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Longo Toyota - Service Center

El Monte, CA

4.7
1,221 Reviews
Call Service Center (626) 652-3217

1,221 Reviews of Longo Toyota - Service Center

Sort by
April 16, 2022

Easy to check in, promise time to pickup car on time, great service and staff friendly More

by Henry.hang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2022 -

Longo Toyota responded

We're honored to serve you - Make it a great day - Team Longo

April 13, 2022

Agustin Jauregui my adviser was simply great. Made my trip worthwhile from Palmdale. Great employee. More

by Ov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui (5 Stars)
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Apr 13, 2022 -

Longo Toyota responded

What a great way to end our day @ Longo Toyota, with such an awesome review. We know Ov, you've passed many dealers on the way to Longo from Palmdale and we're honored to serve you. Make it a great day and THANK YOU again, for being the most important part of our business. Team Longo

April 13, 2022

Great Customer Service, I love the dedication to their service to please all of their customers More

by Yvette Najera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donavan
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Apr 13, 2022 -

Longo Toyota responded

We're honored to serve you - Team Longo

April 12, 2022

They have Great service and are quick! Love Longo ! Longo is the best in the business! More

by Jasmine.Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2022 -

Longo Toyota responded

We're honored to serve you and make sure you hurry back- Team Longo

April 08, 2022

The employee were not that approachable. The people at enterprise inside toyota dealer has better customer service More

by slee_24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony forgot the other girl name
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Apr 08, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and allowing us this opportunity to extend our apologize. Because your experience is important to us we would like to know more details if possible. Please feel free to contact our Guest Relations Dept. and ask for Kary Loefler, she's always here to listen D: 626.580.6057 E: kary.loefler@longotoyota.com

April 02, 2022

Ease to make appointments, Good service quick response on time prices are ok good communication More

by Ferbandini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noli Evangelista
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2022 -

Longo Toyota responded

We're hopeful with your future visit, we will earn higher marks. If there is anything you would like to share with our team, please feel free to contact our Guest Relations Dept. and ask for Kary Loefler, she's always here to listen about your visit with Noli. D: 626.580.6057 E: kary.loefler@longotoyota.com

April 01, 2022

Jessica was friendly and helpful. Excellent service. Will definitely come back here for next servicw More

by Jhsu100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
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Apr 01, 2022 -

Longo Toyota responded

Happy Friday and thank you for the 5-star DealerRater posting - Team Longo

March 30, 2022

Excellent service from start to finish. Very efficient and worry-free. Finished much faster than estimated delivery time. More

by mimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2022 -

Longo Toyota responded

Thank you for the 5-star rating on DealerRater - Make it a great day and please hurry back - Team Longo

March 27, 2022

One of the biggest Toyota Dealership in the nation. Huge service department and fast service. More

by Ivan G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Aveles
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Mar 28, 2022 -

Longo Toyota responded

Thank you Ivan for entrusting the team @ Longo Toyota with your servicing needs

March 27, 2022

The people working at Longo Toyota was so professional. They can answer and explain any questions that I didn’t understand. More

by Juana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Liu
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Mar 28, 2022 -

Longo Toyota responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

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