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Longo Toyota - Service Center

El Monte, CA

4.7
1,221 Reviews

1,221 Reviews of Longo Toyota - Service Center

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July 28, 2023

Alex was helpful and made it easy for me drop off my car for repair he updated me on what my car needed took care of me. I am satisfied with the service. More

by marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Longo Toyota responded

What a great way to start off our Friday @ Longo Toyota - Thank you Marc for the shout out and we're honored to serve you....

July 28, 2023

The service and follow up provided by Laurence was top notch !!! Friendly and professional always More

by motorcycleslfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
Jul 28, 2023 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota - Have a great weekend

July 28, 2023

You do excellent thank you will be back thanks thanks thanks thank again thank again thank again thank the you and have an amazing evening love and More

by toneronsale88
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Donovan Toledo
Jul 28, 2023 -

Longo Toyota responded

What an awesome review - TY for the shout out on DealerRater - Team Longo Toyota

July 27, 2023

Excellent service at Longo Toyota in El Monte, CA. Quick service even with walk ins They even courtesy topped all my fluids and tightened a loose external piece on vehicle + washed it. More

by Mytneto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Longo Toyota responded

Thank you for entrusting our company (Longo Toyota) and team (Anthony) to handle your auto care needs. Make it a great day

July 26, 2023

Alex explained the recommended attention for my vehicle , he accepted my decline and was not pushy to get the work done . Which I appreciate . More

by dawners151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept

July 26, 2023

I got a text to fill out for pick up. Paid and was directed to go pick up my car. Turns out that paying and filling out the form makes. I differencce. I was told to make a line, waited fo More

by sergvare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Longo Toyota responded

We’re extremely sorry that your interaction with one of our team members was such a disappointment. Our Service Manager, Rob McGuire would like to discuss this matter in detail and at your convenience. He can be reached @ D: 626.652.3610 or E: rob.mcguire@longotoyota.com. We look forward to hearing back from you

July 25, 2023

It's the first car dealership that gave me a chance to get a better car that i really liked. Great Customer Service! Always recommend to my friends and families! And if planning to get a car from this pla More

by marialedesma3448Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Tovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Longo Toyota responded

Thank you for taking time out of you day to share with others about your sales experience @ Longo Toyota. We're happy you were able to get into a vehicle you're going to enjoy for many years to come.

July 21, 2023

Great service, helpful employees and pleasant customer facilities. Long-time customer, wouldn't go anywhere else More

by arcadian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Longo Toyota responded

We're honored to serve you for so many years - Team Longo Toyota

July 20, 2023

Environment friendly. Very accommodating. Smiley people and attentive. They will keep you updated on what’s going on with your vehicle More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Longo Toyota responded

Thank you for entrusting Longo Toyota Svc Dept with your auto care needs

July 16, 2023

They are very dedicated their job. I bought my car from them and do the maintenance with them for years. More

by Hannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Longo Toyota responded

Thank you for entrusting Longo Toyota with your servicing needs

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