Lorenzo Ford

THEY TRICKED ME They told me my nissan trade in value was 8,500 and to get my jeep wrangler that was priced at 29,990, i had to put 2,000 down. So I did and i got app They told me my nissan trade in value was 8,500 and to get my jeep wrangler that was priced at 29,990, i had to put 2,000 down. So I did and i got approved. I still owed 17000 on my jeep so i was going to be upside down and have a high payment which i was okay with because I was just going to refinance. Long story short, they rushed me and gave me a bunch of papers, and were distracting me and when I signed and read my contract later, they gave me 14,500 for my car but raised the price of the jeep to 33,000 so now I wont be able to refinance for a few years instead of a few months like they originally said. I know I should have read the contract fully but everything they voiced to me and printed out was completely opposite of what they said. BE CAREFUL AND DO NOT SIGN WITHOUT READING EVERYTHING! Also, my jeep battery died 3 days after i bought it. Terrible experience. More

The sales man was awesome very honest and truthful very hard to find sales people like that got a great deal on a f150 ecoboost hard to find sales people like that got a great deal on a f150 ecoboost More

The salesperson was really great and helpful, helped me found what I was looking for. Thank you! Great job to all the crew that assisted me! found what I was looking for. Thank you! Great job to all the crew that assisted me! More

New Car Sale I was pleasantly surprised how well prepared Lorenzo Ford was especial in these challenging times. My new car purchase couldn't have gone better. Grea I was pleasantly surprised how well prepared Lorenzo Ford was especial in these challenging times. My new car purchase couldn't have gone better. Great job! More

Service for my truck These are very challenging times. I'm glad my Lorenzo family is there to help!! The service was excellent and staff was amazing. GREAT JOB ! These are very challenging times. I'm glad my Lorenzo family is there to help!! The service was excellent and staff was amazing. GREAT JOB ! More

Miguel the GM and Adrian the sales rep were really top notch and so very thorough. They took a lot of time to understand what I wanted and together they made it happen . notch and so very thorough. They took a lot of time to understand what I wanted and together they made it happen . More

The maintenance service department did good work at a fair price. They finished in time period quoted and made sure everything was covered to be sure all that needed to be accomplished was. fair price. They finished in time period quoted and made sure everything was covered to be sure all that needed to be accomplished was. More

Service was great, but there was No Water in the complementary coffee machine. None of the hand sanitize dispensers worked!!! Birds made friends with the fake owl complementary coffee machine. None of the hand sanitize dispensers worked!!! Birds made friends with the fake owl More

We worked with Isidro. Isidro was professional, courteous, and knowledgeable. The deal went smoothly. We walked away with a beautiful 2016 Chevy Suburban. I would recommend to anyone. courteous, and knowledgeable. The deal went smoothly. We walked away with a beautiful 2016 Chevy Suburban. I would recommend to anyone. More

Communication throughout process was great. At the end, however, we felt abandoned when another new client arrived. We moved our own tag to new car! however, we felt abandoned when another new client arrived. We moved our own tag to new car! More