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Longo Toyota - Service Center

El Monte, CA

4.7
1,223 Reviews

1,223 Reviews of Longo Toyota - Service Center

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January 30, 2023

Eric Chung is my Assistant Service Manager at Longo Toyota. I am a new customer at Longo Toyota. I am an elderly, female car owner and driver. Eric is very helpful and understands my special needs an More

by aichiho
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Longo Toyota responded

Welcome to the Longo Toyota family and we're so delighted knowing Eric and the service team took wonderful care of you. Call us if you need us, we're always here to listen

January 28, 2023

Great service and Make it very fast. Danny us very helpful in regards of all services. More

by Stan TKW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Mata
Jan 30, 2023 -

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota

January 28, 2023

I'm satisfied with the good service and short time, will came back for oil service. More

by Supernicksantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Longo Toyota responded

Thank you for your review & rating - Team Longo

January 24, 2023

All personnel working at Longo Toyota are Superior on both sides New Car most importantly Service that kepts a person loyal to car brand and dealer Danny in service & Francis for scheduling a appointment More

by Boblee525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Mata
Jan 24, 2023 -

Longo Toyota responded

Thank you for the smile your posting has brought all of us @ Longo Toyota Svc Dept. We're delighted knowing Danny took wonderful care of you during your visit. Have a wonderful rest of your week and hurry back

January 21, 2023

Appointments make it really convenient to drop off vehicle. Mr. Galiota was quick to approach me and begin the check-in process. I really appreciated his service. More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Longo Toyota responded

Thank you for the trust you have in our company (Longo) and team (Biagio). Make it a great day

January 20, 2023

Done at the time they told me. Very pleased with my truck. Thank you. S More

by Melyzg12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Jan 23, 2023 -

Longo Toyota responded

From all of us @ Longo Toyota - have a wonderful start of your week and we're honored to serve you

January 19, 2023

Top notch dealership. Appointment was at 2:45 pm. Even though they were very busy things ran like clockwork and was attended to at about 2:50. I was there for a routine 5K More

by LA COMMUTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Longo Toyota responded

Thank you for bringing a smile to our faces @ Longo Toyota with such a kind posting on DealerRater. We know you have many choices when selecting a servicing dealer and we're honored to have been chosen to handle your auto care needs. Have a great weekend and hurry back. PSS.... We're pretty proud of Biagio...

Jan 19, 2023 -

LA COMMUTER responded

You’re most welcome!

January 18, 2023

Professional, positive attitude to customers. Great, timely service for customers with a appointment. Convenient waiting room. More

by Loki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johan
Jan 18, 2023 -

Longo Toyota responded

Thank you Loki - Team Longo

January 17, 2023

My first time at the service center, waited 20 minutes for someone to come see me, advisers were around just looking at me, until Laurence approached me and asked me if I have been helped. I was right nex More

by Rocky
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
Jan 18, 2023 -

Longo Toyota responded

From all of us @ Longo Toyota, we're honored to serve you - Make it a great day

January 14, 2023

Great dealership. Would highly recommend this dealership. Great staff and friendly. There do the work in a timely fashion. More

by Dottienaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Jan 16, 2023 -

Longo Toyota responded

Thank you for the rating and review - Make sure you hurry back to Longo Toyota Svc Dept

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