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Lorenzo Ford
Homestead, FL
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Could not resolve a problem on the visit. I had a problem with windshield washer pump and they told me they would not be able to look at that and would have to bring it another day. I had a problem with windshield washer pump and they told me they would not be able to look at that and would have to bring it another day. More
Not bad but room for improvment. I brought my car in after buying on the 1st of Feb, (this was 10 days after) the reason being, sensores where blocked and cruise control was not worki I brought my car in after buying on the 1st of Feb, (this was 10 days after) the reason being, sensores where blocked and cruise control was not working. I expected to be in and out quickly, I waited close to four hours, just to be told I needed to leave my car behind. I was given a rental and had my car the next day, less then 24 hours later the cruise control was/is acting up again. On the other hand the employee by the name of Angelo ( 5 star service) was very helpful and did what he could to keep me in the loop and did his best to get me out. Now that I will be returning my car for another repair, Angelo has gone the extra step to make sure my rental is ready to go and my car will be taken care of. I truly want to do business with this dealership, but as of right now I am not impressed. More
I had a very pleasant and rewarding experience thanks to my salesman Manuel and the finance manager. Both We’re professional and knowledgeable. Thank you. my salesman Manuel and the finance manager. Both We’re professional and knowledgeable. Thank you. More
Excelente trato , y mucha ayudaGraciasVolveria a Excelente trato , y mucha ayuda Gracias Volveria a comprar en lorenzo ford Voy a recomendarlo a mis amistades Gracias yandy baez gracias Volv Excelente trato , y mucha ayuda Gracias Volveria a comprar en lorenzo ford Voy a recomendarlo a mis amistades Gracias yandy baez gracias Volvere a fin de año More
Excellent service with quick assistance upon arrival. I showed up without an appointment and my vehicle needed an oil change and tire rotation. The only issue was grease on the floor mat when I got my vehi showed up without an appointment and my vehicle needed an oil change and tire rotation. The only issue was grease on the floor mat when I got my vehicle back. Friendly employees More
From the time I arrived until I got my car back from the maintenance I had great service. Everyone was friendly and courteous to me. I will definitely be back to have my car serviced again. maintenance I had great service. Everyone was friendly and courteous to me. I will definitely be back to have my car serviced again. More
They have cars for everyone, it is true that Sing and Drive... I found the car I needed. They were very friendly. I recommed them. The general manager was amazing 😃😃😃 You guys are Drive... I found the car I needed. They were very friendly. I recommed them. The general manager was amazing 😃😃😃 You guys are the best More
Dennis was great, as always, but when I went to pay there was no one there to assist me. 3 people went by & said someone would be right with me. I waited for 15 mins & finally 2 women came at same time. O was no one there to assist me. 3 people went by & said someone would be right with me. I waited for 15 mins & finally 2 women came at same time. Obviously their break was more important than their customers! More
The service was great and Anglo is a great service manager who exceeded my expectations. I am wintering in Florida and would highly recommend this dealership for snowbirds. Thanks manager who exceeded my expectations. I am wintering in Florida and would highly recommend this dealership for snowbirds. Thanks More