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Longo Toyota - Service Center

El Monte, CA

4.7
1,221 Reviews

1,221 Reviews of Longo Toyota - Service Center

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August 22, 2023

Overall pleased with the service that Longo Toyota has given me and I will definitely be returning back for my 60,000 mile service to my Camry LE. More

by Axel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Longo Toyota responded

Call us when you're ready to come back to Longo Toyota, we'll be waiting

August 22, 2023

Thank you so much Longo Toyota is the best place to go to service thanks guys More

by custodio.moya1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandi Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Longo Toyota responded

Thanks for the shout out on DealerRater - Team Longo

August 20, 2023

Respectfully , professional, quickly , Perfect service facilities,Easy to make an appointment,With clear directions for check in . More

by jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Longo Toyota responded

Thank you for servicing @ Longo Toyota

August 19, 2023

Longo Toyota service is the best deal price and trust service. Service representative is polite and explains service that you need step by step. I like it More

by audaud007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Longo Toyota responded

We're honored to serve you and thank you for entrusting the team @ Longo Toyota with your auto care needs.

August 17, 2023

Been customer for many years and been happy most of tte time. Hope to have same experience in future. More

by jillandgaryscollection
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Longo Toyota responded

Thank you for coming to Longo Toyota Svc Dept and happy knowing Agustin took wonderful care of you and your auto care needs

August 16, 2023

Overall, my experience was ok. I was greeted and treated with respect and politeness. Everything was clean and easy to find. Noli E. was my advisor and although he was very nice, h More

by Pandas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Longo Toyota responded

We know this matter is important to you, which makes it even more important to us @ Longo Toyota. Our Service Manager, Danny Guerrero, would like to speak with you directly and at your convenience. He can be reached @ D: 626.602.0547 or E: danny.guerrero@longotoyota.com. We look forward to hearing back from you

August 15, 2023

Good on oil change services, on time as promised . good performance team!Associate who taking initial appointments phone order polite n efficient. More

by Amyshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Amyshine responded

The associate who taking the appointment order very polite n efficient. Good team👍

Aug 15, 2023 -

Amyshine responded

Good job

Aug 16, 2023 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota Svc Dept.

Aug 16, 2023 -

Longo Toyota responded

Thank you and we're happy know... Team Longo

August 13, 2023

Jason Diep great,kind, and very helpful got me taken care well with ceramic coating. More

by Kalani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Diep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Diep
Aug 14, 2023 -

Longo Toyota responded

Longo Toyota is always here to help you take care of your investment (car). Make it a great day!

August 12, 2023

Went to get my 2021 Camry serviced and I told the check in person, to please check my tire pressure because I believed on tire had a screw or something and also told her about my brakes that are squeaky an More

by czer262006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Itsselle Almader
Aug 14, 2023 -

Longo Toyota responded

We know this matter is important to you, which makes it even more important to us @ Longo Toyota. Our Service Manager, Matthew Menendez would like to speak with you and at your convenience. He can be reached @ 626.652.3614 or matthew.menendez@longotoyota.com

August 12, 2023

Excellent communication and follow through along with great management and an overall great team making this experience 10/10 More

by matthew.d.lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Menendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Longo Toyota responded

Longo Toyota will take 10/10 all day long - Thank you for all the trust you have in our company and team.

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