Lorenzo Ford

The staff was very pleasant to deal with. Isidro, Danny and Yohan were most helpful to make our car purchase a good experience. Will be back for the next car! and Yohan were most helpful to make our car purchase a good experience. Will be back for the next car! More

New Purchase I noticed a Mini Countryman and was assisted by a very professional sales associate Adrian....Adrian and Arnold assisted me above and beyond to make s I noticed a Mini Countryman and was assisted by a very professional sales associate Adrian....Adrian and Arnold assisted me above and beyond to make sure I was happy and the transaction went smoothly. They delivered everything that was discussed efficiently. I would recommend these associates to anyone in need of an Auto. Totally 10 star seervice More

avoid these scam artists. I bought a Prius from Ceasar back in December and was told I'd be getting a $50 gift card and a free tank of gas. I got. neither. Ceasar told me he would have to mail the gift ca back in December and was told I'd be getting a $50 gift card and a free tank of gas. I got. neither. Ceasar told me he would have to mail the gift card because it was after hours on Saturday night when I left, and he would mail it to me Monday. That was months ago. I have spoken to Ceasar multiplie times since then and every time he promises to send it right away and tells me he'll call me right back, but he never does. Yesterday morning he told me he'd talk to his boss and call me back in 5 minutes. I've tried calling him twice times since then and he's completely ignoring my calls now. Im sure he stole my gift card and spent it on himself. Also the car he sold me needs a very expensive brake part, it's going to cost about $2,500 to replace. I really regret doing business with Caesar andLorenzo Ford. Pleasedon'tgive these peopleyourhard earned money. How they have so many good reviews is beyond me. They're probably fake. I've never seen a less professional business in my life. More

Not real happy right now. I do love the Jeep I got. However. It is not what was pictured when I called and talked to someone about the Jeep. It is totally different. I drove over 4 hours to see it However. It is not what was pictured when I called and talked to someone about the Jeep. It is totally different. I drove over 4 hours to see it and buy it. I also just looked at my paperwork. I was charged $3000 more for this one. I was in a Hurry to get home and had two chick seen with me to drive over four hours to get back home. seriously. I feel like I was lied to and mislead. I was told to go to dmv to change tags. I went today and they said all that it up to you. That’s why I was charged another $593. Which is way more than I should have paid per dmv. In short. I feel lied to and misled. Someone was sitting in your dealership yelling about this same thing and I thought how dramatic this man was being. EvidentAlly not. You run a business on deceit. More

New truck purchase Purchased a new truck and the salesman Juan Carlos was very professional and allowed me to take my time and make sure that I selected the truck I want Purchased a new truck and the salesman Juan Carlos was very professional and allowed me to take my time and make sure that I selected the truck I wanted and at no time did I feel pressured into buying the truck. I felt as if they treated me fair and did not have to deal with the unreasonable back and forth. More

A Very Crooked Dealer They changed the purchase price when I went to the closing table. I didn't have my reading glasses at the time. THEY'RE CROOKS! They changed the purchase price when I went to the closing table. I didn't have my reading glasses at the time. THEY'RE CROOKS! More

Service was excellent. Service was great, extremely quick this time. Also, Stephany (not sure of correct spelling) was very helpful during the check out process! I wasn't Service was great, extremely quick this time. Also, Stephany (not sure of correct spelling) was very helpful during the check out process! I wasn't sure how to use my Ford Pass points and she helped walk me through the process thoroughly. She also helped make sure I got my quickly. Seemed to go above and beyond. More

First of all, my appointment time was honored. Dennis was waiting for me and told me what time the service would be completed (on time). He called when my car was ready. was waiting for me and told me what time the service would be completed (on time). He called when my car was ready. More

15000 mile check Service on my Ford 150 was handled in a very professional manner. Dennis did a great job and had me in and out in plenty of time for me to reach my ne Service on my Ford 150 was handled in a very professional manner. Dennis did a great job and had me in and out in plenty of time for me to reach my next appointment with time to spare. I would definitely recommend Lorenzo Ford for service More

Was not good hated it .was sold a lemon . They tryed to get me out fast didnt listen or cared on what i was saying virmew 5 cars in a flash never got to test drive them get me out fast didnt listen or cared on what i was saying virmew 5 cars in a flash never got to test drive them More