Lorenzo Ford

Jean Carchi is a great sales person. Very courteous, a great listener, very informative and offered the best option to suit my needs for my family great listener, very informative and offered the best option to suit my needs for my family More

Take your money to some other more reputable dealership! I purchased a Ford Explorer on April 22nd and the sales person was Juan Talavera. They agreed on giving us a good deal on the car after some back and I purchased a Ford Explorer on April 22nd and the sales person was Juan Talavera. They agreed on giving us a good deal on the car after some back and forth and then we went to the financing office and dealt with Ariel Alvarez there. After we agreed on the interest rate and the amount being financed, I left that office and went to pay for the down payment in another building. When I came back my wife had already signed everything and we just left the dealership thinking that we were given the figures we had agreed on previously, first with the sales manager and salesperson and later with Ariel Alvarez. What a mistake that assumption was! They ended up charging $2400 more than we anticipated. Ariel Alvarez told us that they will refund the total gap insurance amount and the other discrepancy had to be discussed with the sales person and his manager. First of all, Ariel told us that the gap insurance was going to be just $750 but he charged us $1100. As for the sales person and his manager, I’m still waiting for them to give me the document my wife signed with all the figures we agreed on. Needless to say that they aren’t willing to give us that document because it shows that we were given some other extra chargers that we did not agreed on. I’m contacting FORD as I’m truly mad at how these Lorenzo’s Ford employees were able to do whatever the heck they wanted to with total disrespect towards us. If you value your time and your hard earned money, I advice you to buy a car somewhere else. Trust me, you won’t regret it! Carlos de la Paz (772) 924-8432 adelapaz@comcast.net More

Lorenzo dealership is the worst dealer you can possibly do business with! Be careful very dishonest! Run! Run! Run! Bad business people! Bad!Bad dealership do business with! Be careful very dishonest! Run! Run! Run! Bad business people! Bad!Bad dealership More

I have been waiting 3 months for my title and I am on my 4th Temp Tag. Their Tag Agency SUCKS. GOOD LUCK GETTING YOUR TITLE! 4th Temp Tag. Their Tag Agency SUCKS. GOOD LUCK GETTING YOUR TITLE! More

Horrible service dept. Took my truck in for a leaking transmission that they had installed. I know they have a sign that they aren't responsible for stolen items but I didn't expect them to take everyth transmission that they had installed. I know they have a sign that they aren't responsible for stolen items but I didn't expect them to take everything! Had my truck for over a month and it still leaks. More

Adrian was very helpful in pointing out different truck features, he also left us alone when my husband and I discuss the options for the different F-150 trucks we looked at and did not hover. Great overal features, he also left us alone when my husband and I discuss the options for the different F-150 trucks we looked at and did not hover. Great overall service from Adrian. More

I bought my 2016 mustang in a double purchase gave me the best numbers and excellent attention when looking for Jesse, very helpful and will help you get where you want with your dreams best numbers and excellent attention when looking for Jesse, very helpful and will help you get where you want with your dreams More

Purchased a 2018 F-150 and I am very happy, Jody was patient and did a great job helping me and Fernando found me a great deal on finance patient and did a great job helping me and Fernando found me a great deal on finance More

fuimos a lorenzo ford para comprar un camio fue ayudado por Manny fue servicial y agradable e hizoel proceso muy facil e super simple gracias Manny e el manger Danny. por Manny fue servicial y agradable e hizoel proceso muy facil e super simple gracias Manny e el manger Danny. More

Best experience ever jean was very helpful I bought a Ford F-250 diésel on Labor Day thx Jean and Abdel very happy with my truck Ford F-250 diésel on Labor Day thx Jean and Abdel very happy with my truck More