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Longo Toyota - Service Center

El Monte, CA

4.7
1,223 Reviews

1,223 Reviews of Longo Toyota - Service Center

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March 20, 2023

Great customer service by Ariel very informative about everything. She was very descriptive on what the service was all about. More

by rolmos77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater about your most recent service visit @ Longo Toyota

March 18, 2023

Edward Duran was my point of contact, from start to finish was very professional courteous and must of all helpful. Thank You Edward and the Toyota team More

by David Cuadra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Mar 20, 2023 -

Longo Toyota responded

We're honored to serve you Mr. Cuadra - Make it a great day - Team Longo

March 18, 2023

Excellent service! Everything from making the appointment to performing the maintenance on the car. All was great and I appreciate longo toyota for taking care of my ca More

by artemis0287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy Chiu
Mar 20, 2023 -

Longo Toyota responded

Thank you for the kind posting on DR and please hurry back - Team Longo

March 17, 2023

Anthony Torres is a great assistant service manager! he was exceptionally great at Customer Service, communication and explanation of the repairs that were being performed on my 04 Tacoma TRD, it was a More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Longo Toyota responded

Thank you Nick for the trust you have in our company (Longo Toyota) and team (Anthony). Have a wonderful weekend and hurry back

March 14, 2023

Fantastic service Fantastic service Fantastic service Everything was completed on time and was priced well More

by Mjromero1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Longo Toyota responded

Thank you for the kind posting and the trust you have in our company (Longo Toyota) and team (Alex)

March 13, 2023

I always get great service from Danny at Longo Toyota. He is efficient and very helpful. More

by CharlieG81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Longo Toyota responded

We're honored to serve you - Team Longo

March 11, 2023

Noli was very helpful and delivers great customer service!! My car was ready at the time promised and the shuttle service was prompt. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Longo Toyota responded

Thank you for the smile your posting has brought us and please know how honored we are to serve you - Team Longo

March 10, 2023

The service was timely and well-orchestrated. It was a pleasure to continue working with service advisor, Albert Lopez. More

by A.
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Longo Toyota responded

We're honored to serve you and thank you for the shout out on DealerRater - Team Longo

March 08, 2023

Cares customers and really helps out with all service needs. Augustine helped out with rental car as well. More

by Smh0200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Longo Toyota responded

Please know you are the most important part of our business - Team Longo

March 01, 2023

I rate Longo Toyota highly, drive 45 minutes to have service. Bruce provides great service. More

by RetiredTech2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Longo Toyota responded

We're honored to serve you at Longo Toyota

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