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Longo Toyota - Service Center

El Monte, CA

4.7
1,223 Reviews

1,223 Reviews of Longo Toyota - Service Center

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May 23, 2023

Wonderful Service. Alex Leyva was very profesional, knowledgeable and courteous. Longo is only dealer I trust. Keep the work More

by Veronica Correa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Longo Toyota responded

We'll make sure Ms. Correa that Alex receives a copy of this posting, it's certainly going to make his day - Hurry back - Team Longo

May 22, 2023

Great service and excellent staff I’ve been coming here many times never disappoints, ever! More

by Msiu9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Mariscal
May 22, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept.

May 22, 2023

5/20/23 Alejandro Jiménez Me atendió con excelente servicio Gracias por su servicio express a los técnicos a todos excelente desde el que recibe a fuera a uno hasta las secretari@s Y el que entreg More

by Tapia A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Jimenez
May 22, 2023 -

Longo Toyota responded

Nos sentimos honrados de servirle en Longo Toyota y por favor tenga un maravilloso resto de su semana.

May 17, 2023

Excellent service. Maintenance was completed in a timely manner. Zech was outstanding in keeping me updated. More

by Tom Messano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Longo Toyota responded

Thank you for your rating and review - Team Longo

May 15, 2023

Best toyota dealer ever in southern california, great service, great people, always buy my car here More

by Edwin_tuason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Longo Toyota responded

Thank you for being the most important part of our business - Team Longo

May 14, 2023

Laurence Ruiz was very helpful and professional. Toyota dealer is lucky to have such an amazing employee Thank you Laurence for your hard work More

by Atikianarmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
May 15, 2023 -

Longo Toyota responded

Thank you for being the most important part of our business - Team Longo

May 15, 2023 -

Atikianarmen responded

Laurence Ruiz was very helpful and professional. Toyota dealer is lucky to have such an amazing employee Thank you Laurence for your hard work

May 11, 2023

Great service at Longo Toyota. I took my truck in for oil change a tire rotation, my service advisor Bruce Herrera and Master technician David Le were knowledgeable, professional More

by Raptor_04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Longo Toyota responded

Having the trust you have in our company (Longo Toyota) and team (Bruce and David) means the World to us - Thank you!

May 09, 2023

Great service. The only complain I have is the long waiting. But overall I’m satisfied with the service. The crew works above and beyond their normal duties. More

by arv_alba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Longo Toyota responded

Our Service Management team is always taking the necessary measures, to ensure delays such as yours are carefully examined so we can improve our business practices and our overall guest’s experiences. Thank you for sharing your viewpoint on DealerRater and helping us be a better ran company today, than we were yesterday.

May 09, 2023

I received an excellent customer services on May 6th, 2023. This person provided a warm welcome, talked very polite to me and make me feel confident of what he had said to me .These positive attitudes t More

by Leethor15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Longo Toyota responded

We couldn't have asked for a better posting - Thank you for your trust and loyalty to Longo Toyota

May 08, 2023

Very courteous and informative. Advisor communicated to me any problems with my truck and for any future service. More

by Raider001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
May 08, 2023 -

Longo Toyota responded

Thank you for sharing your visit to Longo Toyota on DealerRater. Have a wonderful week

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