Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Longo Toyota - Service Center

El Monte, CA

4.7
1,086 Reviews
Call Service Center (855) 415-6485

1,086 Reviews of Longo Toyota - Service Center

Sort by
December 07, 2021

Walk-in oil change took 2 hours to complete, just an oil change service without tire rotation. Guess that’s average for a dealership?? More

by Doggiesdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Santos
Report | Print
Dec 07, 2021 -

Longo Toyota responded

Our Svc Mgmt team is working diligently on the time aspect of our guests visit and hopeful, at your next visit you will see a decrease in time spent for service. We do appreciate you sharing your viewpoint on DealerRater and wish you the Merriest of Holidays - Team Longo .

December 07, 2021

The service representative who attended me was friendly, pleasant and helpful. Service was completed in a timely manner. More

by alfredo
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Dec 07, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater - From all of us @ Longo Toyota - Happy Holidays

December 06, 2021

Good prompt service. I’ve been coming here for a while and it’s a good place to get your car it’s needs and help. More

by Ashley Velazquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2021 -

Longo Toyota responded

Good Afternoon Ms. Velazquez - Thank you for entrusting Longo Toyota with your auto care needs and please have the Merriest of Holidays - Team Longo

December 04, 2021

Great service Ethan really helped me out and kept his word I will definitely bring my car back for service and pick him More

by Independent241
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Longo Toyota responded

We're honored to serve you and we wish you the Merriest of Holidays - Hurry back - Team Longo

December 04, 2021

Excellent service & service personnel. Wait for shuttle a bit long (1.5 hrs.). Excellent all around at Longo Toyota. More

by Juan45carrillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
Report | Print
Dec 06, 2021 -

Longo Toyota responded

We appreciate your sharing your viewpoint about your visit to Longo and caring enough about our company to improve our guest experiences. Happy Holidays - Team Longo

December 04, 2021

Great service, clean waiting areas, service advisor found me a coupon and I got a shuttle ride home. More

by Preynoso73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Chiu
Report | Print
Dec 06, 2021 -

Longo Toyota responded

We're honored to serve you and please have the Merriest of Holidays - Team Longo

December 01, 2021

Good service for me! I am so happy! For that ! I on time back home! More

by Xiao ling guo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

Longo Toyota responded

We're honored to serve you and please have the Merriest of Holidays - Team Longo

December 01, 2021

My experience was great with the service representative and I like Longo Toyota for my service needs More

by Robert Wiegand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Mata service advisor
Report | Print
Dec 01, 2021 -

Robert Wiegand responded

My experience was great with the service representative (Danny Mara) and I like Longo Toyota for my service needs

Dec 02, 2021 -

Longo Toyota responded

Happy Holidays Mr. Wiegand, we're honored to serve you. Make it a great day and hurry back - Team Longo

November 30, 2021

Longo Toyota is a very good place to service your car. They always do a great job! Jeff Tsao my service agent was very through and patient with me. Great job! More

by Ronhumpert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

Longo Toyota responded

We're honored to serve you and please have the Merriest of Holidays - Team Longo

Dec 02, 2021 -

Ronhumpert responded

Happy Holidays to everyone at Longo Toyota as well!

November 28, 2021

Longo services are the best services I got in my life professional front desk and back than you More

by elzipoteinc@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater about your visit to Longo Toyota - We're honored to serve you - Team Longo

Nov 29, 2021 -

elzipoteinc@att.net responded

Longo Toyota is professional

1
...
81
82
83
...
109