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Longo Toyota - Service Center

El Monte, CA

4.7
1,222 Reviews

1,222 Reviews of Longo Toyota - Service Center

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October 10, 2023

Respectful and professional staff. Convenient shuttle service available for customers. Huge selection of cars and nice layout for dealership. More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Longo Toyota responded

Thank you for your kind posting on DealerRater and entrusting us with you servicing needs.

October 07, 2023

Every time I need anything, Longo has an opening for me. When I am waiting, they have all the conveniences you can ask for. They say two hours but finish in one hour. Best dealership ever! More

by joesackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Longo Toyota responded

Thank you for coming to Longo Toyota Svc Dept - Make it a great day and hurry back

October 04, 2023

Couldn’t have asked for a better experience. Service was prompt. Facility is superb. Overall experience was great. More

by ToyCam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Longo Toyota responded

Thank you for such a kind posting on DealerRater and we're so honored to serve you @ Longo Toyota

October 01, 2023

Great service. , great attitude, very friendly and attentive. I would recommend this dealership to friends. More

by robertrodriguez124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Longo Toyota responded

We wouldn't be a dealership without team members such as Albert Lopez and we wanted to thank you for recognizing his hard work and dedication to our guests. Make it a great day and hurry back

October 01, 2023

It was a fast and efficient experience. The workers were extremely professional, informative, and kind. They provided shuttle service to and from your home and were excellent with communica More

by Whitecar
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Longo Toyota responded

Thank you for your kind posting on DealerRater and delighted knowing the service team @ Longo Toyota took wonderful care of you and your auto care needs.

September 30, 2023

Mandi was awesome she took the time and cleared some items and kept me updated. More

by mathewjacobs1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Longo Toyota responded

Thank you for coming to Longo Toyota and please hurry back

September 30, 2023

I recently went to get my car serviced for an oil change there at Longo Toyota. Jason diep assisted with getting my vehicle processed, Although the duration of my vehicle being ready was slightly a little b More

by rowbert1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Diep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Oct 02, 2023 -

Longo Toyota responded

Thank you for being the most important part of our business and we cannot wait to share this posting with Jason | Sam, it's certainly going to make their day. We're honored to serve you - Team Longo Toyota

September 28, 2023

Everything was as expected, with fast service and excellent customer support . I will definitely return . Thanks Wendy More

by AlCabong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Longo Toyota responded

Thank you for taking time out of your day to share with others about your service visit @ Longo Toyota and with Wendy. We're honored to serve you - Team Longo

September 27, 2023

My service assistant Brain is very professional and helpful. The service was finished one hour earlier than the promised time. Highly recommended. More

by Lizhen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bernal
Sep 27, 2023 -

Longo Toyota responded

Thank you for being the most important part of our servicing business @ Longo Toyota

September 26, 2023

Clean environment, professional and courteous staff, prompt in time. Good advice what you needed. I.go back to this dealership again. More

by dptcruz19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept and happy the service team took wonderful care of you.

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