our efforts at Lorenzo Nissan Fort Lauderdale. We appreciate your feedback and hope you have a great day.

November 08, 2024

Superb service and excellent attention to detail, like washing and cleaning auto interior and exterior More

by PAT-SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your feedback. We’re pleased to hear that you enjoyed the service and detailing.

November 07, 2024

Inflated the cost of a vehicle by triple, hid it from me by talking about my hubby whom recently died. Crooks! They use Santander bank, it's out of state. Therefore they are able to break laws they would More

by hgashette76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Bazan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We are sorry you feel that way, our goal is to always work with our clients to get them the best possible deal. We will always go above and beyond to make sure our clients are completely satisfied with their purchases. After looking closely at the details we noticed that the General Manager asked to meet with you on multiple occasions to listen to your concerns and see if there's anything he can do to help you in addressing them. Unfortunately, we tried several times to reach you by phone and text message also after multiple appointments set with the GM to meet with you, you didn't show up. We are still ready to meet with you at your own convenience and look at all the details, along with your concerns to make sure you are happy with the final outcome. looking forward to hearing from you. Thank you. Ali Daye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

November 07, 2024

Craig Servo was helpful and efficient and gave good service . I appreciated the rehome & the pickup More

by B.GILES898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your feedback. We're glad our team provided helpful service with the rehome and pickup at Lorenzo Nissan Fort Lauderdale. If there's anything else we can assist you with, let us know.

November 07, 2024

Great service to your guys at the dealership Special to Larry salesman keep doing it . Thanks guys! More

by MONESTIME21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Borgela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for the kind words about our team at Lorenzo Nissan Fort Lauderdale. We're glad you had a good experience with us.

November 07, 2024

Service was completed quick and efficiently. Dropped off car early morning, service was completed within 6 hours. More

by HAWASERRY516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your experience with Lorenzo Nissan Fort Lauderdale. We’re pleased to hear that our team provided quick and efficient service. Wishing you a great day ahead!

November 06, 2024

Lorenzo Nissan has been very helpful in the purchase of multiple cars for me and my family. They do what it takes to get the deal done and will work with you and your budget. More

by Monik828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Durosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for choosing Lorenzo Nissan Fort Lauderdale. We're glad our team could assist in your car purchases.

November 05, 2024

When I bought the car, one of the workers took the carpets of the car that were in the luggage and wanted to give me the car without car carpets More

by agamit12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emanuel
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Nov 05, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We appreciate your business and apologize for any inconvenience. There seems to be a misunderstanding, i verified with the team and the car you have purchased back in March the car had a set of floor mats in the trunk they were removed prior to detail so they can be put back on the floor after detailing and removing the plastic protection from the carpet. But the floor mats were installed back in. I apologize again for the misunderstanding.

November 05, 2024

The dealer treated me with respect and was upfront with all my questions no surprises at the end I would definitely do business with them again More

by natives
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenton Moore
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Nov 06, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for sharing your experience. Lorenzo Nissan Fort Lauderdale is committed to honesty and respect.

November 05, 2024

Everything went very smoothly with the car buying process. Emmanuel was very helpful. Thanks so much! More

by Kmellon1011
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Theo Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel
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Nov 06, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for sharing your experience with Lorenzo Nissan Fort Lauderdale. We appreciate your feedback about our team.

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