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Longo Toyota - Service Center

El Monte, CA

4.7
1,086 Reviews

1,086 Reviews of Longo Toyota - Service Center

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November 28, 2022

Customer service is always great here, they are usually always busy so make an appointment in advance if you do not like waiting. More

by Chief_michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Nov 28, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and we're so honored to serve you - Team Longo

November 28, 2022

Alex was very helpful and very friendly to me. He answer all my questions. I hope he will be the one will help me again in the future. I also will refer all my friends and families to ask for Alex More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Longo Toyota responded

Thank you for the 5 STAR REVIEW about your visit to Longo Toyota service and we're so delighted to read of the caring attention provided by Alex. Have a wonderful week and hurry back - Team Longo

November 25, 2022

Danny Guerrero and Jesus were both terrific. Danny in particular went over and above with his customer service skills. My 2019 Avalon SE is running great! Thanks to the entire service team as we More

by rxbmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Guerrero
Nov 25, 2022 -

Longo Toyota responded

Thank you for the 5 STAR DealerRater review about your visit to Longo Toyota and we're so delighted to read of the caring attention provided by Dany & Jesus. On behalf of Longo Toyota we want to say THANK YOU for what you do for all of us, you are an amazing U.S. Navy Veteran and this is a small token from our team. Happy Holidays

November 23, 2022

Longo Toyota has its service/maintenance program down to a science. It was smooth sailing from the time I made my service appointment via the phone to the time I picked up my car after it was serviced. More

by A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Longo Toyota responded

Thank you for sharing your feedback with Longo Toyota | DealerRater. We're thankful you have chosen Longo for your vehicle care needs, Albert and the team are honored to serve you. Happy Holidays

November 20, 2022

Noli Evangelista went extra mile to meet my expectation on my service on my truck More

by Elu P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Longo Toyota responded

Thank you for the kind posting - Team Longo

November 20, 2022

Service persons are friendly and willing to help to make the maintenance registration as easy as 123. Jobs performed quickly and limited waiting time. I am very satisfied. More

by BH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Longo Toyota responded

We're honored to serve you and delighted knowing the service team @ Longo Toyota took wonderful care of you - Plz have the Merriest of Holidays - Team Longo

November 18, 2022

Great customer service and service advisor. Thank you for very helpful advice regarding my car. Everything is perfect, definitely will come back again for another service. More

by my_cool31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Longo Toyota responded

Thank you for the 5-star DealerRater review, we're honored to serve you - Team Longo

November 18, 2022

My service rep Alejandro was extremely professional and very kind. Took care of business 100%. More

by LuLu
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Jimenez
Nov 21, 2022 -

Longo Toyota responded

Happy Holidays from all of us @ Longo Toyota and hurry back

November 17, 2022

Very clean dealership! Longo focuses on customer, service, and satisfaction! A pleasure to do business with! And thank you for the complementary Starbucks coffee!👍 More

by alexzuno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Longo Toyota responded

Thank you for the review on DealerRater and from all of us @ Longo Toyota, we wish you the Merriest of Holidays and hurry back

November 17, 2022

Ii'm very happy yesterday becuase they intertained me and they are very helpful. I appreciate your service. Thanks augustin for helping me yesterday.. Have a great day. More

by Emmanuel Rodrigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustin
Nov 17, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota, we're honored to assist and delighted knowing Agustin and the Svc team took wonderful care of you and your investment (car). Happy Holidays!

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