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Longo Toyota - Service Center

El Monte, CA

4.7
982 Reviews

982 Reviews of Longo Toyota - Service Center

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May 19, 2021

Friendly, Quick and very efficient. Only took 2 hours, waiting room was clean. Was able to shop while waiting. Made my 2 hours stay very comfortable. More

by ycienfuegos774
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel perez
May 20, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota | Daniel with your servicing needs and we're honored to serve you - Hurry back - Team Longo

May 19, 2021

The costumer services is excellent,all personnel have great skills and acknowledge no hassle with the prices I would recommend this dealer to all my friends and family. More

by Eddominguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annisa Wells
May 19, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota | Anissa with your servicing needs. We will see you in another 5K miles or 6M - Hurry Back - Team Longo

May 11, 2021

I bring my vehicle to service here because of the outstanding service and friendliness. I live in dtla and don't mind driving the 18 miles, because Alex Ayala always takes care of me. I also purc More

by Emmanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Longo Toyota responded

Thank you so much Emmanuel for making our day @ Longo Toyota. We know you pass many dealership when coming to Longo and honored to be chosen to handle your car care needs. I will make sure that Alex receives a copy of this review, I know it's going to make his day, it certainly has made ours. Hurry back - Team Longo

May 11, 2021

Easy to make appointment, good arrangements on cars in line, lobby is clean especially in this pandemic period. Johan Ramirez is very eager to offer help and able to update the service process. More

by Dealerrater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
May 11, 2021 -

Longo Toyota responded

Thank you for taking time out of your day to share your visit to Longo Toyota on DealerRater. Glad to know that Johan took wonderful care of you and your car care needs. Hurry back - Team Longo

April 29, 2021

Excellent experience everytime I have brought my vehicle here. Service department is excellent. Friendly service from check in to check out by staff - excellent service More

by Richards Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Guerrero
Apr 30, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota with your servicing needs. Have a wonderful weekend and hurry back - Team Longo

April 25, 2021

Scheduled at short notice.Maintained safety precautions Scheduled at short notice. Maintained safety precautions for covid pandemic, wore masks, maintained distance, used phone when possible. Understood t More

by A customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and delighted to read of the caring attention provided by Noli and the service team. Make it a great day and hurry back - Team Longo

April 24, 2021

Longo’s service department provides excellent service from start to finish. Friendly, knowledgeable, and excellent mechanics give us full confidence about servicing our vehicle. We will always service ou More

by KU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Torres
Apr 26, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater and delighted to know that Martin took wonderful care of you during your service visit. Have a wonderful rest of the week and hurry back - Team Longo

April 21, 2021

The efficiency of Teddy Chiu’s service is exemplary. I always feel special. As long as he’s there, I’ll continue to be a Longo Toyota customer. More

by Mary Arellanes
Recommend Dealer
Yes
Employees Worked With
Teddy Chiu
Apr 22, 2021 -

Longo Toyota responded

Thank you Ms. Arellanes for this kind posting on DealerRater and delighted to read of the caring attention Teddy provided. Have a wonderful rest of the week and hurry back - Team Longo

April 21, 2021

Always great service from Danny GuerreroI’m def coming Always great service from Danny Guerrero I’m def coming back and recommending this place. Danny Guerrero is always helpfull cheerful and great custom More

by Sal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Guerrero
Apr 21, 2021 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota | Danny with your servicing needs. Hurry back - Team Longo

April 14, 2021

Just had my car serviced. Service was excellent! Utilized concierge. They picked up and dropped off my car. Contactless service was great. It was excellent! More

by Easy Rider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Santos
Apr 14, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater and appreciate your efforts in recognizing our team @ Longo Toyota. Make it a great day and hurry back.

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