Longo Toyota - Service Center

Great amenities, but lack of communication and blames others for mistakes. “Sorry, it’s our new system.” Workers complaining about and blaming newly implemented computer. Enterprise is always out of the others for mistakes. “Sorry, it’s our new system.” Workers complaining about and blaming newly implemented computer. Enterprise is always out of the car you need. I noticed customers being told they’re being upgraded to a truck. During these times (gas prices) that’s hardly an upgrade. The car promised is the car customers should be receiving. More

I didn’t like when I take the car for oil change sometimes they make me wait 3 hours but this Friday you make wait for 8 hours they tell me be steady at 12 I get out at 4:20 too much time you need i sometimes they make me wait 3 hours but this Friday you make wait for 8 hours they tell me be steady at 12 I get out at 4:20 too much time you need improve thr wait for take any cars I recommend that call the customer I will take. Longer so won’t be wait for too long but I like the service though be nice you give a gift card of Starbucks thanks More

Its a good dealership. I was able to get my service done on the same day. on the same day. More

Friendly , politely, prompt excellent services. Provide free car shatter services if requested. Will recommend friends and relatives. free car shatter services if requested. Will recommend friends and relatives. More

This is by far the best Toyota to go to for all your This is by far the best Toyota to go to for all your needs The best service department. If you’re a Toyota owner, this is the place to go. This is by far the best Toyota to go to for all your needs The best service department. If you’re a Toyota owner, this is the place to go. More

Longo is the one of the best service have also longo toyota have a friendly employee toyota have a friendly employee More

First of all, why is it taking 4+ hours to get an oil change even with an appointment? And when they call/text that your car is ready to be picked up, and you go to pay, they tell you the paperwork is NO change even with an appointment? And when they call/text that your car is ready to be picked up, and you go to pay, they tell you the paperwork is NOT ready yet and to wait 10 min. After 10 min, tried to pay again and they said still working on the paperwork. About a half hour later was able to pay yet here my car was sitting there the whole time ready to be picked up. Also as I brought my 2017 Toyota Corolla in for an oil change the service writer is trying to upsale me on all these things that need to be done to my car because it had 61k miles on it.I need to change the transmission fluid ($143) and some kind of plates and what not ($300) and also a cabin filter ($60), so now instead of not paying anything for an oil change that was previously paid for I’m paying well over $600 with tax and labor. Oh but he threw in a $50 coupon so that brought my total down below $600. I really believe had my fiancé brought in the car they would not have tried to sell him on all these other things. I have been a loyal toyota customer for over 20 years but after this my next purchase will be a Honda! More

Trust is important with me when it comes to servicing my Prius. Here in LONGO, they can be trusted. Plus the people working at Service… most of them are customer service oriented. They’re also professionals Prius. Here in LONGO, they can be trusted. Plus the people working at Service… most of them are customer service oriented. They’re also professionals. Well, there are some people who aren’t but you can find this type everywhere. At least there’s only a few of them here at LONGO! More

We have a good time with Ethen Su👍. And we hope our waiting time could be shortter😊 waiting time could be shortter😊 More

Great dealer with awesome employees who genuinely value their customers! I highly and definitely recommend them. Noli Evangelista is an awesome service department employee who goes above and beyond to help their customers! I highly and definitely recommend them. Noli Evangelista is an awesome service department employee who goes above and beyond to help his customers. Thank you Noli for your great work. It is greatly appreciated! More