Lorenzo Ford

Had a wonderful experience buying a used pickup at Lorenzo Ford. Did not feel the pressure to buy and after the purchase, sales associate Mario Machado assisted me with making sure I got my permanent Lorenzo Ford. Did not feel the pressure to buy and after the purchase, sales associate Mario Machado assisted me with making sure I got my permanent tag. More

You asked me what I thought Once I was able to get someone to answer a phone I was able to make the appointment.. Left several messages for a call back and that never happened. A Once I was able to get someone to answer a phone I was able to make the appointment.. Left several messages for a call back and that never happened. After driving 80 miles to get my oil changed no problem. More

Good start with Service Tech Angel My pick up's first service took two days, there were two recalls, one taking some time. I was looking for an extra, and installation of an aftermarke My pick up's first service took two days, there were two recalls, one taking some time. I was looking for an extra, and installation of an aftermarket Bull Bar, but there was not time and the price quoted was high, I just think it was not high on the profit level for them. My truck was returned clean which was nice. As I see in so many places the tires were filled unevenly and not to the specs inside the driver's door. More

I looked up which Ford dealership to take my car to, and Lorenzo Ford truly provides 5 Star service. Thanks again, I’ll definitely be back! Lorenzo Ford truly provides 5 Star service. Thanks again, I’ll definitely be back! More

They take too long the seller make as wait too much time I notice that he not get involve with the customer also I the time that is busy need more financista people I notice that he not get involve with the customer also I the time that is busy need more financista people More

It is very fast service and everytime I go there I'm treated with kindness. Also they always let me know if there is something wrong with my car that needs work done to it. treated with kindness. Also they always let me know if there is something wrong with my car that needs work done to it. More

drive up service with no appointment was greeted and treated well. everybody at the dealership was friendly and courteous. will definitely consider purchasing my next ford there. overall was greeted and treated well. everybody at the dealership was friendly and courteous. will definitely consider purchasing my next ford there. overall a good feeling. . More

On Wednesday May 6, 2020, I came in to Lorenzo ford for maintenance on my 2019 mustang 5.0. Upon arrival I was sat down with Gabriel from service and was amazed with a what phenomenal job he did. i will d maintenance on my 2019 mustang 5.0. Upon arrival I was sat down with Gabriel from service and was amazed with a what phenomenal job he did. i will definitely be coming back in our near future . Thank you again! More

I enjoyed the service Michael and women in the front who helped me with the payment forgot her name. Until the next time, October 2020 helped me with the payment forgot her name. Until the next time, October 2020 More

I didn’t like how I put money down before I knew what I was paying monthly. I also didn’t test out all the features on the car and after a week of having it I tried windshield wipers there was no fluid so was paying monthly. I also didn’t test out all the features on the car and after a week of having it I tried windshield wipers there was no fluid so I bought a gallon and added it and it Immediately pored right back out. Also I realized the turning signal was not working the bulb was dangling inside the glass. So I took it back a few weeks later when I finally had the time. They had me wait 4 hours to tell me it’s not covered under my warranty. Which I assumed out of good faith I just spend 42 grand they would just fix it. No the rep who sold me the car told me. I can’t prove those things weren’t working when I bough the car. Then went on to tel me we can work something out for me to pay for it. I was livid. I didn’t even take the truck back we just fixed it ourselves. It’s been some years since I went to buy a new car. The experience was awful. I will never again buy a car there. And I’m on the verge of trading it in else where. Very unsatisfied with the way I was sold the vehicle and the way they just did not care about fixing something so minor out of good customer service. Oh also the truck didn’t have an antenna. So before I drove off he put on an antenna. The radio sucks it’s all static. If I could give this place no stars I would. Go somewhere else to buy a car. My previous experience was up in Miami. I was very satisfied. More