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Longo Toyota - Service Center

El Monte, CA

4.7
1,222 Reviews

1,222 Reviews of Longo Toyota - Service Center

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July 16, 2023

They are very dedicated their job. I bought my car from them and do the maintenance with them for years. More

by Hannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Longo Toyota responded

Thank you for entrusting Longo Toyota with your servicing needs

July 14, 2023

Friendly & knowledgeable advisor, thank you Alex Ayala! Just pricing a little high even with discount. More

by Valmoite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Longo Toyota responded

Thank you for stopping by Longo Toyota Svc Dept and happy Alex was able to take wonderful care of you. As far as pricing, Longo price checks other Toyota dealership within our primary marketing area every year and we're very competitive when it come to cost for service maint and repairs.

July 11, 2023

I had my 2022 Camry serviced. The check in for service was fast & easy. I Ave been going to Longo since 1991 for all my car purchases as well as service. I drive 28 miles to get m More

by razo_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU Razo5 for your 32 years of loyalty to Longo Toyota - We're smiling from ear-to-ear

July 10, 2023

Our service was fantastic! Prompt, thorough and efficient! Our service rep Bruce H. always takes care of us. He and his team can be trusted to perform excellent service on our More

by Hybrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept and delighted knowing Bruce and the Svc team took wonderful care of you. We know you pass many dealers on the way into Longo from Burbank and we're honored to have been selected by you to handle your auto care needs. Have a wonderful week and THANK YOU for coming to Longo

Jul 10, 2023 -

Hybrid responded

Thank you! See you all again soon!

July 08, 2023

I had the pleasure of working with Edward Duran for most of my services. He is so amazing and very thorough with everything he does. I will be recommending him to everyone because he makes it simple and eas More

by Dee Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Jul 10, 2023 -

Longo Toyota responded

Thank you Dee for the shout out on DealerRater and happy knowing Edward and the Svc team took wonderful care of you and your auto care needs. Make it a great day and hurry back - Team Longo Toyota

July 08, 2023

Longo always seems to take care of all my Toyota needs, and I didn't even by our car at this dealer. More

by badcoach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Itsselle Almader
Jul 10, 2023 -

Longo Toyota responded

We're always here to take good care of you @ Longo Toyota and it doesn't matter to us if you didn't buy your vehicle with us, we're just honored you're allowing us to take care of your investment (car).

July 08, 2023

Longo Toyota has great service advisors that provide context behind the work recommended so that the customer can make the beast decision on the path forward, both from a short and long-term economic p More

by maddela3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Eroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Longo Toyota responded

What a wonderful way to begin our week @ Longo Toyota - We couldn't agree with you more about Mandi Davis, she's certainly one of the many reasons why Longo is Longo. We're so honored to serve you and and make sure you hurry back - Team Longo

July 07, 2023

I took my vehicle to Longo to be serviced and my experience was great! I was given an estimated timeframe of 1 1/2 - 2 hrs for the work to be completed and it only took 1 hr.!! My previous visit More

by ballira4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Longo Toyota responded

Thank you for coming back and allowing us to regain your trust @ Longo Toyota. Have a wonderful weekend and hurry back

July 06, 2023

The best dealership in the world, greatest customer service to accomplished whatever their customers want and need. More

by jtyippy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Longo Toyota responded

Thank you for the smile your posting on DealerRater has brought all of us @ Longo Toyota. We're honored and humbled to serve you!

July 04, 2023

Outstanding service Professional all all times On time as promised and great communication Best customer service More

by Nenaruiz1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Longo Toyota responded

Thank you for being the most important part of our business - Team Longo Toyota

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